English for the Canadian Workplace Course 2026
This course is for newcomers who want to use English with confidence at work in Canada. Six lessons cover workplace culture and small talk, safety instructions, polite requests, meetings and phone calls, emails, and schedules and pay stubs. Many questions have workplace conversations that your device reads aloud. Each lesson has an untimed topic quiz, and a timed final assessment unlocks a certificate of completion when you score 80% or more.
Resposta rápida
Este curso gratuito tem cerca de 240 minutos de lições, 6 questionários temáticos sem limite de tempo (99 perguntas no total) e uma avaliação final cronometrada de 35 perguntas escolhidas ao acaso. Obtenha 80 % ou mais na avaliação final para descarregar um certificado de conclusão (privado, não acreditado). Verificado com fontes oficiais em 13 de outubro de 2026.
O que vai aprender
- Greet coworkers, make small talk and end it politely
- Follow spoken and written safety instructions and report a hazard clearly
- Make polite requests and ask for clarification by repeating key details
- Take part in meetings, answer the phone and take a clear message
- Write short, clear and polite work emails and texts
- Use inclusive language and understand common Canadian workplace habits
- Read a shift schedule and check the gross pay, deductions and net pay on a pay stub
Obtenha 80% ou mais para descarregar o seu certificado.
O seu plano de estudo
Leia cada lição, faça o questionário temático (sem limite de tempo, com explicações) e depois a avaliação final cronometrada. De cada vez é escolhida uma nova mistura de perguntas. O seu progresso fica guardado neste navegador.
- Ler as lições6 lições, cerca de 240 min
- Questionário temático 1: Canadian workplace culture and small talk16 perguntas
- Questionário temático 2: Instructions and safety language16 perguntas
- Questionário temático 3: Polite requests and asking for clarification16 perguntas
- Questionário temático 4: Meetings and phone calls16 perguntas
- Questionário temático 5: Emails, messages and notices16 perguntas
- Questionário temático 6: Schedules and pay stubs19 perguntas
- Exame final35 perguntas, 35 min · Obter 80% ou mais
Questionário temático 1: Canadian workplace culture and small talk
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Pergunta 1 de 16
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Resposta: C. A few minutes early, so you are ready at 8:00
Punctuality matters in Canadian workplaces. Arriving a few minutes early means you can start work on time.
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Pergunta 2 de 16
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Resposta: D. Greet them, for example "Good morning!"
Greet coworkers the first time you see them each day. You do not need to greet them again every time you pass.
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Pergunta 3 de 16
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Resposta: C. Good, thanks. How about you?
"How are you?" is usually a greeting, not a real question about your health. A short, friendly answer and a question back is normal.
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Pergunta 4 de 16
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Resposta: A. Plans for the long weekend
Weekend plans, weather, food and local events are safe topics. Pay, religion and politics are personal and best avoided.
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Pergunta 5 de 16
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Resposta: C. What name he likes to be called
Sofia asks, "What should I call you?" Asking what name someone prefers is polite. Marco tells her about shipping without being asked.
Transcrição
Sofia: Hi, you must be new here. I'm Sofia. I work in receiving.
Marco: Hi Sofia, I'm Marco. Today's my first day in shipping.
Sofia: Welcome! What should I call you? Marco, or something shorter?
Marco: Marco is fine. Nice to meet you. -
Pergunta 6 de 16
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Resposta: D. Dr. Lopez
In Canada, a title is used with the last name only, so "Dr. Lopez" is correct. Many workplaces simply use first names.
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Pergunta 7 de 16
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Resposta: D. Say sorry and ask them to remind you
Forgetting a name is common. Apologize and ask: "Sorry, can you remind me of your name?"
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Pergunta 8 de 16
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Resposta: C. Anyway, I'd better get back to work. Talk later!
"I'd better get back to work" ends the chat in a friendly way. The other choices sound rude.
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Pergunta 9 de 16
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Resposta: D. Hi everyone
The Language Portal of Canada suggests "Everyone" instead of "Guys" so that no one is left out.
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Pergunta 10 de 16
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Resposta: D. Police officer
Gender-inclusive titles such as police officer, chair and server work for everyone.
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Pergunta 11 de 16
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Resposta: C. they ... their
When you do not know a person's gender, use singular "they" and "their".
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Pergunta 12 de 16
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Resposta: B. The office does not allow strong scents
Priya explains that the office is scent-free because some people get headaches from perfume or cologne. Many Canadian workplaces have this rule.
