Bomb Threat and Suspicious Package Course 2026

This course is for security guards, concierges and front-desk staff who may receive a threat or find a suspicious item. It covers how threats arrive, what to record during a threatening call, how to spot suspicious mail and how to support an evacuation safely.

  • Corso
  • Canada
  • 25 domande
  • Verificato: 11 ottobre 2026

In breve

Questo corso gratuito ha circa 15 minuti di lezioni e un test di 25 domande. Con l’80% o più puoi scaricare un attestato di completamento (privato, non accreditato). Verificato sulle fonti ufficiali in data 11 ottobre 2026.

Inizia dalle lezioniBomb Threat Course: Lessons: circa 15 minuti di lettura. Ogni domanda del test è trattata nelle lezioni.

Cosa imparerai

  • Recognize the different ways a bomb threat can arrive
  • Record the key details of a threatening phone call
  • Respond correctly to written, email and in-person threats
  • Identify warning signs of suspicious mail and packages
  • Support a safe evacuation and work with police

Ottieni almeno l’80% per scaricare il tuo attestato.

  1. Domanda 1 di 25

    What is the right attitude toward every bomb threat?
    Mostra la risposta

    Risposta: C. Treat it as real until police say otherwise

    Official guidance says not to judge whether a threat is a hoax; call police every time.

  2. Domanda 2 di 25

    Under the Criminal Code, which act is an offence?
    Mostra la risposta

    Risposta: C. Knowingly threatening to damage property or hurt someone

    Section 264.1 makes it an offence to knowingly utter or convey threats of death, bodily harm or property damage.

  3. Domanda 3 di 25

    Who should a site's bomb threat plan be developed with?
    Mostra la risposta

    Risposta: A. Local police

    CCOHS says employers should develop their bomb threat procedure in consultation with local police.

  4. Domanda 4 di 25

    You answer a phone call and the caller says there is a bomb in the building. What should you do first?
    Mostra la risposta

    Risposta: D. Stay calm and keep the caller talking

    Keeping the caller talking gives you time to gather details that police need.

  5. Domanda 5 di 25

    During a threatening call, how can you get help without hanging up?
    Mostra la risposta

    Risposta: B. Signal a coworker or pass a note so they can call 911

    Signalling another person lets them listen in and alert police while you stay on the line.

  6. Domanda 6 di 25

    What is the most important thing to write down during a threatening call?
    Mostra la risposta

    Risposta: B. The caller's exact words

    The exact words help police judge the threat and may help identify the caller.

  7. Domanda 7 di 25

    Which question appears on the RCMP bomb threat phone checklist?
    Mostra la risposta

    Risposta: A. Where is it?

    The RCMP checklist asks when it will go off, where it is, what it looks like, where the caller is, why it was placed and the caller's name.

  8. Domanda 8 di 25

    Which detail about a caller is useful to note?
    Mostra la risposta

    Risposta: C. Background noises such as traffic or machinery

    Background sounds can help police work out where the caller was.

  9. Domanda 9 di 25

    A threat arrives by email. What should you do?
    Mostra la risposta

    Risposta: C. Leave it open, screenshot it and call 911 and building management

    Government of Canada guidance says not to reply or delete; keep it open, screenshot it and call 911.

  10. Domanda 10 di 25

    You find a handwritten threat note at the front desk. What should you do?
    Mostra la risposta

    Risposta: B. Touch it as little as possible, leave it there and call 911

    Leaving the note in place and handling it as little as possible protects evidence.

  11. Domanda 11 di 25

    A person makes a bomb threat to you in person. What should you do?
    Mostra la risposta

    Risposta: B. Stay calm, note their description and words, and call 911 after they leave

    Stay calm and non-aggressive, record details and the direction they went, then call 911.

  12. Domanda 12 di 25

    Which is a warning sign of suspicious mail?
    Mostra la risposta

    Risposta: B. Oil stains or powder on the wrapping

    Leaks, stains or residue on wrapping are listed warning signs.

  13. Domanda 13 di 25

    A package arrives with no name, addressed only to "Manager". Why might this be a concern?
    Mostra la risposta

    Risposta: D. Mail addressed only to a job title is a warning sign

    Mail addressed to a title instead of a person is a common warning sign.

