Report Writing and Notebooks Course 2026
This course is for security guards who keep a notebook and write incident reports. It covers notebook rules, the 24-hour clock, the 5 Ws, writing facts instead of opinions, taking statements and keeping reports confidential.
Resposta rápida
Este curso gratuito tem cerca de 15 minutos de lições e um teste de 25 perguntas. Com 80% ou mais pode descarregar um certificado de conclusão (privado, não acreditado). Verificado com fontes oficiais em 11 de outubro de 2026.
O que vai aprender
- Keep a notebook that will stand up to review
- Record times correctly in the 24-hour clock
- Write a clear incident report using who, what, when, where, why and how
- Separate facts from opinions in your writing
- Take a simple witness statement
- Store and share reports only with authorized people
Obtenha 80% ou mais para descarregar o seu certificado.
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Pergunta 1 de 25
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Resposta: D. Memory fades quickly, so early notes are more accurate
Details such as times, words and descriptions are lost fast. Notes made right away are the most reliable.
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Pergunta 2 de 25
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Resposta: D. A bound notebook with numbered pages
Bound, numbered pages show that nothing has been removed or added later.
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Pergunta 3 de 25
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Resposta: D. Draw a single line through it, initial it and write the correct information
A single line keeps the original readable, which shows you are not hiding anything.
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Pergunta 4 de 25
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Resposta: B. No, never
A missing page makes the whole notebook look unreliable, even if you had an innocent reason.
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Pergunta 5 de 25
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Resposta: B. Draw a line through it so nothing can be added later
Closing off unused space shows that the entry was complete when you wrote it.
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Pergunta 6 de 25
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Resposta: D. A pen with permanent ink
Permanent ink cannot be changed without leaving a mark.
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Pergunta 7 de 25
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Resposta: B. Write their exact words in quotation marks
Exact words are strong evidence. Your summary or opinion is not.
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Pergunta 8 de 25
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Resposta: B. 19:20
For times after noon, add 12 to the hour: 7 + 12 = 19.
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Pergunta 9 de 25
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Resposta: B. 12:45 a.m. (just after midnight)
In the 24-hour clock, the hour after midnight is written 00.
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Pergunta 10 de 25
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Resposta: A. The time the report was completed
The syllabus lists date, time, location, actions or behaviours, description of individuals, observations and time of completion.
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Pergunta 11 de 25
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Resposta: B. Who, what, when, where, why and how
The 5 Ws and how make sure a reader gets the whole picture.
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Pergunta 12 de 25
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Resposta: B. The man smelled of alcohol and was unsteady on his feet
Describe what you saw, heard and smelled. Let the reader draw conclusions from the facts.
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Pergunta 13 de 25
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Resposta: D. The cause only if the facts show it, never a guess
Guessing a motive can be unfair and can damage your report. Stick to what the facts show.
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Pergunta 14 de 25
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Resposta: A. A use of force report
The syllabus names incident reports, use of force reports and witness statements.
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Pergunta 15 de 25
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Resposta: C. A person’s own account of what they saw, in their own words
A statement records the witness’s account, not yours. The witness reads and signs it.
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Pergunta 16 de 25
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Resposta: C. Let the witness tell it in their own words, then have them read and sign it
Witnesses who hear each other can mix up what they saw. Keep each account separate and in the person’s own words.
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Pergunta 17 de 25
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Resposta: C. In time order, from first to last
Time order makes the report easy to follow and matches your notebook.
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Pergunta 18 de 25
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Resposta: C. Readers who were not there may not understand them
Police, lawyers and insurers may read your report. Plain words mean the same thing to everyone.
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Pergunta 19 de 25
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Resposta: A. It may be used for audits or as evidence in court
Ontario’s syllabus notes that reports may be needed for audits or as evidence in court.
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Pergunta 20 de 25
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Resposta: C. Through your employer’s approved system, only to authorized people
Ontario’s syllabus warns about problems with emailing confidential reports. Reports often contain personal information.
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Pergunta 21 de 25
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Resposta: D. Your signature
Signing shows the entry is yours and is finished.
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Pergunta 22 de 25
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Resposta: B. Add it as a late entry with the current time and say it is late
A clearly marked late entry is honest. Squeezing notes between lines looks like tampering.
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Pergunta 23 de 25
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Resposta: B. Read it again and check that it matches your notes
A final check catches errors and keeps your report consistent with your notebook.
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Pergunta 24 de 25
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Resposta: D. About 180 cm tall, thin, short black hair, red jacket, blue jeans, white running shoes
Specific, factual details help others find and identify the person.
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Pergunta 25 de 25
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Resposta: B. Someone who was not there and knows nothing about the event
If a stranger can understand the report without asking questions, it is clear enough.
Teclado: 1–4 para responder, Enter para a pergunta seguinte.
O que saber antes do exame
- Ontario’s guard training syllabus lists the basic report elements as date, time, location, actions or behaviours, description of individuals, observations and time of completion.
- The same syllabus says reports should contain factual information only and include who, what, where, when, why and how.
- Ontario’s syllabus names incident reports, use of force reports and witness statements as types of reports, and notes that reports may be needed for audits or as evidence in court.
- In court, a witness may be allowed by the judge to refresh their memory from notes made close to the time of the event.
Perguntas frequentes
Can I use my notebook in court?
Often, yes. A judge may let you refresh your memory from notes you made close to the event. That is why notes must be complete, neat and made as soon as possible.
What if I make a mistake in my notebook?
Draw a single line through it so it can still be read, write your initials, and write the correct information. Never erase, use correction fluid or tear out a page.
Should I put my opinion in an incident report?
No. Write what you saw, heard and did. Instead of “he was drunk”, describe the signs: the smell of alcohol, slurred speech, trouble standing.
What is the difference between a statement and a report?
A report is your own account as the guard. A statement is another person’s account of what they saw, in their own words, which they read and sign.
O certificado é acreditado ou reconhecido oficialmente?
Não. É um certificado de conclusão privado, apenas para o seu conhecimento. Não é reconhecido, acreditado nem aprovado por nenhum governo, entidade licenciadora, regulador ou instituição de ensino e não substitui qualquer licença, certificação ou formação exigida por lei.