English for the Canadian Workplace Course 2026
This course is for newcomers who want to use English with confidence at work in Canada. Six lessons cover workplace culture and small talk, safety instructions, polite requests, meetings and phone calls, emails, and schedules and pay stubs. Many questions have workplace conversations that your device reads aloud. Each lesson has an untimed topic quiz, and a timed final assessment unlocks a certificate of completion when you score 80% or more.
En bref
Ce cours gratuit comprend environ 240 minutes de leçons, 6 quiz thématiques sans limite de temps (99 questions au total) et une évaluation finale chronométrée de 35 questions tirées au hasard. Obtenez 80 % ou plus à l’évaluation finale pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 13 octobre 2026.
Ce que vous allez apprendre
- Greet coworkers, make small talk and end it politely
- Follow spoken and written safety instructions and report a hazard clearly
- Make polite requests and ask for clarification by repeating key details
- Take part in meetings, answer the phone and take a clear message
- Write short, clear and polite work emails and texts
- Use inclusive language and understand common Canadian workplace habits
- Read a shift schedule and check the gross pay, deductions and net pay on a pay stub
Obtenez 80 % ou plus pour télécharger votre certificat.
Votre plan d’étude
Lisez chaque leçon, faites son quiz thématique (sans limite de temps, avec explications), puis l’évaluation finale chronométrée. Un nouveau mélange de questions est tiré à chaque fois. Votre progression est enregistrée dans ce navigateur.
- Lire les leçons6 leçons, environ 240 min
- Quiz thématique 1 : Canadian workplace culture and small talk16 questions
- Quiz thématique 2 : Instructions and safety language16 questions
- Quiz thématique 3 : Polite requests and asking for clarification16 questions
- Quiz thématique 4 : Meetings and phone calls16 questions
- Quiz thématique 5 : Emails, messages and notices16 questions
- Quiz thématique 6 : Schedules and pay stubs19 questions
- Examen final35 questions, 35 min · Obtenez 80 % ou plus
Quiz thématique 1 : Canadian workplace culture and small talk
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Question 1 sur 16
Voir la réponse
Réponse: C. A few minutes early, so you are ready at 8:00
Punctuality matters in Canadian workplaces. Arriving a few minutes early means you can start work on time.
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Question 2 sur 16
Voir la réponse
Réponse: D. Greet them, for example "Good morning!"
Greet coworkers the first time you see them each day. You do not need to greet them again every time you pass.
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Question 3 sur 16
Voir la réponse
Réponse: C. Good, thanks. How about you?
"How are you?" is usually a greeting, not a real question about your health. A short, friendly answer and a question back is normal.
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Question 4 sur 16
Voir la réponse
Réponse: A. Plans for the long weekend
Weekend plans, weather, food and local events are safe topics. Pay, religion and politics are personal and best avoided.
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Question 5 sur 16
Voir la réponse
Réponse: C. What name he likes to be called
Sofia asks, "What should I call you?" Asking what name someone prefers is polite. Marco tells her about shipping without being asked.
Transcription
Sofia: Hi, you must be new here. I'm Sofia. I work in receiving.
Marco: Hi Sofia, I'm Marco. Today's my first day in shipping.
Sofia: Welcome! What should I call you? Marco, or something shorter?
Marco: Marco is fine. Nice to meet you. -
Question 6 sur 16
Voir la réponse
Réponse: D. Dr. Lopez
In Canada, a title is used with the last name only, so "Dr. Lopez" is correct. Many workplaces simply use first names.
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Question 7 sur 16
Voir la réponse
Réponse: D. Say sorry and ask them to remind you
Forgetting a name is common. Apologize and ask: "Sorry, can you remind me of your name?"
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Question 8 sur 16
Voir la réponse
Réponse: C. Anyway, I'd better get back to work. Talk later!
"I'd better get back to work" ends the chat in a friendly way. The other choices sound rude.
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Question 9 sur 16
Voir la réponse
Réponse: D. Hi everyone
The Language Portal of Canada suggests "Everyone" instead of "Guys" so that no one is left out.
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Question 10 sur 16
Voir la réponse
Réponse: D. Police officer
Gender-inclusive titles such as police officer, chair and server work for everyone.
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Question 11 sur 16
Voir la réponse
Réponse: C. they ... their
When you do not know a person's gender, use singular "they" and "their".
