CCTV Monitoring Course for Security 2026

This course is for security guards and control room operators who watch CCTV cameras. It covers the privacy rules for video surveillance in Canada, how to monitor well, how to respond when you see an incident and how to save footage as evidence.

  • Formation
  • Canada
  • 25 questions
  • Vérifié le 11 octobre 2026

En bref

Ce cours gratuit comprend environ 15 minutes de leçons et un test de 25 questions. Obtenez 80 % ou plus pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 11 octobre 2026.

Commencez par les leçonsCCTV Monitoring Course: Lessons : environ 15 minutes de lecture. Chaque question du test est traitée dans les leçons.

Ce que vous allez apprendre

  • Explain the main privacy rules for video surveillance by businesses in Canada
  • Name places cameras must not watch and why audio is a legal risk
  • Scan cameras in a planned way and focus on behaviour, not appearance
  • Guide a response to an incident in progress
  • Export and log footage so it can be used as evidence

Obtenez 80 % ou plus pour télécharger votre certificat.

  1. Question 1 sur 25

    Before a business installs video surveillance, what do Canada’s privacy commissioners say it should consider first?
    Voir la réponse

    Réponse: D. Whether a less privacy-invasive option would meet its needs

    The guidelines say to start by asking whether a less invasive alternative would work.

  2. Question 2 sur 25

    When should people be told that an area has video surveillance?
    Voir la réponse

    Réponse: D. Before they enter the area, with clear signs

    Signs should be posted before people enter so they can choose whether to go in.

  3. Question 3 sur 25

    What should a video surveillance sign include besides the notice itself?
    Voir la réponse

    Réponse: A. A contact for questions or access requests

    Privacy guidance says signs should give a contact person for questions.

  4. Question 4 sur 25

    Which place is inappropriate for a security camera?
    Voir la réponse

    Réponse: D. A public washroom

    Cameras must not watch places where people expect more privacy, such as washrooms.

  5. Question 5 sur 25

    A camera can be zoomed into the windows of nearby homes. What should you do?
    Voir la réponse

    Réponse: B. Not aim it there, and report the setting so it can be fixed

    Guidance says cameras should not be aimed into windows or other places with a higher expectation of privacy.

  6. Question 6 sur 25

    According to privacy guidance, when should security cameras record sound?
    Voir la réponse

    Réponse: C. Only when there is a specific need

    Sound adds a much greater privacy intrusion and should not be recorded unless there is a specific need.

  7. Question 7 sur 25

    Why is recording private conversations on CCTV a legal risk in Canada?
    Voir la réponse

    Réponse: A. Knowingly intercepting a private communication without consent is a Criminal Code offence

    Section 184 makes it an offence to knowingly intercept a private communication without consent of someone in the conversation.

  8. Question 8 sur 25

    Secretly recording a person in a place where people can reasonably be expected to be nude, such as a change room, can be which offence?
    Voir la réponse

    Réponse: D. Voyeurism under the Criminal Code

    Section 162 of the Criminal Code makes this kind of secret observation or recording voyeurism.

  9. Question 9 sur 25

    How long should routine CCTV recordings be kept?
    Voir la réponse

    Réponse: B. Only as long as needed for their purpose, as set in policy

    Privacy guidance says recordings should be kept only as long as needed for the purpose.

  10. Question 10 sur 25

    How should old recordings be destroyed?
    Voir la réponse

    Réponse: A. Securely, so no one can recover them

    Organizations must make sure destruction is secure.

  11. Question 11 sur 25

    Who should be allowed to view recorded footage?
    Voir la réponse

    Réponse: D. A limited number of authorized people

    Policies should name the people allowed to operate the system and view recordings.

  12. Question 12 sur 25

    A person asks for footage of themselves. Other people are also in the clip. What applies?
    Voir la réponse

    Réponse: B. They have a right to their own images, with other people masked

    People can access images of themselves, but others in the footage must be protected, for example by masking.

  13. Question 13 sur 25

    A co-worker asks you to use a camera to follow their ex-partner around the mall. What should you do?
    Voir la réponse

    Réponse: B. Refuse, because cameras are only for the security purpose

    Personal information collected by surveillance may be used only for its stated purpose.

