Report Writing and Notebooks Course 2026

This course is for security guards who keep a notebook and write incident reports. It covers notebook rules, the 24-hour clock, the 5 Ws, writing facts instead of opinions, taking statements and keeping reports confidential.

  • Curso
  • Canadá
  • 25 perguntas
  • Verificado em 11 de outubro de 2026

Resposta rápida

Este curso gratuito tem cerca de 15 minutos de lições e um teste de 25 perguntas. Com 80% ou mais pode descarregar um certificado de conclusão (privado, não acreditado). Verificado com fontes oficiais em 11 de outubro de 2026.

Comece pelas liçõesReport Writing and Notebooks Course: Lessons: cerca de 15 minutos de leitura. Todas as perguntas do teste são abordadas nas lições.

O que vai aprender

  • Keep a notebook that will stand up to review
  • Record times correctly in the 24-hour clock
  • Write a clear incident report using who, what, when, where, why and how
  • Separate facts from opinions in your writing
  • Take a simple witness statement
  • Store and share reports only with authorized people

Obtenha 80% ou mais para descarregar o seu certificado.

  1. Pergunta 1 de 25

    Why should you write notes as soon as possible after an event?
    Mostrar resposta

    Resposta: D. Memory fades quickly, so early notes are more accurate

    Details such as times, words and descriptions are lost fast. Notes made right away are the most reliable.

  2. Pergunta 2 de 25

    What kind of notebook is best for security work?
    Mostrar resposta

    Resposta: D. A bound notebook with numbered pages

    Bound, numbered pages show that nothing has been removed or added later.

  3. Pergunta 3 de 25

    You make a mistake in your notebook. What should you do?
    Mostrar resposta

    Resposta: D. Draw a single line through it, initial it and write the correct information

    A single line keeps the original readable, which shows you are not hiding anything.

  4. Pergunta 4 de 25

    May you tear a page out of your security notebook?
    Mostrar resposta

    Resposta: B. No, never

    A missing page makes the whole notebook look unreliable, even if you had an innocent reason.

  5. Pergunta 5 de 25

    What should you do with unused space at the end of an entry?
    Mostrar resposta

    Resposta: B. Draw a line through it so nothing can be added later

    Closing off unused space shows that the entry was complete when you wrote it.

  6. Pergunta 6 de 25

    What should you write with in your notebook?
    Mostrar resposta

    Resposta: D. A pen with permanent ink

    Permanent ink cannot be changed without leaving a mark.

  7. Pergunta 7 de 25

    A person shouts a threat at you. How should you record it?
    Mostrar resposta

    Resposta: B. Write their exact words in quotation marks

    Exact words are strong evidence. Your summary or opinion is not.

  8. Pergunta 8 de 25

    An incident happens at 7:20 p.m. How do you write the time?
    Mostrar resposta

    Resposta: B. 19:20

    For times after noon, add 12 to the hour: 7 + 12 = 19.

  9. Pergunta 9 de 25

    Your notebook shows an entry at 00:45. What time is that?
    Mostrar resposta

    Resposta: B. 12:45 a.m. (just after midnight)

    In the 24-hour clock, the hour after midnight is written 00.

  10. Pergunta 10 de 25

    Ontario’s guard training syllabus lists basic report elements. Which is one of them?
    Mostrar resposta

    Resposta: A. The time the report was completed

    The syllabus lists date, time, location, actions or behaviours, description of individuals, observations and time of completion.

  11. Pergunta 11 de 25

    Which set of questions should a good incident report answer?
    Mostrar resposta

    Resposta: B. Who, what, when, where, why and how

    The 5 Ws and how make sure a reader gets the whole picture.

  12. Pergunta 12 de 25

    Which line from a report states a fact rather than an opinion?
    Mostrar resposta

    Resposta: B. The man smelled of alcohol and was unsteady on his feet

    Describe what you saw, heard and smelled. Let the reader draw conclusions from the facts.

  13. Pergunta 13 de 25

    What should you write in the “why” part of a report?
    Mostrar resposta

    Resposta: D. The cause only if the facts show it, never a guess

    Guessing a motive can be unfair and can damage your report. Stick to what the facts show.

