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Report Writing and Notebooks Course 2026

This course is for security guards who keep a notebook and write incident reports. It covers notebook rules, the 24-hour clock, the 5 Ws, writing facts instead of opinions, taking statements and keeping reports confidential.

  • Kurs
  • Kanada
  • Pytania: 25
  • Sprawdzono 11 października 2026

W skrócie

Ten bezpłatny kurs obejmuje około 15 minut lekcji i test z 25 pytaniami. Uzyskaj co najmniej 80%, aby pobrać zaświadczenie o ukończeniu (prywatne, nieakredytowane). Sprawdzono z oficjalnymi źródłami 11 października 2026.

Zacznij od lekcjiReport Writing and Notebooks Course: Lessons: ok. 15 min czytania. Każde pytanie testowe jest omówione w lekcjach.

Czego się nauczysz

  • Keep a notebook that will stand up to review
  • Record times correctly in the 24-hour clock
  • Write a clear incident report using who, what, when, where, why and how
  • Separate facts from opinions in your writing
  • Take a simple witness statement
  • Store and share reports only with authorized people

Uzyskaj co najmniej 80%, aby pobrać certyfikat.

  1. Pytanie 1 z 25

    Why should you write notes as soon as possible after an event?
    Pokaż odpowiedź

    Odpowiedź: D. Memory fades quickly, so early notes are more accurate

    Details such as times, words and descriptions are lost fast. Notes made right away are the most reliable.

  2. Pytanie 2 z 25

    What kind of notebook is best for security work?
    Pokaż odpowiedź

    Odpowiedź: D. A bound notebook with numbered pages

    Bound, numbered pages show that nothing has been removed or added later.

  3. Pytanie 3 z 25

    You make a mistake in your notebook. What should you do?
    Pokaż odpowiedź

    Odpowiedź: D. Draw a single line through it, initial it and write the correct information

    A single line keeps the original readable, which shows you are not hiding anything.

  4. Pytanie 4 z 25

    May you tear a page out of your security notebook?
    Pokaż odpowiedź

    Odpowiedź: B. No, never

    A missing page makes the whole notebook look unreliable, even if you had an innocent reason.

  5. Pytanie 5 z 25

    What should you do with unused space at the end of an entry?
    Pokaż odpowiedź

    Odpowiedź: B. Draw a line through it so nothing can be added later

    Closing off unused space shows that the entry was complete when you wrote it.

  6. Pytanie 6 z 25

    What should you write with in your notebook?
    Pokaż odpowiedź

    Odpowiedź: D. A pen with permanent ink

    Permanent ink cannot be changed without leaving a mark.

  7. Pytanie 7 z 25

    A person shouts a threat at you. How should you record it?
    Pokaż odpowiedź

    Odpowiedź: B. Write their exact words in quotation marks

    Exact words are strong evidence. Your summary or opinion is not.

  8. Pytanie 8 z 25

    An incident happens at 7:20 p.m. How do you write the time?
    Pokaż odpowiedź

    Odpowiedź: B. 19:20

    For times after noon, add 12 to the hour: 7 + 12 = 19.

  9. Pytanie 9 z 25

    Your notebook shows an entry at 00:45. What time is that?
    Pokaż odpowiedź

    Odpowiedź: B. 12:45 a.m. (just after midnight)

    In the 24-hour clock, the hour after midnight is written 00.

  10. Pytanie 10 z 25

    Ontario’s guard training syllabus lists basic report elements. Which is one of them?
    Pokaż odpowiedź

    Odpowiedź: A. The time the report was completed

    The syllabus lists date, time, location, actions or behaviours, description of individuals, observations and time of completion.

  11. Pytanie 11 z 25

    Which set of questions should a good incident report answer?
    Pokaż odpowiedź

    Odpowiedź: B. Who, what, when, where, why and how

    The 5 Ws and how make sure a reader gets the whole picture.

  12. Pytanie 12 z 25

    Which line from a report states a fact rather than an opinion?
    Pokaż odpowiedź

    Odpowiedź: B. The man smelled of alcohol and was unsteady on his feet

    Describe what you saw, heard and smelled. Let the reader draw conclusions from the facts.

  13. Pytanie 13 z 25

    What should you write in the “why” part of a report?
    Pokaż odpowiedź

    Odpowiedź: D. The cause only if the facts show it, never a guess

    Guessing a motive can be unfair and can damage your report. Stick to what the facts show.

