Bomb Threat and Suspicious Package Course 2026
This course is for security guards, concierges and front-desk staff who may receive a threat or find a suspicious item. It covers how threats arrive, what to record during a threatening call, how to spot suspicious mail and how to support an evacuation safely.
Respuesta rápida
Este curso gratuito tiene unos 15 minutos de lecciones y un test de 25 preguntas. Con un 80 % o más puedes descargar un certificado de finalización (privado, no acreditado). Contrastado con fuentes oficiales el 11 de octubre de 2026.
Qué aprenderás
- Recognize the different ways a bomb threat can arrive
- Record the key details of a threatening phone call
- Respond correctly to written, email and in-person threats
- Identify warning signs of suspicious mail and packages
- Support a safe evacuation and work with police
Obtén un 80 % o más para descargar tu certificado.
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Pregunta 1 de 25
Ver respuesta
Respuesta: C. Treat it as real until police say otherwise
Official guidance says not to judge whether a threat is a hoax; call police every time.
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Pregunta 2 de 25
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Respuesta: C. Knowingly threatening to damage property or hurt someone
Section 264.1 makes it an offence to knowingly utter or convey threats of death, bodily harm or property damage.
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Pregunta 3 de 25
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Respuesta: A. Local police
CCOHS says employers should develop their bomb threat procedure in consultation with local police.
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Pregunta 4 de 25
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Respuesta: D. Stay calm and keep the caller talking
Keeping the caller talking gives you time to gather details that police need.
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Pregunta 5 de 25
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Respuesta: B. Signal a coworker or pass a note so they can call 911
Signalling another person lets them listen in and alert police while you stay on the line.
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Pregunta 6 de 25
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Respuesta: B. The caller's exact words
The exact words help police judge the threat and may help identify the caller.
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Pregunta 7 de 25
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Respuesta: A. Where is it?
The RCMP checklist asks when it will go off, where it is, what it looks like, where the caller is, why it was placed and the caller's name.
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Pregunta 8 de 25
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Respuesta: C. Background noises such as traffic or machinery
Background sounds can help police work out where the caller was.
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Pregunta 9 de 25
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Respuesta: C. Leave it open, screenshot it and call 911 and building management
Government of Canada guidance says not to reply or delete; keep it open, screenshot it and call 911.
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Pregunta 10 de 25
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Respuesta: B. Touch it as little as possible, leave it there and call 911
Leaving the note in place and handling it as little as possible protects evidence.
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Pregunta 11 de 25
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Respuesta: B. Stay calm, note their description and words, and call 911 after they leave
Stay calm and non-aggressive, record details and the direction they went, then call 911.
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Pregunta 12 de 25
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Respuesta: B. Oil stains or powder on the wrapping
Leaks, stains or residue on wrapping are listed warning signs.
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Pregunta 13 de 25
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Respuesta: D. Mail addressed only to a job title is a warning sign
Mail addressed to a title instead of a person is a common warning sign.
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Pregunta 14 de 25
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Respuesta: A. "Do not X-ray"
Restrictive markings such as "Do not X-ray" are a listed warning sign.
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Pregunta 15 de 25
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Respuesta: B. Leave it where it is and move people away
Never touch, move, open or shake a suspicious item; clear the area instead.
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Pregunta 16 de 25
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Respuesta: D. Do not move it; leave it where it is and clear the area
CCOHS says not to put a suspected bomb in water or a confined space such as a drawer or cabinet; isolate it and evacuate.
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Pregunta 17 de 25
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Respuesta: C. From a safe distance, away from the item
Do not use two-way radios or cell phones close to a suspicious item.
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Pregunta 18 de 25
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Respuesta: D. Refuse to accept it and report it
CCOHS says you may refuse to accept a letter or package you suspect contains a bomb.
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Pregunta 19 de 25
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Respuesta: D. The area is evacuated immediately
CCOHS says to isolate the item and evacuate the area immediately.
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Pregunta 20 de 25
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Respuesta: A. Leave them open
Leaving doors and windows open gives responders access and may reduce blast damage.
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Pregunta 21 de 25
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Respuesta: D. In front of windows
After leaving, avoid windows and other areas that could be hazardous.
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Pregunta 22 de 25
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Respuesta: D. To keep the way clear for emergency crews
Sidewalks and streets must stay clear for emergency officials.
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Pregunta 23 de 25
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Respuesta: A. To the muster point to wait for instructions
Going to the muster point lets leaders account for everyone and give instructions.
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Pregunta 24 de 25
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Respuesta: A. Get under a sturdy table or desk until it is safe to move
Taking cover under something sturdy protects you until it is safe to leave.
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Pregunta 25 de 25
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Respuesta: A. Give them your notes and explain where any suspicious item is
Your notes, checklist and knowledge of the site help police respond safely.
Teclado: 1–4 para responder, Intro para la siguiente pregunta.
Qué debes saber antes del examen
- During a phone threat, stay calm, keep the caller talking and write down their exact words, voice and background noises.
- Never touch, move, open or shake a suspicious item. Leave the area and call 911.
- Do not put a suspicious package in water or in a closed space such as a desk drawer or filing cabinet.
- Do not try to decide whether a threat is a hoax. Call police; making a bomb threat is a criminal offence.
- Under the Criminal Code, knowingly threatening to cause death or bodily harm, or to burn or damage property, is an offence.
- Do not use two-way radios or cell phones close to a suspicious item.
Preguntas frecuentes
Should I hang up on a bomb threat caller?
No. Keep the caller on the line as long as you can and get as much information as possible. Signal a coworker to call 911 while you listen.
Who decides whether to evacuate after a bomb threat?
Your site's bomb threat plan names who makes that decision, usually building management working with police. If a suspected bomb is found on site, the area is evacuated right away.
What should I do with a threatening email?
Do not reply or delete it. Leave it open, take a screenshot with the subject, date and time, and call 911 and building management.
Can I use my radio during a bomb threat?
Avoid using radios or cell phones near a suspicious item. Move well away before you call or transmit.
¿El certificado está acreditado o reconocido oficialmente?
No. Es un certificado de finalización privado, solo para tus conocimientos. No está reconocido, acreditado ni aprobado por ningún gobierno, organismo de licencias, regulador ni institución educativa, y no sustituye ninguna licencia, certificación ni formación exigida por la ley.
Fuentes
- Government of Canada: Bomb threats (Get Prepared)
- CCOHS: Bomb Threat
- National Defence: Managing suspicious mail (2024)
- RCMP bomb threat telephone checklist (reproduced by the Alberta Museums Association)
- Criminal Code, section 264.1 (uttering threats)
- US Cybersecurity and Infrastructure Security Agency: Bomb Threat Checklist