Bomb Threat and Suspicious Package Course 2026

This course is for security guards, concierges and front-desk staff who may receive a threat or find a suspicious item. It covers how threats arrive, what to record during a threatening call, how to spot suspicious mail and how to support an evacuation safely.

  • Formation
  • Canada
  • 25 questions
  • Vérifié le 11 octobre 2026

En bref

Ce cours gratuit comprend environ 15 minutes de leçons et un test de 25 questions. Obtenez 80 % ou plus pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 11 octobre 2026.

Commencez par les leçonsBomb Threat Course: Lessons : environ 15 minutes de lecture. Chaque question du test est traitée dans les leçons.

Ce que vous allez apprendre

  • Recognize the different ways a bomb threat can arrive
  • Record the key details of a threatening phone call
  • Respond correctly to written, email and in-person threats
  • Identify warning signs of suspicious mail and packages
  • Support a safe evacuation and work with police

Obtenez 80 % ou plus pour télécharger votre certificat.

  1. Question 1 sur 25

    What is the right attitude toward every bomb threat?
    Voir la réponse

    Réponse: C. Treat it as real until police say otherwise

    Official guidance says not to judge whether a threat is a hoax; call police every time.

  2. Question 2 sur 25

    Under the Criminal Code, which act is an offence?
    Voir la réponse

    Réponse: C. Knowingly threatening to damage property or hurt someone

    Section 264.1 makes it an offence to knowingly utter or convey threats of death, bodily harm or property damage.

  3. Question 3 sur 25

    Who should a site's bomb threat plan be developed with?
    Voir la réponse

    Réponse: A. Local police

    CCOHS says employers should develop their bomb threat procedure in consultation with local police.

  4. Question 4 sur 25

    You answer a phone call and the caller says there is a bomb in the building. What should you do first?
    Voir la réponse

    Réponse: D. Stay calm and keep the caller talking

    Keeping the caller talking gives you time to gather details that police need.

  5. Question 5 sur 25

    During a threatening call, how can you get help without hanging up?
    Voir la réponse

    Réponse: B. Signal a coworker or pass a note so they can call 911

    Signalling another person lets them listen in and alert police while you stay on the line.

  6. Question 6 sur 25

    What is the most important thing to write down during a threatening call?
    Voir la réponse

    Réponse: B. The caller's exact words

    The exact words help police judge the threat and may help identify the caller.

  7. Question 7 sur 25

    Which question appears on the RCMP bomb threat phone checklist?
    Voir la réponse

    Réponse: A. Where is it?

    The RCMP checklist asks when it will go off, where it is, what it looks like, where the caller is, why it was placed and the caller's name.

  8. Question 8 sur 25

    Which detail about a caller is useful to note?
    Voir la réponse

    Réponse: C. Background noises such as traffic or machinery

    Background sounds can help police work out where the caller was.

  9. Question 9 sur 25

    A threat arrives by email. What should you do?
    Voir la réponse

    Réponse: C. Leave it open, screenshot it and call 911 and building management

    Government of Canada guidance says not to reply or delete; keep it open, screenshot it and call 911.

  10. Question 10 sur 25

    You find a handwritten threat note at the front desk. What should you do?
    Voir la réponse

    Réponse: B. Touch it as little as possible, leave it there and call 911

    Leaving the note in place and handling it as little as possible protects evidence.

  11. Question 11 sur 25

    A person makes a bomb threat to you in person. What should you do?
    Voir la réponse

    Réponse: B. Stay calm, note their description and words, and call 911 after they leave

    Stay calm and non-aggressive, record details and the direction they went, then call 911.

  12. Question 12 sur 25

    Which is a warning sign of suspicious mail?
    Voir la réponse

    Réponse: B. Oil stains or powder on the wrapping

    Leaks, stains or residue on wrapping are listed warning signs.

  13. Question 13 sur 25

    A package arrives with no name, addressed only to "Manager". Why might this be a concern?
    Voir la réponse

    Réponse: D. Mail addressed only to a job title is a warning sign

    Mail addressed to a title instead of a person is a common warning sign.

