Report Writing and Notebooks Course 2026

This course is for security guards who keep a notebook and write incident reports. It covers notebook rules, the 24-hour clock, the 5 Ws, writing facts instead of opinions, taking statements and keeping reports confidential.

  • Curso
  • Canadá
  • 25 preguntas
  • Revisado el 11 de octubre de 2026

Respuesta rápida

Este curso gratuito tiene unos 15 minutos de lecciones y un test de 25 preguntas. Con un 80 % o más puedes descargar un certificado de finalización (privado, no acreditado). Contrastado con fuentes oficiales el 11 de octubre de 2026.

Empieza por las leccionesReport Writing and Notebooks Course: Lessons: unos 15 minutos de lectura. Todas las preguntas del test se tratan en las lecciones.

Qué aprenderás

  • Keep a notebook that will stand up to review
  • Record times correctly in the 24-hour clock
  • Write a clear incident report using who, what, when, where, why and how
  • Separate facts from opinions in your writing
  • Take a simple witness statement
  • Store and share reports only with authorized people

Obtén un 80 % o más para descargar tu certificado.

  1. Pregunta 1 de 25

    Why should you write notes as soon as possible after an event?
    Ver respuesta

    Respuesta: D. Memory fades quickly, so early notes are more accurate

    Details such as times, words and descriptions are lost fast. Notes made right away are the most reliable.

  2. Pregunta 2 de 25

    What kind of notebook is best for security work?
    Ver respuesta

    Respuesta: D. A bound notebook with numbered pages

    Bound, numbered pages show that nothing has been removed or added later.

  3. Pregunta 3 de 25

    You make a mistake in your notebook. What should you do?
    Ver respuesta

    Respuesta: D. Draw a single line through it, initial it and write the correct information

    A single line keeps the original readable, which shows you are not hiding anything.

  4. Pregunta 4 de 25

    May you tear a page out of your security notebook?
    Ver respuesta

    Respuesta: B. No, never

    A missing page makes the whole notebook look unreliable, even if you had an innocent reason.

  5. Pregunta 5 de 25

    What should you do with unused space at the end of an entry?
    Ver respuesta

    Respuesta: B. Draw a line through it so nothing can be added later

    Closing off unused space shows that the entry was complete when you wrote it.

  6. Pregunta 6 de 25

    What should you write with in your notebook?
    Ver respuesta

    Respuesta: D. A pen with permanent ink

    Permanent ink cannot be changed without leaving a mark.

  7. Pregunta 7 de 25

    A person shouts a threat at you. How should you record it?
    Ver respuesta

    Respuesta: B. Write their exact words in quotation marks

    Exact words are strong evidence. Your summary or opinion is not.

  8. Pregunta 8 de 25

    An incident happens at 7:20 p.m. How do you write the time?
    Ver respuesta

    Respuesta: B. 19:20

    For times after noon, add 12 to the hour: 7 + 12 = 19.

  9. Pregunta 9 de 25

    Your notebook shows an entry at 00:45. What time is that?
    Ver respuesta

    Respuesta: B. 12:45 a.m. (just after midnight)

    In the 24-hour clock, the hour after midnight is written 00.

  10. Pregunta 10 de 25

    Ontario’s guard training syllabus lists basic report elements. Which is one of them?
    Ver respuesta

    Respuesta: A. The time the report was completed

    The syllabus lists date, time, location, actions or behaviours, description of individuals, observations and time of completion.

  11. Pregunta 11 de 25

    Which set of questions should a good incident report answer?
    Ver respuesta

    Respuesta: B. Who, what, when, where, why and how

    The 5 Ws and how make sure a reader gets the whole picture.

  12. Pregunta 12 de 25

    Which line from a report states a fact rather than an opinion?
    Ver respuesta

    Respuesta: B. The man smelled of alcohol and was unsteady on his feet

    Describe what you saw, heard and smelled. Let the reader draw conclusions from the facts.

  13. Pregunta 13 de 25

    What should you write in the “why” part of a report?
    Ver respuesta

    Respuesta: D. The cause only if the facts show it, never a guess

    Guessing a motive can be unfair and can damage your report. Stick to what the facts show.