  14. Domanda 14 di 25

    Which marking on a package may be a warning sign?
    Mostra la risposta

    Risposta: A. "Do not X-ray"

    Restrictive markings such as "Do not X-ray" are a listed warning sign.

  15. Domanda 15 di 25

    You find a suspicious package in a hallway. What should you do with it?
    Mostra la risposta

    Risposta: B. Leave it where it is and move people away

    Never touch, move, open or shake a suspicious item; clear the area instead.

  16. Domanda 16 di 25

    A coworker wants to lock a suspicious package in a filing cabinet to contain it. What is the right advice?
    Mostra la risposta

    Risposta: D. Do not move it; leave it where it is and clear the area

    CCOHS says not to put a suspected bomb in water or a confined space such as a drawer or cabinet; isolate it and evacuate.

  17. Domanda 17 di 25

    Where should you make your 911 call about a suspicious item?
    Mostra la risposta

    Risposta: C. From a safe distance, away from the item

    Do not use two-way radios or cell phones close to a suspicious item.

  18. Domanda 18 di 25

    A courier delivers a package you think may hold a bomb. What can you do?
    Mostra la risposta

    Risposta: D. Refuse to accept it and report it

    CCOHS says you may refuse to accept a letter or package you suspect contains a bomb.

  19. Domanda 19 di 25

    A suspected bomb is found on the premises. What should happen?
    Mostra la risposta

    Risposta: D. The area is evacuated immediately

    CCOHS says to isolate the item and evacuate the area immediately.

  20. Domanda 20 di 25

    If time allows, what does the Government of Canada suggest you do with doors and windows when leaving?
    Mostra la risposta

    Risposta: A. Leave them open

    Leaving doors and windows open gives responders access and may reduce blast damage.

  21. Domanda 21 di 25

    After you evacuate, where should you avoid standing?
    Mostra la risposta

    Risposta: D. In front of windows

    After leaving, avoid windows and other areas that could be hazardous.

  22. Domanda 22 di 25

    Why should evacuated people stay off the sidewalk and street in front of the building?
    Mostra la risposta

    Risposta: D. To keep the way clear for emergency crews

    Sidewalks and streets must stay clear for emergency officials.

  23. Domanda 23 di 25

    After evacuating, where should staff go?
    Mostra la risposta

    Risposta: A. To the muster point to wait for instructions

    Going to the muster point lets leaders account for everyone and give instructions.

  24. Domanda 24 di 25

    There is an explosion and things are falling around you. What should you do?
    Mostra la risposta

    Risposta: A. Get under a sturdy table or desk until it is safe to move

    Taking cover under something sturdy protects you until it is safe to leave.

  25. Domanda 25 di 25

    When police arrive after a bomb threat, what is the best way to help them?
    Mostra la risposta

    Risposta: A. Give them your notes and explain where any suspicious item is

    Your notes, checklist and knowledge of the site help police respond safely.

Cosa sapere prima del test

  • During a phone threat, stay calm, keep the caller talking and write down their exact words, voice and background noises.
  • Never touch, move, open or shake a suspicious item. Leave the area and call 911.
  • Do not put a suspicious package in water or in a closed space such as a desk drawer or filing cabinet.
  • Do not try to decide whether a threat is a hoax. Call police; making a bomb threat is a criminal offence.
  • Under the Criminal Code, knowingly threatening to cause death or bodily harm, or to burn or damage property, is an offence.
  • Do not use two-way radios or cell phones close to a suspicious item.

Domande frequenti

Should I hang up on a bomb threat caller?

No. Keep the caller on the line as long as you can and get as much information as possible. Signal a coworker to call 911 while you listen.

Who decides whether to evacuate after a bomb threat?

Your site's bomb threat plan names who makes that decision, usually building management working with police. If a suspected bomb is found on site, the area is evacuated right away.

What should I do with a threatening email?

Do not reply or delete it. Leave it open, take a screenshot with the subject, date and time, and call 911 and building management.

Can I use my radio during a bomb threat?

Avoid using radios or cell phones near a suspicious item. Move well away before you call or transmit.

L’attestato è accreditato o riconosciuto ufficialmente?

No. È un attestato di completamento privato, solo per le tue conoscenze. Non è riconosciuto, accreditato né approvato da alcun governo, ente di rilascio delle licenze, autorità di regolamentazione o istituto di istruzione e non sostituisce alcuna licenza, certificazione o formazione richiesta dalla legge.

Fonti

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