Transcrição
Priya: Morning, Tom. Can I mention something? Our office is scent-free.
Tom: Oh, really? I didn't know that.
Priya: Yes, a few people get headaches from strong perfume or cologne. It's in the handbook.
Tom: Thanks for telling me. I won't wear cologne from now on. -
Pergunta 13 de 16
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Resposta: A. Say you are new to it and ask for a quick demo
Asking questions is a normal way to learn how things are done at work. Being honest about what you know also keeps you safe.
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Pergunta 14 de 16
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Resposta: B. Talk to them calmly and directly about it
Settlement advice is to address it calmly, kindly and directly when it happens a second time. If the problem continues, talk to your supervisor or HR.
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Pergunta 15 de 16
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Resposta: A. Text Karen before 6:30 am
The message says to text Karen before 6:30 am if you are sick or running late. Always tell your supervisor before your shift starts.
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Pergunta 16 de 16
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Resposta: D. Karen
Karen writes, "We use first names here, including me." In Canada, a title such as Ms. goes with the last name, not the first name.
Teclado: 1–4 para responder, Enter para a pergunta seguinte.
O que saber antes do exame
- Job Bank says you need a Social Insurance Number (SIN) to work in Canada and suggests applying for one as soon as you arrive.
- The Canadian Language Benchmarks (CLB) describe second-language ability on 12 benchmarks, from basic to advanced.
- Permanent residents and protected persons can take government-funded LINC English classes at no cost, and some locations offer job-specific language classes.
- Health and safety laws give workers in Canada three basic rights: the right to know, the right to participate and the right to refuse dangerous work.
- The Language Portal of Canada suggests keeping a work email to about one screen, roughly 25 lines or 250 words.
- Under section 254 of the Canada Labour Code, federally regulated employers must give a written pay statement showing the pay period, hours, rate, deductions and amount paid.
- The Canada Revenue Agency explains how employers calculate CPP contributions, EI premiums and income tax deductions from pay.
Perguntas frequentes
What certificate do I get, and what is it not?
If you score 80% or more on the final assessment, you get a PassEveryTest Certificate of Completion. It shows you finished this practice course. It is not a CLB level, an official language test result or an employer or government certification.
Will this course give me a CLB level for immigration or citizenship?
No. Immigration and citizenship use approved language tests or other accepted proof set by the Government of Canada. This course is practice for everyday workplace English only.
How do the listening questions work?
Your device reads the workplace conversation aloud in a Canadian English voice. The question does not show the script. You can read the script after you answer.
Do the pay and schedule rules in the lessons apply to my job?
The lessons use federal labour standards as an example. They apply to federally regulated workplaces, such as banks and airlines. Other jobs follow the employment standards of the province or territory where you work, so check those for your exact rules.
How does the final assessment work?
It has 35 questions picked at random from the whole course, with a 35-minute time limit. You get a new mix each time, and you need 80% to pass.
Where can I get free English classes in Canada?
Eligible newcomers, such as permanent residents and protected persons, can take free LINC classes. Contact a newcomer services organization near you to get a language assessment and register.
O certificado é acreditado ou reconhecido oficialmente?
Não. É um certificado de conclusão privado, apenas para o seu conhecimento. Não é reconhecido, acreditado nem aprovado por nenhum governo, entidade licenciadora, regulador ou instituição de ensino e não substitui qualquer licença, certificação ou formação exigida por lei.
Fontes
- Job Bank: Working in Canada for newcomers
- Job Bank: Prepare for a job interview
- IRCC: Look for jobs in Canada
- IRCC: Language classes funded by the Government of Canada
- IRCC: Improve your English or French
- IRCC: Express Entry language requirements
- Centre for Canadian Language Benchmarks: On CLB
- Settlement.Org: Canadian etiquette at work
- CCOHS: Three basic rights of workers
- ESDC: Occupational health and safety (workplace safety)
- CRTC: 9-1-1 service in Canada
- Language Portal of Canada: Write relevant and effective emails
- Language Portal of Canada: Inclusive writing quick reference sheet
- Language Portal of Canada: Gender-inclusive nouns
- Canada.ca Content Style Guide
- Federal labour standards: Hours of work
- Federal labour standards: Wages, pay and deductions
- Federally regulated industries and workplaces
- Canada Labour Code, section 254 (statement of wages)
- Canada Revenue Agency: Payroll
- Canada Revenue Agency: Set up a new employee