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Bomb Threat and Suspicious Package Course 2026

This course is for security guards, concierges and front-desk staff who may receive a threat or find a suspicious item. It covers how threats arrive, what to record during a threatening call, how to spot suspicious mail and how to support an evacuation safely.

  • Cursus
  • Canada
  • 25 vragen
  • Gecontroleerd op 11 oktober 2026

Kort antwoord

Deze gratis cursus heeft ongeveer 15 minuten lessen en een toets van 25 vragen. Haal 80% of meer om een bewijs van deelname te downloaden (privé, niet geaccrediteerd). Gecontroleerd aan de hand van officiële bronnen op 11 oktober 2026.

Begin met de lessenBomb Threat Course: Lessons: ongeveer 15 minuten leestijd. Elke testvraag wordt in de lessen behandeld.

Wat je leert

  • Recognize the different ways a bomb threat can arrive
  • Record the key details of a threatening phone call
  • Respond correctly to written, email and in-person threats
  • Identify warning signs of suspicious mail and packages
  • Support a safe evacuation and work with police

Haal 80% of meer om je certificaat te downloaden.

  1. Vraag 1 van 25

    What is the right attitude toward every bomb threat?
    Toon antwoord

    Antwoord: C. Treat it as real until police say otherwise

    Official guidance says not to judge whether a threat is a hoax; call police every time.

  2. Vraag 2 van 25

    Under the Criminal Code, which act is an offence?
    Toon antwoord

    Antwoord: C. Knowingly threatening to damage property or hurt someone

    Section 264.1 makes it an offence to knowingly utter or convey threats of death, bodily harm or property damage.

  3. Vraag 3 van 25

    Who should a site's bomb threat plan be developed with?
    Toon antwoord

    Antwoord: A. Local police

    CCOHS says employers should develop their bomb threat procedure in consultation with local police.

  4. Vraag 4 van 25

    You answer a phone call and the caller says there is a bomb in the building. What should you do first?
    Toon antwoord

    Antwoord: D. Stay calm and keep the caller talking

    Keeping the caller talking gives you time to gather details that police need.

  5. Vraag 5 van 25

    During a threatening call, how can you get help without hanging up?
    Toon antwoord

    Antwoord: B. Signal a coworker or pass a note so they can call 911

    Signalling another person lets them listen in and alert police while you stay on the line.

  6. Vraag 6 van 25

    What is the most important thing to write down during a threatening call?
    Toon antwoord

    Antwoord: B. The caller's exact words

    The exact words help police judge the threat and may help identify the caller.

  7. Vraag 7 van 25

    Which question appears on the RCMP bomb threat phone checklist?
    Toon antwoord

    Antwoord: A. Where is it?

    The RCMP checklist asks when it will go off, where it is, what it looks like, where the caller is, why it was placed and the caller's name.

  8. Vraag 8 van 25

    Which detail about a caller is useful to note?
    Toon antwoord

    Antwoord: C. Background noises such as traffic or machinery

    Background sounds can help police work out where the caller was.

  9. Vraag 9 van 25

    A threat arrives by email. What should you do?
    Toon antwoord

    Antwoord: C. Leave it open, screenshot it and call 911 and building management

    Government of Canada guidance says not to reply or delete; keep it open, screenshot it and call 911.

  10. Vraag 10 van 25

    You find a handwritten threat note at the front desk. What should you do?
    Toon antwoord

    Antwoord: B. Touch it as little as possible, leave it there and call 911

    Leaving the note in place and handling it as little as possible protects evidence.

  11. Vraag 11 van 25

    A person makes a bomb threat to you in person. What should you do?
    Toon antwoord

    Antwoord: B. Stay calm, note their description and words, and call 911 after they leave

    Stay calm and non-aggressive, record details and the direction they went, then call 911.

  12. Vraag 12 van 25

    Which is a warning sign of suspicious mail?
    Toon antwoord

    Antwoord: B. Oil stains or powder on the wrapping

    Leaks, stains or residue on wrapping are listed warning signs.

  13. Vraag 13 van 25

    A package arrives with no name, addressed only to "Manager". Why might this be a concern?
    Toon antwoord

    Antwoord: D. Mail addressed only to a job title is a warning sign

    Mail addressed to a title instead of a person is a common warning sign.

