Bomb Threat and Suspicious Package Course 2026

This course is for security guards, concierges and front-desk staff who may receive a threat or find a suspicious item. It covers how threats arrive, what to record during a threatening call, how to spot suspicious mail and how to support an evacuation safely.

  • Curso
  • Canadá
  • 25 perguntas
  • Verificado em 11 de outubro de 2026

Resposta rápida

Este curso gratuito tem cerca de 15 minutos de lições e um teste de 25 perguntas. Com 80% ou mais pode descarregar um certificado de conclusão (privado, não acreditado). Verificado com fontes oficiais em 11 de outubro de 2026.

Comece pelas liçõesBomb Threat Course: Lessons: cerca de 15 minutos de leitura. Todas as perguntas do teste são abordadas nas lições.

O que vai aprender

  • Recognize the different ways a bomb threat can arrive
  • Record the key details of a threatening phone call
  • Respond correctly to written, email and in-person threats
  • Identify warning signs of suspicious mail and packages
  • Support a safe evacuation and work with police

Obtenha 80% ou mais para descarregar o seu certificado.

  1. Pergunta 1 de 25

    What is the right attitude toward every bomb threat?
    Mostrar resposta

    Resposta: C. Treat it as real until police say otherwise

    Official guidance says not to judge whether a threat is a hoax; call police every time.

  2. Pergunta 2 de 25

    Under the Criminal Code, which act is an offence?
    Mostrar resposta

    Resposta: C. Knowingly threatening to damage property or hurt someone

    Section 264.1 makes it an offence to knowingly utter or convey threats of death, bodily harm or property damage.

  3. Pergunta 3 de 25

    Who should a site's bomb threat plan be developed with?
    Mostrar resposta

    Resposta: A. Local police

    CCOHS says employers should develop their bomb threat procedure in consultation with local police.

  4. Pergunta 4 de 25

    You answer a phone call and the caller says there is a bomb in the building. What should you do first?
    Mostrar resposta

    Resposta: D. Stay calm and keep the caller talking

    Keeping the caller talking gives you time to gather details that police need.

  5. Pergunta 5 de 25

    During a threatening call, how can you get help without hanging up?
    Mostrar resposta

    Resposta: B. Signal a coworker or pass a note so they can call 911

    Signalling another person lets them listen in and alert police while you stay on the line.

  6. Pergunta 6 de 25

    What is the most important thing to write down during a threatening call?
    Mostrar resposta

    Resposta: B. The caller's exact words

    The exact words help police judge the threat and may help identify the caller.

  7. Pergunta 7 de 25

    Which question appears on the RCMP bomb threat phone checklist?
    Mostrar resposta

    Resposta: A. Where is it?

    The RCMP checklist asks when it will go off, where it is, what it looks like, where the caller is, why it was placed and the caller's name.

  8. Pergunta 8 de 25

    Which detail about a caller is useful to note?
    Mostrar resposta

    Resposta: C. Background noises such as traffic or machinery

    Background sounds can help police work out where the caller was.

  9. Pergunta 9 de 25

    A threat arrives by email. What should you do?
    Mostrar resposta

    Resposta: C. Leave it open, screenshot it and call 911 and building management

    Government of Canada guidance says not to reply or delete; keep it open, screenshot it and call 911.

  10. Pergunta 10 de 25

    You find a handwritten threat note at the front desk. What should you do?
    Mostrar resposta

    Resposta: B. Touch it as little as possible, leave it there and call 911

    Leaving the note in place and handling it as little as possible protects evidence.

  11. Pergunta 11 de 25

    A person makes a bomb threat to you in person. What should you do?
    Mostrar resposta

    Resposta: B. Stay calm, note their description and words, and call 911 after they leave

    Stay calm and non-aggressive, record details and the direction they went, then call 911.

  12. Pergunta 12 de 25

    Which is a warning sign of suspicious mail?
    Mostrar resposta

    Resposta: B. Oil stains or powder on the wrapping

    Leaks, stains or residue on wrapping are listed warning signs.

  13. Pergunta 13 de 25

    A package arrives with no name, addressed only to "Manager". Why might this be a concern?
    Mostrar resposta

    Resposta: D. Mail addressed only to a job title is a warning sign

    Mail addressed to a title instead of a person is a common warning sign.