  14. Question 14 sur 25

    Which marking on a package may be a warning sign?
    Voir la réponse

    Réponse: A. "Do not X-ray"

    Restrictive markings such as "Do not X-ray" are a listed warning sign.

  15. Question 15 sur 25

    You find a suspicious package in a hallway. What should you do with it?
    Voir la réponse

    Réponse: B. Leave it where it is and move people away

    Never touch, move, open or shake a suspicious item; clear the area instead.

  16. Question 16 sur 25

    A coworker wants to lock a suspicious package in a filing cabinet to contain it. What is the right advice?
    Voir la réponse

    Réponse: D. Do not move it; leave it where it is and clear the area

    CCOHS says not to put a suspected bomb in water or a confined space such as a drawer or cabinet; isolate it and evacuate.

  17. Question 17 sur 25

    Where should you make your 911 call about a suspicious item?
    Voir la réponse

    Réponse: C. From a safe distance, away from the item

    Do not use two-way radios or cell phones close to a suspicious item.

  18. Question 18 sur 25

    A courier delivers a package you think may hold a bomb. What can you do?
    Voir la réponse

    Réponse: D. Refuse to accept it and report it

    CCOHS says you may refuse to accept a letter or package you suspect contains a bomb.

  19. Question 19 sur 25

    A suspected bomb is found on the premises. What should happen?
    Voir la réponse

    Réponse: D. The area is evacuated immediately

    CCOHS says to isolate the item and evacuate the area immediately.

  20. Question 20 sur 25

    If time allows, what does the Government of Canada suggest you do with doors and windows when leaving?
    Voir la réponse

    Réponse: A. Leave them open

    Leaving doors and windows open gives responders access and may reduce blast damage.

  21. Question 21 sur 25

    After you evacuate, where should you avoid standing?
    Voir la réponse

    Réponse: D. In front of windows

    After leaving, avoid windows and other areas that could be hazardous.

  22. Question 22 sur 25

    Why should evacuated people stay off the sidewalk and street in front of the building?
    Voir la réponse

    Réponse: D. To keep the way clear for emergency crews

    Sidewalks and streets must stay clear for emergency officials.

  23. Question 23 sur 25

    After evacuating, where should staff go?
    Voir la réponse

    Réponse: A. To the muster point to wait for instructions

    Going to the muster point lets leaders account for everyone and give instructions.

  24. Question 24 sur 25

    There is an explosion and things are falling around you. What should you do?
    Voir la réponse

    Réponse: A. Get under a sturdy table or desk until it is safe to move

    Taking cover under something sturdy protects you until it is safe to leave.

  25. Question 25 sur 25

    When police arrive after a bomb threat, what is the best way to help them?
    Voir la réponse

    Réponse: A. Give them your notes and explain where any suspicious item is

    Your notes, checklist and knowledge of the site help police respond safely.

À savoir avant l’examen

  • During a phone threat, stay calm, keep the caller talking and write down their exact words, voice and background noises.
  • Never touch, move, open or shake a suspicious item. Leave the area and call 911.
  • Do not put a suspicious package in water or in a closed space such as a desk drawer or filing cabinet.
  • Do not try to decide whether a threat is a hoax. Call police; making a bomb threat is a criminal offence.
  • Under the Criminal Code, knowingly threatening to cause death or bodily harm, or to burn or damage property, is an offence.
  • Do not use two-way radios or cell phones close to a suspicious item.

Questions fréquentes

Should I hang up on a bomb threat caller?

No. Keep the caller on the line as long as you can and get as much information as possible. Signal a coworker to call 911 while you listen.

Who decides whether to evacuate after a bomb threat?

Your site's bomb threat plan names who makes that decision, usually building management working with police. If a suspected bomb is found on site, the area is evacuated right away.

What should I do with a threatening email?

Do not reply or delete it. Leave it open, take a screenshot with the subject, date and time, and call 911 and building management.

Can I use my radio during a bomb threat?

Avoid using radios or cell phones near a suspicious item. Move well away before you call or transmit.

L’attestation est-elle accréditée ou reconnue officiellement ?

Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.

Sources

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