  14. Vraag 14 van 25

    Which marking on a package may be a warning sign?
    Toon antwoord

    Antwoord: A. "Do not X-ray"

    Restrictive markings such as "Do not X-ray" are a listed warning sign.

  15. Vraag 15 van 25

    You find a suspicious package in a hallway. What should you do with it?
    Toon antwoord

    Antwoord: B. Leave it where it is and move people away

    Never touch, move, open or shake a suspicious item; clear the area instead.

  16. Vraag 16 van 25

    A coworker wants to lock a suspicious package in a filing cabinet to contain it. What is the right advice?
    Toon antwoord

    Antwoord: D. Do not move it; leave it where it is and clear the area

    CCOHS says not to put a suspected bomb in water or a confined space such as a drawer or cabinet; isolate it and evacuate.

  17. Vraag 17 van 25

    Where should you make your 911 call about a suspicious item?
    Toon antwoord

    Antwoord: C. From a safe distance, away from the item

    Do not use two-way radios or cell phones close to a suspicious item.

  18. Vraag 18 van 25

    A courier delivers a package you think may hold a bomb. What can you do?
    Toon antwoord

    Antwoord: D. Refuse to accept it and report it

    CCOHS says you may refuse to accept a letter or package you suspect contains a bomb.

  19. Vraag 19 van 25

    A suspected bomb is found on the premises. What should happen?
    Toon antwoord

    Antwoord: D. The area is evacuated immediately

    CCOHS says to isolate the item and evacuate the area immediately.

  20. Vraag 20 van 25

    If time allows, what does the Government of Canada suggest you do with doors and windows when leaving?
    Toon antwoord

    Antwoord: A. Leave them open

    Leaving doors and windows open gives responders access and may reduce blast damage.

  21. Vraag 21 van 25

    After you evacuate, where should you avoid standing?
    Toon antwoord

    Antwoord: D. In front of windows

    After leaving, avoid windows and other areas that could be hazardous.

  22. Vraag 22 van 25

    Why should evacuated people stay off the sidewalk and street in front of the building?
    Toon antwoord

    Antwoord: D. To keep the way clear for emergency crews

    Sidewalks and streets must stay clear for emergency officials.

  23. Vraag 23 van 25

    After evacuating, where should staff go?
    Toon antwoord

    Antwoord: A. To the muster point to wait for instructions

    Going to the muster point lets leaders account for everyone and give instructions.

  24. Vraag 24 van 25

    There is an explosion and things are falling around you. What should you do?
    Toon antwoord

    Antwoord: A. Get under a sturdy table or desk until it is safe to move

    Taking cover under something sturdy protects you until it is safe to leave.

  25. Vraag 25 van 25

    When police arrive after a bomb threat, what is the best way to help them?
    Toon antwoord

    Antwoord: A. Give them your notes and explain where any suspicious item is

    Your notes, checklist and knowledge of the site help police respond safely.

Wat je moet weten voor het examen

  • During a phone threat, stay calm, keep the caller talking and write down their exact words, voice and background noises.
  • Never touch, move, open or shake a suspicious item. Leave the area and call 911.
  • Do not put a suspicious package in water or in a closed space such as a desk drawer or filing cabinet.
  • Do not try to decide whether a threat is a hoax. Call police; making a bomb threat is a criminal offence.
  • Under the Criminal Code, knowingly threatening to cause death or bodily harm, or to burn or damage property, is an offence.
  • Do not use two-way radios or cell phones close to a suspicious item.

Veelgestelde vragen

Should I hang up on a bomb threat caller?

No. Keep the caller on the line as long as you can and get as much information as possible. Signal a coworker to call 911 while you listen.

Who decides whether to evacuate after a bomb threat?

Your site's bomb threat plan names who makes that decision, usually building management working with police. If a suspected bomb is found on site, the area is evacuated right away.

What should I do with a threatening email?

Do not reply or delete it. Leave it open, take a screenshot with the subject, date and time, and call 911 and building management.

Can I use my radio during a bomb threat?

Avoid using radios or cell phones near a suspicious item. Move well away before you call or transmit.

Is het certificaat geaccrediteerd of officieel erkend?

Nee. Het is een privé bewijs van deelname, alleen voor je kennis. Het is niet erkend, geaccrediteerd of goedgekeurd door een overheid, vergunningsinstantie, toezichthouder of onderwijsinstelling, en het vervangt geen wettelijk verplichte vergunning, certificering of opleiding.

Bronnen

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