Bomb Threat and Suspicious Package Course 2026
This course is for security guards, concierges and front-desk staff who may receive a threat or find a suspicious item. It covers how threats arrive, what to record during a threatening call, how to spot suspicious mail and how to support an evacuation safely.
Resposta rápida
Este curso gratuito tem cerca de 15 minutos de lições e um teste de 25 perguntas. Com 80% ou mais pode descarregar um certificado de conclusão (privado, não acreditado). Verificado com fontes oficiais em 11 de outubro de 2026.
O que vai aprender
- Recognize the different ways a bomb threat can arrive
- Record the key details of a threatening phone call
- Respond correctly to written, email and in-person threats
- Identify warning signs of suspicious mail and packages
- Support a safe evacuation and work with police
Obtenha 80% ou mais para descarregar o seu certificado.
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Pergunta 1 de 25
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Resposta: C. Treat it as real until police say otherwise
Official guidance says not to judge whether a threat is a hoax; call police every time.
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Pergunta 2 de 25
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Resposta: C. Knowingly threatening to damage property or hurt someone
Section 264.1 makes it an offence to knowingly utter or convey threats of death, bodily harm or property damage.
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Pergunta 3 de 25
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Resposta: A. Local police
CCOHS says employers should develop their bomb threat procedure in consultation with local police.
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Pergunta 4 de 25
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Resposta: D. Stay calm and keep the caller talking
Keeping the caller talking gives you time to gather details that police need.
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Pergunta 5 de 25
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Resposta: B. Signal a coworker or pass a note so they can call 911
Signalling another person lets them listen in and alert police while you stay on the line.
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Pergunta 6 de 25
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Resposta: B. The caller's exact words
The exact words help police judge the threat and may help identify the caller.
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Pergunta 7 de 25
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Resposta: A. Where is it?
The RCMP checklist asks when it will go off, where it is, what it looks like, where the caller is, why it was placed and the caller's name.
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Pergunta 8 de 25
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Resposta: C. Background noises such as traffic or machinery
Background sounds can help police work out where the caller was.
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Pergunta 9 de 25
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Resposta: C. Leave it open, screenshot it and call 911 and building management
Government of Canada guidance says not to reply or delete; keep it open, screenshot it and call 911.
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Pergunta 10 de 25
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Resposta: B. Touch it as little as possible, leave it there and call 911
Leaving the note in place and handling it as little as possible protects evidence.
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Pergunta 11 de 25
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Resposta: B. Stay calm, note their description and words, and call 911 after they leave
Stay calm and non-aggressive, record details and the direction they went, then call 911.
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Pergunta 12 de 25
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Resposta: B. Oil stains or powder on the wrapping
Leaks, stains or residue on wrapping are listed warning signs.
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Pergunta 13 de 25
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Resposta: D. Mail addressed only to a job title is a warning sign
Mail addressed to a title instead of a person is a common warning sign.
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Pergunta 14 de 25
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Resposta: A. "Do not X-ray"
Restrictive markings such as "Do not X-ray" are a listed warning sign.
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Pergunta 15 de 25
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Resposta: B. Leave it where it is and move people away
Never touch, move, open or shake a suspicious item; clear the area instead.
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Pergunta 16 de 25
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Resposta: D. Do not move it; leave it where it is and clear the area
CCOHS says not to put a suspected bomb in water or a confined space such as a drawer or cabinet; isolate it and evacuate.
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Resposta: C. From a safe distance, away from the item
Do not use two-way radios or cell phones close to a suspicious item.
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Pergunta 18 de 25
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Resposta: D. Refuse to accept it and report it
CCOHS says you may refuse to accept a letter or package you suspect contains a bomb.
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Pergunta 19 de 25
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Resposta: D. The area is evacuated immediately
CCOHS says to isolate the item and evacuate the area immediately.
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Pergunta 20 de 25
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Resposta: A. Leave them open
Leaving doors and windows open gives responders access and may reduce blast damage.
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Pergunta 21 de 25
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Resposta: D. In front of windows
After leaving, avoid windows and other areas that could be hazardous.
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Pergunta 22 de 25
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Resposta: D. To keep the way clear for emergency crews
Sidewalks and streets must stay clear for emergency officials.
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Pergunta 23 de 25
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Resposta: A. To the muster point to wait for instructions
Going to the muster point lets leaders account for everyone and give instructions.
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Pergunta 24 de 25
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Resposta: A. Get under a sturdy table or desk until it is safe to move
Taking cover under something sturdy protects you until it is safe to leave.
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Pergunta 25 de 25
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Resposta: A. Give them your notes and explain where any suspicious item is
Your notes, checklist and knowledge of the site help police respond safely.
Teclado: 1–4 para responder, Enter para a pergunta seguinte.
O que saber antes do exame
- During a phone threat, stay calm, keep the caller talking and write down their exact words, voice and background noises.
- Never touch, move, open or shake a suspicious item. Leave the area and call 911.
- Do not put a suspicious package in water or in a closed space such as a desk drawer or filing cabinet.
- Do not try to decide whether a threat is a hoax. Call police; making a bomb threat is a criminal offence.
- Under the Criminal Code, knowingly threatening to cause death or bodily harm, or to burn or damage property, is an offence.
- Do not use two-way radios or cell phones close to a suspicious item.
Perguntas frequentes
Should I hang up on a bomb threat caller?
No. Keep the caller on the line as long as you can and get as much information as possible. Signal a coworker to call 911 while you listen.
Who decides whether to evacuate after a bomb threat?
Your site's bomb threat plan names who makes that decision, usually building management working with police. If a suspected bomb is found on site, the area is evacuated right away.
What should I do with a threatening email?
Do not reply or delete it. Leave it open, take a screenshot with the subject, date and time, and call 911 and building management.
Can I use my radio during a bomb threat?
Avoid using radios or cell phones near a suspicious item. Move well away before you call or transmit.
O certificado é acreditado ou reconhecido oficialmente?
Não. É um certificado de conclusão privado, apenas para o seu conhecimento. Não é reconhecido, acreditado nem aprovado por nenhum governo, entidade licenciadora, regulador ou instituição de ensino e não substitui qualquer licença, certificação ou formação exigida por lei.
Fontes
- Government of Canada: Bomb threats (Get Prepared)
- CCOHS: Bomb Threat
- National Defence: Managing suspicious mail (2024)
- RCMP bomb threat telephone checklist (reproduced by the Alberta Museums Association)
- Criminal Code, section 264.1 (uttering threats)
- US Cybersecurity and Infrastructure Security Agency: Bomb Threat Checklist