English for the Canadian Workplace Course 2026
This course is for newcomers who want to use English with confidence at work in Canada. Six lessons cover workplace culture and small talk, safety instructions, polite requests, meetings and phone calls, emails, and schedules and pay stubs. Many questions have workplace conversations that your device reads aloud. Each lesson has an untimed topic quiz, and a timed final assessment unlocks a certificate of completion when you score 80% or more.
Mabilis na sagot
Ang libreng kursong ito ay may mga 240 minutong aralin, 6 quiz sa paksa na walang limitasyon sa oras (99 tanong lahat) at isang final assessment na may oras na may 35 tanong na pinili nang random. Kumuha ng 80% o higit pa sa final assessment para ma-download ang sertipiko ng pagkumpleto (pribado, hindi accredited). Sinuri laban sa mga opisyal na sanggunian noong Oktubre 13, 2026.
Ang matututunan mo
- Greet coworkers, make small talk and end it politely
- Follow spoken and written safety instructions and report a hazard clearly
- Make polite requests and ask for clarification by repeating key details
- Take part in meetings, answer the phone and take a clear message
- Write short, clear and polite work emails and texts
- Use inclusive language and understand common Canadian workplace habits
- Read a shift schedule and check the gross pay, deductions and net pay on a pay stub
Kumuha ng 80% o higit pa para ma-download ang iyong sertipiko.
Ang iyong study plan
Basahin ang bawat aralin, sagutan ang quiz nito (walang limitasyon sa oras, may paliwanag), saka ang final assessment na may oras. Bagong halo ng mga tanong ang pinipili sa bawat pagkakataon. Naka-save ang iyong progreso sa browser na ito.
- Basahin ang mga aralin6 aralin, mga 240 min
- Quiz sa paksa 1: Canadian workplace culture and small talk16 tanong
- Quiz sa paksa 2: Instructions and safety language16 tanong
- Quiz sa paksa 3: Polite requests and asking for clarification16 tanong
- Quiz sa paksa 4: Meetings and phone calls16 tanong
- Quiz sa paksa 5: Emails, messages and notices16 tanong
- Quiz sa paksa 6: Schedules and pay stubs19 tanong
- Final exam35 tanong, 35 min · Kumuha ng 80% o higit pa
Quiz sa paksa 1: Canadian workplace culture and small talk
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Tanong 1 ng 16
Ipakita ang sagot
Sagot: C. A few minutes early, so you are ready at 8:00
Punctuality matters in Canadian workplaces. Arriving a few minutes early means you can start work on time.
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Tanong 2 ng 16
Ipakita ang sagot
Sagot: D. Greet them, for example "Good morning!"
Greet coworkers the first time you see them each day. You do not need to greet them again every time you pass.
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Tanong 3 ng 16
Ipakita ang sagot
Sagot: C. Good, thanks. How about you?
"How are you?" is usually a greeting, not a real question about your health. A short, friendly answer and a question back is normal.
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Tanong 4 ng 16
Ipakita ang sagot
Sagot: A. Plans for the long weekend
Weekend plans, weather, food and local events are safe topics. Pay, religion and politics are personal and best avoided.
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Tanong 5 ng 16
Ipakita ang sagot
Sagot: C. What name he likes to be called
Sofia asks, "What should I call you?" Asking what name someone prefers is polite. Marco tells her about shipping without being asked.
Transcript
Sofia: Hi, you must be new here. I'm Sofia. I work in receiving.
Marco: Hi Sofia, I'm Marco. Today's my first day in shipping.
Sofia: Welcome! What should I call you? Marco, or something shorter?
Marco: Marco is fine. Nice to meet you. -
Tanong 6 ng 16
Ipakita ang sagot
Sagot: D. Dr. Lopez
In Canada, a title is used with the last name only, so "Dr. Lopez" is correct. Many workplaces simply use first names.
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Tanong 7 ng 16
Ipakita ang sagot
Sagot: D. Say sorry and ask them to remind you
Forgetting a name is common. Apologize and ask: "Sorry, can you remind me of your name?"
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Tanong 8 ng 16
Ipakita ang sagot
Sagot: C. Anyway, I'd better get back to work. Talk later!
"I'd better get back to work" ends the chat in a friendly way. The other choices sound rude.
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Tanong 9 ng 16
Ipakita ang sagot
Sagot: D. Hi everyone
The Language Portal of Canada suggests "Everyone" instead of "Guys" so that no one is left out.
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Tanong 10 ng 16
Ipakita ang sagot
Sagot: D. Police officer
Gender-inclusive titles such as police officer, chair and server work for everyone.
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Tanong 11 ng 16
Ipakita ang sagot
Sagot: C. they ... their
When you do not know a person's gender, use singular "they" and "their".
