Should I hang up on a bomb threat caller?

No. Keep the caller on the line as long as you can and get as much information as possible. Signal a coworker to call 911 while you listen.

Who decides whether to evacuate after a bomb threat?

Your site's bomb threat plan names who makes that decision, usually building management working with police. If a suspected bomb is found on site, the area is evacuated right away.

What should I do with a threatening email?

Do not reply or delete it. Leave it open, take a screenshot with the subject, date and time, and call 911 and building management.

Can I use my radio during a bomb threat?

Avoid using radios or cell phones near a suspicious item. Move well away before you call or transmit.

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不是。这是一份私人颁发的结业证书，仅用于知识学习。它未获得任何政府、执照发放机构、监管机构或教育机构的认可、认证或批准，也不能替代法律要求的任何执照、资格证书或培训。

Bomb Threat and Suspicious Package Course 2026

第1题，共25题

What is the right attitude toward every bomb threat?

Ignore it if the caller sounds young
Decide yourself whether it is a hoax
Treat it as real until police say otherwise
Wait for a second threat before acting

显示答案

答案: C. Treat it as real until police say otherwise

Official guidance says not to judge whether a threat is a hoax; call police every time.

第2题，共25题

Under the Criminal Code, which act is an offence?

Reporting a suspicious package
Evacuating a building early
Knowingly threatening to damage property or hurt someone
Refusing to accept a delivery

显示答案

答案: C. Knowingly threatening to damage property or hurt someone

Section 264.1 makes it an offence to knowingly utter or convey threats of death, bodily harm or property damage.

第3题，共25题

Who should a site's bomb threat plan be developed with?

Local police
A news station
The building's cleaners only
The person who made the threat

显示答案

答案: A. Local police

CCOHS says employers should develop their bomb threat procedure in consultation with local police.

第4题，共25题

You answer a phone call and the caller says there is a bomb in the building. What should you do first?

Argue with the caller
Yell for everyone to run
Hang up right away
Stay calm and keep the caller talking

显示答案

答案: D. Stay calm and keep the caller talking

Keeping the caller talking gives you time to gather details that police need.

第5题，共25题

During a threatening call, how can you get help without hanging up?

Tell the caller to wait
Signal a coworker or pass a note so they can call 911
Put the caller on hold and leave
Send an email to your manager

显示答案

答案: B. Signal a coworker or pass a note so they can call 911

Signalling another person lets them listen in and alert police while you stay on the line.

第6题，共25题

What is the most important thing to write down during a threatening call?

The weather outside
The caller's exact words
The names of people in the lobby
Your own opinion of the caller

显示答案

答案: B. The caller's exact words

The exact words help police judge the threat and may help identify the caller.

第7题，共25题

Which question appears on the RCMP bomb threat phone checklist?

Where is it?
How much do you earn?
Which school did you attend?
What is your favourite colour?

显示答案

答案: A. Where is it?

The RCMP checklist asks when it will go off, where it is, what it looks like, where the caller is, why it was placed and the caller's name.

第8题，共25题

Which detail about a caller is useful to note?

The colour of your phone
How busy your shift was
Background noises such as traffic or machinery
Your own mood

显示答案

答案: C. Background noises such as traffic or machinery

Background sounds can help police work out where the caller was.

第9题，共25题

A threat arrives by email. What should you do?

Reply to ask if it is a joke
Forward it to all staff
Leave it open, screenshot it and call 911 and building management
Delete it right away

显示答案

答案: C. Leave it open, screenshot it and call 911 and building management

Government of Canada guidance says not to reply or delete; keep it open, screenshot it and call 911.

第10题，共25题

You find a handwritten threat note at the front desk. What should you do?

Pass it around to coworkers
Touch it as little as possible, leave it there and call 911
Throw it away
Fold it and put it in your pocket

显示答案

答案: B. Touch it as little as possible, leave it there and call 911

Leaving the note in place and handling it as little as possible protects evidence.

第11题，共25题

A person makes a bomb threat to you in person. What should you do?

Shout at them to leave
Stay calm, note their description and words, and call 911 after they leave
Laugh it off
Grab them and hold them until police come

显示答案

答案: B. Stay calm, note their description and words, and call 911 after they leave

Stay calm and non-aggressive, record details and the direction they went, then call 911.