  14. Question 14 sur 25

    What is the best way to watch many camera views?
    Voir la réponse

    Réponse: B. Scan them in a planned pattern and give priority to high-risk areas

    A planned scan makes sure every view is checked and the riskiest areas get the most attention.

  15. Question 15 sur 25

    Which behaviour on camera is most worth a closer look?
    Voir la réponse

    Réponse: D. A person walking along a row of parked cars and trying door handles

    Watch for behaviour that does not fit, like testing locks or hiding items.

  16. Question 16 sur 25

    What should decide who you watch more closely on camera?
    Voir la réponse

    Réponse: B. What the person is doing, not how they look

    Judging people by appearance is unfair and misses real threats. Focus on behaviour.

  17. Question 17 sur 25

    Your attention starts to drift after hours of monitoring. What should you do?
    Voir la réponse

    Réponse: C. Take your scheduled break or change tasks, as your site allows

    Attention falls over long periods. Breaks and task changes help you stay alert.

  18. Question 18 sur 25

    You see a theft in progress on camera. What should you do?
    Voir la réponse

    Réponse: C. Keep the camera on the person, send help or call police, and note the time

    The operator’s job is to keep eyes on the incident, get help moving and record what happens.

  19. Question 19 sur 25

    A guard on the ground is following a suspect you can see on camera. What is most helpful to tell them?
    Voir la réponse

    Réponse: D. The person’s description and direction of travel

    Live updates on where the person is going help the guard and police without the guard chasing blind.

  20. Question 20 sur 25

    You notice the camera system clock is 4 minutes fast. What should you do when saving footage?
    Voir la réponse

    Réponse: D. Note the time difference in your report

    Recording the difference lets others match the footage to real events.

  21. Question 21 sur 25

    Police ask for a copy of footage of a break-in. What is the right approach?
    Voir la réponse

    Réponse: A. Export the original by the approved method, follow policy and log who received it

    An unchanged export and a clear handover record protect the footage as evidence.

  22. Question 22 sur 25

    What does “chain of custody” (continuity) mean for CCTV footage?
    Voir la réponse

    Réponse: A. A record of everyone who had the footage, from saving it until court

    If no one can account for who had the copy, a court may not trust it.

  23. Question 23 sur 25

    Is it acceptable to post a funny CCTV clip from work on social media?
    Voir la réponse

    Réponse: D. No, footage holds personal information and must stay within policy

    Footage is personal information. Using it for anything outside its purpose breaks privacy rules and trust.

  24. Question 24 sur 25

    A camera goes offline during your shift. What should you do?
    Voir la réponse

    Réponse: D. Log it and report it to your supervisor or technician right away

    A dead camera is a gap in coverage. It needs to be fixed and the area may need a patrol meanwhile.

  25. Question 25 sur 25

    What should a CCTV incident log entry include?
    Voir la réponse

    Réponse: D. The time, camera number, what you saw and what action you took

    Clear log entries let others find the footage and understand what happened.

À savoir avant l’examen

  • Canada’s privacy commissioners say businesses should first ask whether a less privacy-invasive option would meet their needs before using video surveillance.
  • Signs should tell people about video surveillance before they enter the area, and include a contact for questions or access requests.
  • Cameras should not be aimed at places where people expect more privacy, such as washrooms or into windows, and sound should not be recorded unless there is a specific need.
  • Knowingly intercepting a private communication without the consent of a person in the conversation is an offence under section 184 of the Criminal Code.
  • Recordings should be kept only as long as needed for their purpose, destroyed securely and viewed only by authorized people. People have the right to see images of themselves.

Questions fréquentes

Can a business record sound on its security cameras?

Privacy guidance says sound should not be recorded unless there is a specific need. Recording private conversations without the consent of someone in them can also be a Criminal Code offence.

Can someone ask to see CCTV footage of themselves?

Yes. Privacy guidance says people have a right to access images of themselves. Other people in the footage should be masked or blurred first.

How long should CCTV footage be kept?

Only as long as it is needed for its purpose, as set in the organization’s policy. Footage linked to an incident is usually kept longer so police or insurers can use it.

Can I share a CCTV clip with friends or online?

No. Footage contains personal information. Share it only as your employer’s policy allows, such as with police for an investigation.

L’attestation est-elle accréditée ou reconnue officiellement ?

Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.

Sources

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