Can I use my notebook in court?

Often, yes. A judge may let you refresh your memory from notes you made close to the event. That is why notes must be complete, neat and made as soon as possible.

What if I make a mistake in my notebook?

Draw a single line through it so it can still be read, write your initials, and write the correct information. Never erase, use correction fluid or tear out a page.

Should I put my opinion in an incident report?

No. Write what you saw, heard and did. Instead of “he was drunk”, describe the signs: the smell of alcohol, slurred speech, trouble standing.

What is the difference between a statement and a report?

A report is your own account as the guard. A statement is another person’s account of what they saw, in their own words, which they read and sign.

这份证书是否经过认证或获得官方认可？

不是。这是一份私人颁发的结业证书，仅用于知识学习。它未获得任何政府、执照发放机构、监管机构或教育机构的认可、认证或批准，也不能替代法律要求的任何执照、资格证书或培训。

Report Writing and Notebooks Course 2026

第1题，共25题

Why should you write notes as soon as possible after an event?

Late notes are not allowed to be signed
Supervisors only read notes made at night
Notebooks expire after one hour
Memory fades quickly, so early notes are more accurate

显示答案

答案: D. Memory fades quickly, so early notes are more accurate

Details such as times, words and descriptions are lost fast. Notes made right away are the most reliable.

第2题，共25题

What kind of notebook is best for security work?

A phone app that lets you edit old entries
A loose-leaf binder
Sticky notes
A bound notebook with numbered pages

显示答案

答案: D. A bound notebook with numbered pages

Bound, numbered pages show that nothing has been removed or added later.

第3题，共25题

You make a mistake in your notebook. What should you do?

Use correction fluid
Tear out the page and start again
Scribble over it until it cannot be read
Draw a single line through it, initial it and write the correct information

显示答案

答案: D. Draw a single line through it, initial it and write the correct information

A single line keeps the original readable, which shows you are not hiding anything.

第4题，共25题

May you tear a page out of your security notebook?

Yes, if your supervisor is not on shift
No, never
Yes, once the notebook is full
Yes, if the page has a mistake

显示答案

答案: B. No, never

A missing page makes the whole notebook look unreliable, even if you had an innocent reason.

第5题，共25题

What should you do with unused space at the end of an entry?

Leave it blank for later notes
Draw a line through it so nothing can be added later
Cut it out
Fill it with doodles

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答案: B. Draw a line through it so nothing can be added later

Closing off unused space shows that the entry was complete when you wrote it.

第6题，共25题

What should you write with in your notebook?

A pencil
An erasable pen
A dry-erase marker
A pen with permanent ink

显示答案

答案: D. A pen with permanent ink

Permanent ink cannot be changed without leaving a mark.

第7题，共25题

A person shouts a threat at you. How should you record it?

Write “the person was rude”
Write their exact words in quotation marks
Write what you think they meant
Leave it out to keep notes short

显示答案

答案: B. Write their exact words in quotation marks

Exact words are strong evidence. Your summary or opinion is not.

第8题，共25题

An incident happens at 7:20 p.m. How do you write the time?

17:20
19:20
21:20
07:20

显示答案

答案: B. 19:20

For times after noon, add 12 to the hour: 7 + 12 = 19.

第9题，共25题

Your notebook shows an entry at 00:45. What time is that?

4:45 a.m.
12:45 a.m. (just after midnight)
12:45 p.m. (just after noon)
10:45 p.m.

显示答案

答案: B. 12:45 a.m. (just after midnight)

In the 24-hour clock, the hour after midnight is written 00.

第10题，共25题

Ontario’s guard training syllabus lists basic report elements. Which is one of them?

The time the report was completed
The client’s monthly budget
The guard’s opinion of the suspect
The guard’s home address

显示答案

答案: A. The time the report was completed

The syllabus lists date, time, location, actions or behaviours, description of individuals, observations and time of completion.

第11题，共25题

Which set of questions should a good incident report answer?

Who, which, whose and whom
Who, what, when, where, why and how
When, how much and how many
Why, why not and what if

显示答案

答案: B. Who, what, when, where, why and how

The 5 Ws and how make sure a reader gets the whole picture.

第12题，共25题

Which line from a report states a fact rather than an opinion?

