English for the Canadian Workplace Course 2026

This course is for newcomers who want to use English with confidence at work in Canada. Six lessons cover workplace culture and small talk, safety instructions, polite requests, meetings and phone calls, emails, and schedules and pay stubs. Many questions have workplace conversations that your device reads aloud. Each lesson has an untimed topic quiz, and a timed final assessment unlocks a certificate of completion when you score 80% or more.

  • Curso
  • Canadá
  • 99 preguntas
  • Revisado el 13 de octubre de 2026
  • Verificado el 13 de octubre de 2026

Respuesta rápida

Este curso gratuito tiene unos 240 minutos de lecciones, 6 pruebas temáticas sin límite de tiempo (99 preguntas en total) y una evaluación final cronometrada de 35 preguntas elegidas al azar. Saca un 80 % o más en la evaluación final para descargar un certificado de finalización (privado, no acreditado). Contrastado con fuentes oficiales el 13 de octubre de 2026.

Empieza por las leccionesEnglish for the Canadian Workplace Course: Lessons: unos 240 minutos de lectura. Todas las preguntas del test se tratan en las lecciones.

Qué aprenderás

  • Greet coworkers, make small talk and end it politely
  • Follow spoken and written safety instructions and report a hazard clearly
  • Make polite requests and ask for clarification by repeating key details
  • Take part in meetings, answer the phone and take a clear message
  • Write short, clear and polite work emails and texts
  • Use inclusive language and understand common Canadian workplace habits
  • Read a shift schedule and check the gross pay, deductions and net pay on a pay stub

Obtén un 80 % o más para descargar tu certificado.

Tu plan de estudio

Lee cada lección, haz su prueba temática (sin límite de tiempo, con explicaciones) y luego la evaluación final cronometrada. Cada vez se elige una nueva mezcla de preguntas. Tu progreso se guarda en este navegador.

  1. Leer las lecciones6 lecciones, unos 240 min
  2. Prueba temática 1: Canadian workplace culture and small talk16 preguntas
  3. Prueba temática 2: Instructions and safety language16 preguntas
  4. Prueba temática 3: Polite requests and asking for clarification16 preguntas
  5. Prueba temática 4: Meetings and phone calls16 preguntas
  6. Prueba temática 5: Emails, messages and notices16 preguntas
  7. Prueba temática 6: Schedules and pay stubs19 preguntas
  8. Examen final35 preguntas, 35 min · Obtén un 80 % o más

Prueba temática 1: Canadian workplace culture and small talk

  1. Pregunta 1 de 16

    Your shift starts at 8:00 am. When is the best time to arrive?
    Ver respuesta

    Respuesta: C. A few minutes early, so you are ready at 8:00

    Punctuality matters in Canadian workplaces. Arriving a few minutes early means you can start work on time.

  2. Pregunta 2 de 16

    You see a coworker for the first time today. What is usual in most Canadian workplaces?
    Ver respuesta

    Respuesta: D. Greet them, for example "Good morning!"

    Greet coworkers the first time you see them each day. You do not need to greet them again every time you pass.

  3. Pregunta 3 de 16

    A coworker says "Hi, how are you?" as you pass in the hallway. What is the most natural answer?
    Ver respuesta

    Respuesta: C. Good, thanks. How about you?

    "How are you?" is usually a greeting, not a real question about your health. A short, friendly answer and a question back is normal.

  4. Pregunta 4 de 16

    Which topic is usually safe for small talk with a new coworker?
    Ver respuesta

    Respuesta: A. Plans for the long weekend

    Weekend plans, weather, food and local events are safe topics. Pay, religion and politics are personal and best avoided.

  5. Pregunta 5 de 16

    Listen. What does Sofia ask Marco?
    Escucha y luego responde. La transcripción aparece después de responder.
    ¿Sin sonido? Lee el texto

    Sofia: Hi, you must be new here. I'm Sofia. I work in receiving.
    Marco: Hi Sofia, I'm Marco. Today's my first day in shipping.
    Sofia: Welcome! What should I call you? Marco, or something shorter?
    Marco: Marco is fine. Nice to meet you.

    Ver respuesta

    Respuesta: C. What name he likes to be called

    Sofia asks, "What should I call you?" Asking what name someone prefers is polite. Marco tells her about shipping without being asked.

    Transcripción

    Sofia: Hi, you must be new here. I'm Sofia. I work in receiving.
    Marco: Hi Sofia, I'm Marco. Today's my first day in shipping.
    Sofia: Welcome! What should I call you? Marco, or something shorter?
    Marco: Marco is fine. Nice to meet you.

  6. Pregunta 6 de 16

    Your manager signs her emails "Dr. Ana Lopez". If you use her title, what should you call her?
    Ver respuesta

    Respuesta: D. Dr. Lopez

    In Canada, a title is used with the last name only, so "Dr. Lopez" is correct. Many workplaces simply use first names.

  7. Pregunta 7 de 16

    You forgot the name of a coworker you met yesterday. What is the best thing to do?
    Ver respuesta

    Respuesta: D. Say sorry and ask them to remind you

    Forgetting a name is common. Apologize and ask: "Sorry, can you remind me of your name?"

  8. Pregunta 8 de 16

    Which phrase is a polite way to end small talk and go back to work?
    Ver respuesta

    Respuesta: C. Anyway, I'd better get back to work. Talk later!

    "I'd better get back to work" ends the chat in a friendly way. The other choices sound rude.