  14. Pytanie 14 z 25

    Which is a type of report named in Ontario’s guard training syllabus?
    Pokaż odpowiedź

    Odpowiedź: A. A use of force report

    The syllabus names incident reports, use of force reports and witness statements.

  15. Pytanie 15 z 25

    What is a witness statement?
    Pokaż odpowiedź

    Odpowiedź: C. A person’s own account of what they saw, in their own words

    A statement records the witness’s account, not yours. The witness reads and signs it.

  16. Pytanie 16 z 25

    When taking a witness statement, what is good practice?
    Pokaż odpowiedź

    Odpowiedź: C. Let the witness tell it in their own words, then have them read and sign it

    Witnesses who hear each other can mix up what they saw. Keep each account separate and in the person’s own words.

  17. Pytanie 17 z 25

    In what order should you write the events in a report?
    Pokaż odpowiedź

    Odpowiedź: C. In time order, from first to last

    Time order makes the report easy to follow and matches your notebook.

  18. Pytanie 18 z 25

    Why should you avoid site codes and slang in a report?
    Pokaż odpowiedź

    Odpowiedź: C. Readers who were not there may not understand them

    Police, lawyers and insurers may read your report. Plain words mean the same thing to everyone.

  19. Pytanie 19 z 25

    Why must your report be accurate and complete?
    Pokaż odpowiedź

    Odpowiedź: A. It may be used for audits or as evidence in court

    Ontario’s syllabus notes that reports may be needed for audits or as evidence in court.

  20. Pytanie 20 z 25

    What is the safest way to send a confidential incident report?
    Pokaż odpowiedź

    Odpowiedź: C. Through your employer’s approved system, only to authorized people

    Ontario’s syllabus warns about problems with emailing confidential reports. Reports often contain personal information.

  21. Pytanie 21 z 25

    Which part ends every notebook entry?
    Pokaż odpowiedź

    Odpowiedź: D. Your signature

    Signing shows the entry is yours and is finished.

  22. Pytanie 22 z 25

    You forgot to record something earlier in the shift. What should you do?
    Pokaż odpowiedź

    Odpowiedź: B. Add it as a late entry with the current time and say it is late

    A clearly marked late entry is honest. Squeezing notes between lines looks like tampering.

  23. Pytanie 23 z 25

    What should you do before handing in a report?
    Pokaż odpowiedź

    Odpowiedź: B. Read it again and check that it matches your notes

    A final check catches errors and keeps your report consistent with your notebook.

  24. Pytanie 24 z 25

    Which description of a person is most useful in a report?
    Pokaż odpowiedź

    Odpowiedź: D. About 180 cm tall, thin, short black hair, red jacket, blue jeans, white running shoes

    Specific, factual details help others find and identify the person.

  25. Pytanie 25 z 25

    Who should you picture as the reader of your report?
    Pokaż odpowiedź

    Odpowiedź: B. Someone who was not there and knows nothing about the event

    If a stranger can understand the report without asking questions, it is clear enough.

Co warto wiedzieć przed egzaminem

  • Ontario’s guard training syllabus lists the basic report elements as date, time, location, actions or behaviours, description of individuals, observations and time of completion.
  • The same syllabus says reports should contain factual information only and include who, what, where, when, why and how.
  • Ontario’s syllabus names incident reports, use of force reports and witness statements as types of reports, and notes that reports may be needed for audits or as evidence in court.
  • In court, a witness may be allowed by the judge to refresh their memory from notes made close to the time of the event.

Najczęściej zadawane pytania

Can I use my notebook in court?

Often, yes. A judge may let you refresh your memory from notes you made close to the event. That is why notes must be complete, neat and made as soon as possible.

What if I make a mistake in my notebook?

Draw a single line through it so it can still be read, write your initials, and write the correct information. Never erase, use correction fluid or tear out a page.

Should I put my opinion in an incident report?

No. Write what you saw, heard and did. Instead of “he was drunk”, describe the signs: the smell of alcohol, slurred speech, trouble standing.

What is the difference between a statement and a report?

A report is your own account as the guard. A statement is another person’s account of what they saw, in their own words, which they read and sign.

Czy zaświadczenie jest akredytowane lub oficjalnie uznawane?

Nie. To prywatne zaświadczenie o ukończeniu, wyłącznie dla Twojej wiedzy. Nie jest uznawane, akredytowane ani zatwierdzone przez żaden rząd, organ licencyjny, regulatora ani instytucję edukacyjną i nie zastępuje żadnej licencji, certyfikacji ani szkolenia wymaganych przez prawo.

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