  14. Pergunta 14 de 25

    Which is a type of report named in Ontario’s guard training syllabus?
    Mostrar resposta

    Resposta: A. A use of force report

    The syllabus names incident reports, use of force reports and witness statements.

  15. Pergunta 15 de 25

    What is a witness statement?
    Mostrar resposta

    Resposta: C. A person’s own account of what they saw, in their own words

    A statement records the witness’s account, not yours. The witness reads and signs it.

  16. Pergunta 16 de 25

    When taking a witness statement, what is good practice?
    Mostrar resposta

    Resposta: C. Let the witness tell it in their own words, then have them read and sign it

    Witnesses who hear each other can mix up what they saw. Keep each account separate and in the person’s own words.

  17. Pergunta 17 de 25

    In what order should you write the events in a report?
    Mostrar resposta

    Resposta: C. In time order, from first to last

    Time order makes the report easy to follow and matches your notebook.

  18. Pergunta 18 de 25

    Why should you avoid site codes and slang in a report?
    Mostrar resposta

    Resposta: C. Readers who were not there may not understand them

    Police, lawyers and insurers may read your report. Plain words mean the same thing to everyone.

  19. Pergunta 19 de 25

    Why must your report be accurate and complete?
    Mostrar resposta

    Resposta: A. It may be used for audits or as evidence in court

    Ontario’s syllabus notes that reports may be needed for audits or as evidence in court.

  20. Pergunta 20 de 25

    What is the safest way to send a confidential incident report?
    Mostrar resposta

    Resposta: C. Through your employer’s approved system, only to authorized people

    Ontario’s syllabus warns about problems with emailing confidential reports. Reports often contain personal information.

  21. Pergunta 21 de 25

    Which part ends every notebook entry?
    Mostrar resposta

    Resposta: D. Your signature

    Signing shows the entry is yours and is finished.

  22. Pergunta 22 de 25

    You forgot to record something earlier in the shift. What should you do?
    Mostrar resposta

    Resposta: B. Add it as a late entry with the current time and say it is late

    A clearly marked late entry is honest. Squeezing notes between lines looks like tampering.

  23. Pergunta 23 de 25

    What should you do before handing in a report?
    Mostrar resposta

    Resposta: B. Read it again and check that it matches your notes

    A final check catches errors and keeps your report consistent with your notebook.

  24. Pergunta 24 de 25

    Which description of a person is most useful in a report?
    Mostrar resposta

    Resposta: D. About 180 cm tall, thin, short black hair, red jacket, blue jeans, white running shoes

    Specific, factual details help others find and identify the person.

  25. Pergunta 25 de 25

    Who should you picture as the reader of your report?
    Mostrar resposta

    Resposta: B. Someone who was not there and knows nothing about the event

    If a stranger can understand the report without asking questions, it is clear enough.

O que saber antes do exame

  • Ontario’s guard training syllabus lists the basic report elements as date, time, location, actions or behaviours, description of individuals, observations and time of completion.
  • The same syllabus says reports should contain factual information only and include who, what, where, when, why and how.
  • Ontario’s syllabus names incident reports, use of force reports and witness statements as types of reports, and notes that reports may be needed for audits or as evidence in court.
  • In court, a witness may be allowed by the judge to refresh their memory from notes made close to the time of the event.

Perguntas frequentes

Can I use my notebook in court?

Often, yes. A judge may let you refresh your memory from notes you made close to the event. That is why notes must be complete, neat and made as soon as possible.

What if I make a mistake in my notebook?

Draw a single line through it so it can still be read, write your initials, and write the correct information. Never erase, use correction fluid or tear out a page.

Should I put my opinion in an incident report?

No. Write what you saw, heard and did. Instead of “he was drunk”, describe the signs: the smell of alcohol, slurred speech, trouble standing.

What is the difference between a statement and a report?

A report is your own account as the guard. A statement is another person’s account of what they saw, in their own words, which they read and sign.

O certificado é acreditado ou reconhecido oficialmente?

Não. É um certificado de conclusão privado, apenas para o seu conhecimento. Não é reconhecido, acreditado nem aprovado por nenhum governo, entidade licenciadora, regulador ou instituição de ensino e não substitui qualquer licença, certificação ou formação exigida por lei.

Fontes

Testes relacionados