The man was probably a thief
The man smelled of alcohol and was unsteady on his feet
The man was obviously drunk
The man looked like trouble

显示答案

答案: B. The man smelled of alcohol and was unsteady on his feet

Describe what you saw, heard and smelled. Let the reader draw conclusions from the facts.

第13题，共25题

What should you write in the “why” part of a report?

What other guards think happened
Your best guess about the person’s motive
Nothing, because why is never needed
The cause only if the facts show it, never a guess

显示答案

答案: D. The cause only if the facts show it, never a guess

Guessing a motive can be unfair and can damage your report. Stick to what the facts show.

第14题，共25题

Which is a type of report named in Ontario’s guard training syllabus?

A use of force report
A sales report
A vacation request
A weather forecast

显示答案

答案: A. A use of force report

The syllabus names incident reports, use of force reports and witness statements.

第15题，共25题

What is a witness statement?

A police warrant
A list of everyone in the building
A person’s own account of what they saw, in their own words
The guard’s summary of what witnesses probably saw

显示答案

答案: C. A person’s own account of what they saw, in their own words

A statement records the witness’s account, not yours. The witness reads and signs it.

第16题，共25题

When taking a witness statement, what is good practice?

Write it yourself and sign their name
Take statements from all witnesses together in a group
Let the witness tell it in their own words, then have them read and sign it
Tell the witness what other people saw first

显示答案

答案: C. Let the witness tell it in their own words, then have them read and sign it

Witnesses who hear each other can mix up what they saw. Keep each account separate and in the person’s own words.

第17题，共25题

In what order should you write the events in a report?

In alphabetical order
From most to least interesting
In time order, from first to last
In any order, as long as it is short

显示答案

答案: C. In time order, from first to last

Time order makes the report easy to follow and matches your notebook.

第18题，共25题

Why should you avoid site codes and slang in a report?

Slang is illegal in reports
Codes make reports too short
Readers who were not there may not understand them
Codes cannot be typed

显示答案

答案: C. Readers who were not there may not understand them

Police, lawyers and insurers may read your report. Plain words mean the same thing to everyone.

第19题，共25题

Why must your report be accurate and complete?

It may be used for audits or as evidence in court
It will be posted online
It decides your pay
It replaces the police investigation

显示答案

答案: A. It may be used for audits or as evidence in court

Ontario’s syllabus notes that reports may be needed for audits or as evidence in court.

第20题，共25题

What is the safest way to send a confidential incident report?

By posting it on the staff notice board
From your personal email to anyone who asks
Through your employer’s approved system, only to authorized people
As a photo in a group chat

显示答案

答案: C. Through your employer’s approved system, only to authorized people

Ontario’s syllabus warns about problems with emailing confidential reports. Reports often contain personal information.

第21题，共25题

Which part ends every notebook entry?

The client’s phone number
A drawing of the scene
The weather forecast
Your signature

显示答案

答案: D. Your signature

Signing shows the entry is yours and is finished.

第22题，共25题

You forgot to record something earlier in the shift. What should you do?

Leave it out completely
Add it as a late entry with the current time and say it is late
Change the earlier times to fit it in
Squeeze it in between earlier lines

显示答案

答案: B. Add it as a late entry with the current time and say it is late

A clearly marked late entry is honest. Squeezing notes between lines looks like tampering.

第23题，共25题

What should you do before handing in a report?

Delete anything that makes you look bad
Read it again and check that it matches your notes
Ask a co-worker to add details they heard
Add your guess about what happened next

显示答案

答案: B. Read it again and check that it matches your notes

A final check catches errors and keeps your report consistent with your notebook.

第24题，共25题

Which description of a person is most useful in a report?

Someone who looked suspicious
A normal-looking guy
A tall person
About 180 cm tall, thin, short black hair, red jacket, blue jeans, white running shoes

显示答案

答案: D. About 180 cm tall, thin, short black hair, red jacket, blue jeans, white running shoes

Specific, factual details help others find and identify the person.

第25题，共25题

Who should you picture as the reader of your report?

A friend who already knows the story
Someone who was not there and knows nothing about the event
Only yourself
The person you are writing about

显示答案

答案: B. Someone who was not there and knows nothing about the event

If a stranger can understand the report without asking questions, it is clear enough.

Report Writing and Notebooks Course 2026

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