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Question 12 sur 16
Voir la réponse
Réponse: B. The office does not allow strong scents
Priya explains that the office is scent-free because some people get headaches from perfume or cologne. Many Canadian workplaces have this rule.
Transcription
Priya: Morning, Tom. Can I mention something? Our office is scent-free.
Tom: Oh, really? I didn't know that.
Priya: Yes, a few people get headaches from strong perfume or cologne. It's in the handbook.
Tom: Thanks for telling me. I won't wear cologne from now on. -
Question 13 sur 16
Voir la réponse
Réponse: A. Say you are new to it and ask for a quick demo
Asking questions is a normal way to learn how things are done at work. Being honest about what you know also keeps you safe.
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Question 14 sur 16
Voir la réponse
Réponse: B. Talk to them calmly and directly about it
Settlement advice is to address it calmly, kindly and directly when it happens a second time. If the problem continues, talk to your supervisor or HR.
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Question 15 sur 16
Voir la réponse
Réponse: A. Text Karen before 6:30 am
The message says to text Karen before 6:30 am if you are sick or running late. Always tell your supervisor before your shift starts.
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Question 16 sur 16
Voir la réponse
Réponse: D. Karen
Karen writes, "We use first names here, including me." In Canada, a title such as Ms. goes with the last name, not the first name.
Clavier : 1–4 pour répondre, Entrée pour la question suivante.
À savoir avant l’examen
- Job Bank says you need a Social Insurance Number (SIN) to work in Canada and suggests applying for one as soon as you arrive.
- The Canadian Language Benchmarks (CLB) describe second-language ability on 12 benchmarks, from basic to advanced.
- Permanent residents and protected persons can take government-funded LINC English classes at no cost, and some locations offer job-specific language classes.
- Health and safety laws give workers in Canada three basic rights: the right to know, the right to participate and the right to refuse dangerous work.
- The Language Portal of Canada suggests keeping a work email to about one screen, roughly 25 lines or 250 words.
- Under section 254 of the Canada Labour Code, federally regulated employers must give a written pay statement showing the pay period, hours, rate, deductions and amount paid.
- The Canada Revenue Agency explains how employers calculate CPP contributions, EI premiums and income tax deductions from pay.
Questions fréquentes
What certificate do I get, and what is it not?
If you score 80% or more on the final assessment, you get a PassEveryTest Certificate of Completion. It shows you finished this practice course. It is not a CLB level, an official language test result or an employer or government certification.
Will this course give me a CLB level for immigration or citizenship?
No. Immigration and citizenship use approved language tests or other accepted proof set by the Government of Canada. This course is practice for everyday workplace English only.
How do the listening questions work?
Your device reads the workplace conversation aloud in a Canadian English voice. The question does not show the script. You can read the script after you answer.
Do the pay and schedule rules in the lessons apply to my job?
The lessons use federal labour standards as an example. They apply to federally regulated workplaces, such as banks and airlines. Other jobs follow the employment standards of the province or territory where you work, so check those for your exact rules.
How does the final assessment work?
It has 35 questions picked at random from the whole course, with a 35-minute time limit. You get a new mix each time, and you need 80% to pass.
Where can I get free English classes in Canada?
Eligible newcomers, such as permanent residents and protected persons, can take free LINC classes. Contact a newcomer services organization near you to get a language assessment and register.
L’attestation est-elle accréditée ou reconnue officiellement ?
Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.
Sources
- Job Bank: Working in Canada for newcomers
- Job Bank: Prepare for a job interview
- IRCC: Look for jobs in Canada
- IRCC: Language classes funded by the Government of Canada
- IRCC: Improve your English or French
- IRCC: Express Entry language requirements
- Centre for Canadian Language Benchmarks: On CLB
- Settlement.Org: Canadian etiquette at work
- CCOHS: Three basic rights of workers
- ESDC: Occupational health and safety (workplace safety)
- CRTC: 9-1-1 service in Canada
- Language Portal of Canada: Write relevant and effective emails
- Language Portal of Canada: Inclusive writing quick reference sheet
- Language Portal of Canada: Gender-inclusive nouns
- Canada.ca Content Style Guide
- Federal labour standards: Hours of work
- Federal labour standards: Wages, pay and deductions
- Federally regulated industries and workplaces
- Canada Labour Code, section 254 (statement of wages)
- Canada Revenue Agency: Payroll
- Canada Revenue Agency: Set up a new employee