  14. Pregunta 14 de 25

    Which is a type of report named in Ontario’s guard training syllabus?
    Ver respuesta

    Respuesta: A. A use of force report

    The syllabus names incident reports, use of force reports and witness statements.

  15. Pregunta 15 de 25

    What is a witness statement?
    Ver respuesta

    Respuesta: C. A person’s own account of what they saw, in their own words

    A statement records the witness’s account, not yours. The witness reads and signs it.

  16. Pregunta 16 de 25

    When taking a witness statement, what is good practice?
    Ver respuesta

    Respuesta: C. Let the witness tell it in their own words, then have them read and sign it

    Witnesses who hear each other can mix up what they saw. Keep each account separate and in the person’s own words.

  17. Pregunta 17 de 25

    In what order should you write the events in a report?
    Ver respuesta

    Respuesta: C. In time order, from first to last

    Time order makes the report easy to follow and matches your notebook.

  18. Pregunta 18 de 25

    Why should you avoid site codes and slang in a report?
    Ver respuesta

    Respuesta: C. Readers who were not there may not understand them

    Police, lawyers and insurers may read your report. Plain words mean the same thing to everyone.

  19. Pregunta 19 de 25

    Why must your report be accurate and complete?
    Ver respuesta

    Respuesta: A. It may be used for audits or as evidence in court

    Ontario’s syllabus notes that reports may be needed for audits or as evidence in court.

  20. Pregunta 20 de 25

    What is the safest way to send a confidential incident report?
    Ver respuesta

    Respuesta: C. Through your employer’s approved system, only to authorized people

    Ontario’s syllabus warns about problems with emailing confidential reports. Reports often contain personal information.

  21. Pregunta 21 de 25

    Which part ends every notebook entry?
    Ver respuesta

    Respuesta: D. Your signature

    Signing shows the entry is yours and is finished.

  22. Pregunta 22 de 25

    You forgot to record something earlier in the shift. What should you do?
    Ver respuesta

    Respuesta: B. Add it as a late entry with the current time and say it is late

    A clearly marked late entry is honest. Squeezing notes between lines looks like tampering.

  23. Pregunta 23 de 25

    What should you do before handing in a report?
    Ver respuesta

    Respuesta: B. Read it again and check that it matches your notes

    A final check catches errors and keeps your report consistent with your notebook.

  24. Pregunta 24 de 25

    Which description of a person is most useful in a report?
    Ver respuesta

    Respuesta: D. About 180 cm tall, thin, short black hair, red jacket, blue jeans, white running shoes

    Specific, factual details help others find and identify the person.

  25. Pregunta 25 de 25

    Who should you picture as the reader of your report?
    Ver respuesta

    Respuesta: B. Someone who was not there and knows nothing about the event

    If a stranger can understand the report without asking questions, it is clear enough.

Qué debes saber antes del examen

  • Ontario’s guard training syllabus lists the basic report elements as date, time, location, actions or behaviours, description of individuals, observations and time of completion.
  • The same syllabus says reports should contain factual information only and include who, what, where, when, why and how.
  • Ontario’s syllabus names incident reports, use of force reports and witness statements as types of reports, and notes that reports may be needed for audits or as evidence in court.
  • In court, a witness may be allowed by the judge to refresh their memory from notes made close to the time of the event.

Preguntas frecuentes

Can I use my notebook in court?

Often, yes. A judge may let you refresh your memory from notes you made close to the event. That is why notes must be complete, neat and made as soon as possible.

What if I make a mistake in my notebook?

Draw a single line through it so it can still be read, write your initials, and write the correct information. Never erase, use correction fluid or tear out a page.

Should I put my opinion in an incident report?

No. Write what you saw, heard and did. Instead of “he was drunk”, describe the signs: the smell of alcohol, slurred speech, trouble standing.

What is the difference between a statement and a report?

A report is your own account as the guard. A statement is another person’s account of what they saw, in their own words, which they read and sign.

¿El certificado está acreditado o reconocido oficialmente?

No. Es un certificado de finalización privado, solo para tus conocimientos. No está reconocido, acreditado ni aprobado por ningún gobierno, organismo de licencias, regulador ni institución educativa, y no sustituye ninguna licencia, certificación ni formación exigida por la ley.

Fuentes

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