Bomb Threat and Suspicious Package Course 2026
This course is for security guards, concierges and front-desk staff who may receive a threat or find a suspicious item. It covers how threats arrive, what to record during a threatening call, how to spot suspicious mail and how to support an evacuation safely.
En bref
Ce cours gratuit comprend environ 15 minutes de leçons et un test de 25 questions. Obtenez 80 % ou plus pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 11 octobre 2026.
Ce que vous allez apprendre
- Recognize the different ways a bomb threat can arrive
- Record the key details of a threatening phone call
- Respond correctly to written, email and in-person threats
- Identify warning signs of suspicious mail and packages
- Support a safe evacuation and work with police
Obtenez 80 % ou plus pour télécharger votre certificat.
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Question 1 sur 25
Voir la réponse
Réponse: C. Treat it as real until police say otherwise
Official guidance says not to judge whether a threat is a hoax; call police every time.
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Question 2 sur 25
Voir la réponse
Réponse: C. Knowingly threatening to damage property or hurt someone
Section 264.1 makes it an offence to knowingly utter or convey threats of death, bodily harm or property damage.
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Question 3 sur 25
Voir la réponse
Réponse: A. Local police
CCOHS says employers should develop their bomb threat procedure in consultation with local police.
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Question 4 sur 25
Voir la réponse
Réponse: D. Stay calm and keep the caller talking
Keeping the caller talking gives you time to gather details that police need.
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Question 5 sur 25
Voir la réponse
Réponse: B. Signal a coworker or pass a note so they can call 911
Signalling another person lets them listen in and alert police while you stay on the line.
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Question 6 sur 25
Voir la réponse
Réponse: B. The caller's exact words
The exact words help police judge the threat and may help identify the caller.
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Question 7 sur 25
Voir la réponse
Réponse: A. Where is it?
The RCMP checklist asks when it will go off, where it is, what it looks like, where the caller is, why it was placed and the caller's name.
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Question 8 sur 25
Voir la réponse
Réponse: C. Background noises such as traffic or machinery
Background sounds can help police work out where the caller was.
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Question 9 sur 25
Voir la réponse
Réponse: C. Leave it open, screenshot it and call 911 and building management
Government of Canada guidance says not to reply or delete; keep it open, screenshot it and call 911.
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Question 10 sur 25
Voir la réponse
Réponse: B. Touch it as little as possible, leave it there and call 911
Leaving the note in place and handling it as little as possible protects evidence.
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Question 11 sur 25
Voir la réponse
Réponse: B. Stay calm, note their description and words, and call 911 after they leave
Stay calm and non-aggressive, record details and the direction they went, then call 911.
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Question 12 sur 25
Voir la réponse
Réponse: B. Oil stains or powder on the wrapping
Leaks, stains or residue on wrapping are listed warning signs.
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Question 13 sur 25
Voir la réponse
Réponse: D. Mail addressed only to a job title is a warning sign
Mail addressed to a title instead of a person is a common warning sign.
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Question 14 sur 25
Voir la réponse
Réponse: A. "Do not X-ray"
Restrictive markings such as "Do not X-ray" are a listed warning sign.
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Question 15 sur 25
Voir la réponse
Réponse: B. Leave it where it is and move people away
Never touch, move, open or shake a suspicious item; clear the area instead.
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Question 16 sur 25
Voir la réponse
Réponse: D. Do not move it; leave it where it is and clear the area
CCOHS says not to put a suspected bomb in water or a confined space such as a drawer or cabinet; isolate it and evacuate.
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Question 17 sur 25
Voir la réponse
Réponse: C. From a safe distance, away from the item
Do not use two-way radios or cell phones close to a suspicious item.
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Question 18 sur 25
Voir la réponse
Réponse: D. Refuse to accept it and report it
CCOHS says you may refuse to accept a letter or package you suspect contains a bomb.
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Question 19 sur 25
Voir la réponse
Réponse: D. The area is evacuated immediately
CCOHS says to isolate the item and evacuate the area immediately.
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Question 20 sur 25
Voir la réponse
Réponse: A. Leave them open
Leaving doors and windows open gives responders access and may reduce blast damage.
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Question 21 sur 25
Voir la réponse
Réponse: D. In front of windows
After leaving, avoid windows and other areas that could be hazardous.
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Question 22 sur 25
Voir la réponse
Réponse: D. To keep the way clear for emergency crews
Sidewalks and streets must stay clear for emergency officials.
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Question 23 sur 25
Voir la réponse
Réponse: A. To the muster point to wait for instructions
Going to the muster point lets leaders account for everyone and give instructions.
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Question 24 sur 25
Voir la réponse
Réponse: A. Get under a sturdy table or desk until it is safe to move
Taking cover under something sturdy protects you until it is safe to leave.
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Question 25 sur 25
Voir la réponse
Réponse: A. Give them your notes and explain where any suspicious item is
Your notes, checklist and knowledge of the site help police respond safely.
Clavier : 1–4 pour répondre, Entrée pour la question suivante.
À savoir avant l’examen
- During a phone threat, stay calm, keep the caller talking and write down their exact words, voice and background noises.
- Never touch, move, open or shake a suspicious item. Leave the area and call 911.
- Do not put a suspicious package in water or in a closed space such as a desk drawer or filing cabinet.
- Do not try to decide whether a threat is a hoax. Call police; making a bomb threat is a criminal offence.
- Under the Criminal Code, knowingly threatening to cause death or bodily harm, or to burn or damage property, is an offence.
- Do not use two-way radios or cell phones close to a suspicious item.
Questions fréquentes
Should I hang up on a bomb threat caller?
No. Keep the caller on the line as long as you can and get as much information as possible. Signal a coworker to call 911 while you listen.
Who decides whether to evacuate after a bomb threat?
Your site's bomb threat plan names who makes that decision, usually building management working with police. If a suspected bomb is found on site, the area is evacuated right away.
What should I do with a threatening email?
Do not reply or delete it. Leave it open, take a screenshot with the subject, date and time, and call 911 and building management.
Can I use my radio during a bomb threat?
Avoid using radios or cell phones near a suspicious item. Move well away before you call or transmit.
L’attestation est-elle accréditée ou reconnue officiellement ?
Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.
Sources
- Government of Canada: Bomb threats (Get Prepared)
- CCOHS: Bomb Threat
- National Defence: Managing suspicious mail (2024)
- RCMP bomb threat telephone checklist (reproduced by the Alberta Museums Association)
- Criminal Code, section 264.1 (uttering threats)
- US Cybersecurity and Infrastructure Security Agency: Bomb Threat Checklist