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Tanong 12 ng 16
Ipakita ang sagot
Sagot: B. The office does not allow strong scents
Priya explains that the office is scent-free because some people get headaches from perfume or cologne. Many Canadian workplaces have this rule.
Transcript
Priya: Morning, Tom. Can I mention something? Our office is scent-free.
Tom: Oh, really? I didn't know that.
Priya: Yes, a few people get headaches from strong perfume or cologne. It's in the handbook.
Tom: Thanks for telling me. I won't wear cologne from now on. -
Tanong 13 ng 16
Ipakita ang sagot
Sagot: A. Say you are new to it and ask for a quick demo
Asking questions is a normal way to learn how things are done at work. Being honest about what you know also keeps you safe.
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Tanong 14 ng 16
Ipakita ang sagot
Sagot: B. Talk to them calmly and directly about it
Settlement advice is to address it calmly, kindly and directly when it happens a second time. If the problem continues, talk to your supervisor or HR.
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Tanong 15 ng 16
Ipakita ang sagot
Sagot: A. Text Karen before 6:30 am
The message says to text Karen before 6:30 am if you are sick or running late. Always tell your supervisor before your shift starts.
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Tanong 16 ng 16
Ipakita ang sagot
Sagot: D. Karen
Karen writes, "We use first names here, including me." In Canada, a title such as Ms. goes with the last name, not the first name.
Keyboard: 1–4 para sumagot, Enter para sa susunod na tanong.
Ang dapat malaman bago ang pagsusulit
- Job Bank says you need a Social Insurance Number (SIN) to work in Canada and suggests applying for one as soon as you arrive.
- The Canadian Language Benchmarks (CLB) describe second-language ability on 12 benchmarks, from basic to advanced.
- Permanent residents and protected persons can take government-funded LINC English classes at no cost, and some locations offer job-specific language classes.
- Health and safety laws give workers in Canada three basic rights: the right to know, the right to participate and the right to refuse dangerous work.
- The Language Portal of Canada suggests keeping a work email to about one screen, roughly 25 lines or 250 words.
- Under section 254 of the Canada Labour Code, federally regulated employers must give a written pay statement showing the pay period, hours, rate, deductions and amount paid.
- The Canada Revenue Agency explains how employers calculate CPP contributions, EI premiums and income tax deductions from pay.
Mga madalas itanong
What certificate do I get, and what is it not?
If you score 80% or more on the final assessment, you get a PassEveryTest Certificate of Completion. It shows you finished this practice course. It is not a CLB level, an official language test result or an employer or government certification.
Will this course give me a CLB level for immigration or citizenship?
No. Immigration and citizenship use approved language tests or other accepted proof set by the Government of Canada. This course is practice for everyday workplace English only.
How do the listening questions work?
Your device reads the workplace conversation aloud in a Canadian English voice. The question does not show the script. You can read the script after you answer.
Do the pay and schedule rules in the lessons apply to my job?
The lessons use federal labour standards as an example. They apply to federally regulated workplaces, such as banks and airlines. Other jobs follow the employment standards of the province or territory where you work, so check those for your exact rules.
How does the final assessment work?
It has 35 questions picked at random from the whole course, with a 35-minute time limit. You get a new mix each time, and you need 80% to pass.
Where can I get free English classes in Canada?
Eligible newcomers, such as permanent residents and protected persons, can take free LINC classes. Contact a newcomer services organization near you to get a language assessment and register.
Accredited ba o opisyal na kinikilala ang sertipiko?
Hindi. Ito ay pribadong sertipiko ng pagkumpleto para lamang sa kaalaman. Hindi ito kinikilala, hindi accredited at hindi inaprubahan ng anumang pamahalaan, ahensyang nagbibigay ng lisensya, regulator o institusyong pang-edukasyon, at hindi nito pinapalitan ang anumang lisensya, sertipikasyon o pagsasanay na hinihingi ng batas.
Mga sanggunian
- Job Bank: Working in Canada for newcomers
- Job Bank: Prepare for a job interview
- IRCC: Look for jobs in Canada
- IRCC: Language classes funded by the Government of Canada
- IRCC: Improve your English or French
- IRCC: Express Entry language requirements
- Centre for Canadian Language Benchmarks: On CLB
- Settlement.Org: Canadian etiquette at work
- CCOHS: Three basic rights of workers
- ESDC: Occupational health and safety (workplace safety)
- CRTC: 9-1-1 service in Canada
- Language Portal of Canada: Write relevant and effective emails
- Language Portal of Canada: Inclusive writing quick reference sheet
- Language Portal of Canada: Gender-inclusive nouns
- Canada.ca Content Style Guide
- Federal labour standards: Hours of work
- Federal labour standards: Wages, pay and deductions
- Federally regulated industries and workplaces
- Canada Labour Code, section 254 (statement of wages)
- Canada Revenue Agency: Payroll
- Canada Revenue Agency: Set up a new employee