第12题，共25题

Which is a warning sign of suspicious mail?

Normal postage
Oil stains or powder on the wrapping
A known company's printed return address
A correctly spelled name

显示答案

答案: B. Oil stains or powder on the wrapping

Leaks, stains or residue on wrapping are listed warning signs.

第13题，共25题

A package arrives with no name, addressed only to "Manager". Why might this be a concern?

Only couriers may deliver to managers
Packages must always show a phone number
It means the package is late
Mail addressed only to a job title is a warning sign

显示答案

答案: D. Mail addressed only to a job title is a warning sign

Mail addressed to a title instead of a person is a common warning sign.

第14题，共25题

Which marking on a package may be a warning sign?

"Do not X-ray"
The sender's company logo
A postal code
A tracking barcode

显示答案

答案: A. "Do not X-ray"

Restrictive markings such as "Do not X-ray" are a listed warning sign.

第15题，共25题

You find a suspicious package in a hallway. What should you do with it?

Carry it outside
Leave it where it is and move people away
Open it carefully to check
Shake it to hear what is inside

显示答案

答案: B. Leave it where it is and move people away

Never touch, move, open or shake a suspicious item; clear the area instead.

第16题，共25题

A coworker wants to lock a suspicious package in a filing cabinet to contain it. What is the right advice?

Put it in a bucket of water first
Wrap it in a coat and carry it outside
Lock it in the cabinet
Do not move it; leave it where it is and clear the area

显示答案

答案: D. Do not move it; leave it where it is and clear the area

CCOHS says not to put a suspected bomb in water or a confined space such as a drawer or cabinet; isolate it and evacuate.

第17题，共25题

Where should you make your 911 call about a suspicious item?

Standing right next to it
By radio while touching it
From a safe distance, away from the item
Only after you open it

显示答案

答案: C. From a safe distance, away from the item

Do not use two-way radios or cell phones close to a suspicious item.

第18题，共25题

A courier delivers a package you think may hold a bomb. What can you do?

Sign for it and open it later
Shake it to check
Put it in the mailroom
Refuse to accept it and report it

显示答案

答案: D. Refuse to accept it and report it

CCOHS says you may refuse to accept a letter or package you suspect contains a bomb.

第19题，共25题

A suspected bomb is found on the premises. What should happen?

Staff wait for a second threat
Guards try to defuse it
Everyone keeps working quietly
The area is evacuated immediately

显示答案

答案: D. The area is evacuated immediately

CCOHS says to isolate the item and evacuate the area immediately.

第20题，共25题

If time allows, what does the Government of Canada suggest you do with doors and windows when leaving?

Leave them open
Lock them all
Tape them shut
Break the windows

显示答案

答案: A. Leave them open

Leaving doors and windows open gives responders access and may reduce blast damage.

第21题，共25题

After you evacuate, where should you avoid standing?

Far from the building
With your supervisor
At the muster point
In front of windows

显示答案

答案: D. In front of windows

After leaving, avoid windows and other areas that could be hazardous.

第22题，共25题

Why should evacuated people stay off the sidewalk and street in front of the building?

To keep them dry
To avoid traffic tickets
So they can go back in faster
To keep the way clear for emergency crews

显示答案

答案: D. To keep the way clear for emergency crews

Sidewalks and streets must stay clear for emergency officials.

第23题，共25题

After evacuating, where should staff go?

To the muster point to wait for instructions
To the area near the suspicious item
Home without telling anyone
Back inside to get their coats

显示答案

答案: A. To the muster point to wait for instructions

Going to the muster point lets leaders account for everyone and give instructions.

第24题，共25题

There is an explosion and things are falling around you. What should you do?

Get under a sturdy table or desk until it is safe to move
Use the elevator
Stand in a doorway with glass
Run toward the falling objects

显示答案

答案: A. Get under a sturdy table or desk until it is safe to move

Taking cover under something sturdy protects you until it is safe to leave.

第25题，共25题

When police arrive after a bomb threat, what is the best way to help them?

Give them your notes and explain where any suspicious item is
Lead them to the item and pick it up
Tell them only what you remember later
Leave before they arrive

显示答案

答案: A. Give them your notes and explain where any suspicious item is

Your notes, checklist and knowledge of the site help police respond safely.

Bomb Threat and Suspicious Package Course 2026

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