  14. Pergunta 14 de 25

    Which marking on a package may be a warning sign?
    Mostrar resposta

    Resposta: A. "Do not X-ray"

    Restrictive markings such as "Do not X-ray" are a listed warning sign.

  15. Pergunta 15 de 25

    You find a suspicious package in a hallway. What should you do with it?
    Mostrar resposta

    Resposta: B. Leave it where it is and move people away

    Never touch, move, open or shake a suspicious item; clear the area instead.

  16. Pergunta 16 de 25

    A coworker wants to lock a suspicious package in a filing cabinet to contain it. What is the right advice?
    Mostrar resposta

    Resposta: D. Do not move it; leave it where it is and clear the area

    CCOHS says not to put a suspected bomb in water or a confined space such as a drawer or cabinet; isolate it and evacuate.

  17. Pergunta 17 de 25

    Where should you make your 911 call about a suspicious item?
    Mostrar resposta

    Resposta: C. From a safe distance, away from the item

    Do not use two-way radios or cell phones close to a suspicious item.

  18. Pergunta 18 de 25

    A courier delivers a package you think may hold a bomb. What can you do?
    Mostrar resposta

    Resposta: D. Refuse to accept it and report it

    CCOHS says you may refuse to accept a letter or package you suspect contains a bomb.

  19. Pergunta 19 de 25

    A suspected bomb is found on the premises. What should happen?
    Mostrar resposta

    Resposta: D. The area is evacuated immediately

    CCOHS says to isolate the item and evacuate the area immediately.

  20. Pergunta 20 de 25

    If time allows, what does the Government of Canada suggest you do with doors and windows when leaving?
    Mostrar resposta

    Resposta: A. Leave them open

    Leaving doors and windows open gives responders access and may reduce blast damage.

  21. Pergunta 21 de 25

    After you evacuate, where should you avoid standing?
    Mostrar resposta

    Resposta: D. In front of windows

    After leaving, avoid windows and other areas that could be hazardous.

  22. Pergunta 22 de 25

    Why should evacuated people stay off the sidewalk and street in front of the building?
    Mostrar resposta

    Resposta: D. To keep the way clear for emergency crews

    Sidewalks and streets must stay clear for emergency officials.

  23. Pergunta 23 de 25

    After evacuating, where should staff go?
    Mostrar resposta

    Resposta: A. To the muster point to wait for instructions

    Going to the muster point lets leaders account for everyone and give instructions.

  24. Pergunta 24 de 25

    There is an explosion and things are falling around you. What should you do?
    Mostrar resposta

    Resposta: A. Get under a sturdy table or desk until it is safe to move

    Taking cover under something sturdy protects you until it is safe to leave.

  25. Pergunta 25 de 25

    When police arrive after a bomb threat, what is the best way to help them?
    Mostrar resposta

    Resposta: A. Give them your notes and explain where any suspicious item is

    Your notes, checklist and knowledge of the site help police respond safely.

O que saber antes do exame

  • During a phone threat, stay calm, keep the caller talking and write down their exact words, voice and background noises.
  • Never touch, move, open or shake a suspicious item. Leave the area and call 911.
  • Do not put a suspicious package in water or in a closed space such as a desk drawer or filing cabinet.
  • Do not try to decide whether a threat is a hoax. Call police; making a bomb threat is a criminal offence.
  • Under the Criminal Code, knowingly threatening to cause death or bodily harm, or to burn or damage property, is an offence.
  • Do not use two-way radios or cell phones close to a suspicious item.

Perguntas frequentes

Should I hang up on a bomb threat caller?

No. Keep the caller on the line as long as you can and get as much information as possible. Signal a coworker to call 911 while you listen.

Who decides whether to evacuate after a bomb threat?

Your site's bomb threat plan names who makes that decision, usually building management working with police. If a suspected bomb is found on site, the area is evacuated right away.

What should I do with a threatening email?

Do not reply or delete it. Leave it open, take a screenshot with the subject, date and time, and call 911 and building management.

Can I use my radio during a bomb threat?

Avoid using radios or cell phones near a suspicious item. Move well away before you call or transmit.

O certificado é acreditado ou reconhecido oficialmente?

Não. É um certificado de conclusão privado, apenas para o seu conhecimento. Não é reconhecido, acreditado nem aprovado por nenhum governo, entidade licenciadora, regulador ou instituição de ensino e não substitui qualquer licença, certificação ou formação exigida por lei.

Fontes

Testes relacionados