  9. Pregunta 9 de 16

    You are writing to a mixed group of coworkers. Which greeting includes everyone?
    Ver respuesta

    Respuesta: D. Hi everyone

    The Language Portal of Canada suggests "Everyone" instead of "Guys" so that no one is left out.

  10. Pregunta 10 de 16

    Which job title is gender-inclusive?
    Ver respuesta

    Respuesta: D. Police officer

    Gender-inclusive titles such as police officer, chair and server work for everyone.

  11. Pregunta 11 de 16

    Complete the workplace rule so that it includes everyone: "If an employee needs a day off, ___ must ask ___ supervisor."
    Ver respuesta

    Respuesta: C. they ... their

    When you do not know a person's gender, use singular "they" and "their".

  12. Pregunta 12 de 16

    Listen. Why does Priya talk to Tom?
    Escucha y luego responde. La transcripción aparece después de responder.
    ¿Sin sonido? Lee el texto

    Priya: Morning, Tom. Can I mention something? Our office is scent-free.
    Tom: Oh, really? I didn't know that.
    Priya: Yes, a few people get headaches from strong perfume or cologne. It's in the handbook.
    Tom: Thanks for telling me. I won't wear cologne from now on.

    Ver respuesta

    Respuesta: B. The office does not allow strong scents

    Priya explains that the office is scent-free because some people get headaches from perfume or cologne. Many Canadian workplaces have this rule.

    Transcripción

    Priya: Morning, Tom. Can I mention something? Our office is scent-free.
    Tom: Oh, really? I didn't know that.
    Priya: Yes, a few people get headaches from strong perfume or cologne. It's in the handbook.
    Tom: Thanks for telling me. I won't wear cologne from now on.

  13. Pregunta 13 de 16

    Your supervisor asks you to use a machine you have never used before. What is the best response?
    Ver respuesta

    Respuesta: A. Say you are new to it and ask for a quick demo

    Asking questions is a normal way to learn how things are done at work. Being honest about what you know also keeps you safe.

  14. Pregunta 14 de 16

    A coworker borrowed your tools without asking. It just happened a second time. What is a good first step?
    Ver respuesta

    Respuesta: B. Talk to them calmly and directly about it

    Settlement advice is to address it calmly, kindly and directly when it happens a second time. If the problem continues, talk to your supervisor or HR.

  15. Pregunta 15 de 16

    Read the message. Jun's bus is cancelled on Tuesday morning, and he will be late. What should he do?

    Welcome to the team, Jun! A few things for your first week:

    - Your shift is 7:00 am to 3:30 pm, Monday to Friday. Please be at your station by 7:00.
    - We use first names here, including me.
    - If you're sick or running late, text me before 6:30 am at 403-555-0147.
    - Our building is scent-free.

    See you Monday!
    Karen (Shift Supervisor)

    Ver respuesta

    Respuesta: A. Text Karen before 6:30 am

    The message says to text Karen before 6:30 am if you are sick or running late. Always tell your supervisor before your shift starts.

  16. Pregunta 16 de 16

    Read the message. What should Jun call his supervisor?

    Welcome to the team, Jun! A few things for your first week:

    - Your shift is 7:00 am to 3:30 pm, Monday to Friday. Please be at your station by 7:00.
    - We use first names here, including me.
    - If you're sick or running late, text me before 6:30 am at 403-555-0147.
    - Our building is scent-free.

    See you Monday!
    Karen (Shift Supervisor)

    Ver respuesta

    Respuesta: D. Karen

    Karen writes, "We use first names here, including me." In Canada, a title such as Ms. goes with the last name, not the first name.

Qué debes saber antes del examen

  • Job Bank says you need a Social Insurance Number (SIN) to work in Canada and suggests applying for one as soon as you arrive.
  • The Canadian Language Benchmarks (CLB) describe second-language ability on 12 benchmarks, from basic to advanced.
  • Permanent residents and protected persons can take government-funded LINC English classes at no cost, and some locations offer job-specific language classes.
  • Health and safety laws give workers in Canada three basic rights: the right to know, the right to participate and the right to refuse dangerous work.
  • The Language Portal of Canada suggests keeping a work email to about one screen, roughly 25 lines or 250 words.
  • Under section 254 of the Canada Labour Code, federally regulated employers must give a written pay statement showing the pay period, hours, rate, deductions and amount paid.
  • The Canada Revenue Agency explains how employers calculate CPP contributions, EI premiums and income tax deductions from pay.

Preguntas frecuentes

What certificate do I get, and what is it not?

If you score 80% or more on the final assessment, you get a PassEveryTest Certificate of Completion. It shows you finished this practice course. It is not a CLB level, an official language test result or an employer or government certification.

Will this course give me a CLB level for immigration or citizenship?

No. Immigration and citizenship use approved language tests or other accepted proof set by the Government of Canada. This course is practice for everyday workplace English only.

How do the listening questions work?

Your device reads the workplace conversation aloud in a Canadian English voice. The question does not show the script. You can read the script after you answer.

Do the pay and schedule rules in the lessons apply to my job?

The lessons use federal labour standards as an example. They apply to federally regulated workplaces, such as banks and airlines. Other jobs follow the employment standards of the province or territory where you work, so check those for your exact rules.

How does the final assessment work?

It has 35 questions picked at random from the whole course, with a 35-minute time limit. You get a new mix each time, and you need 80% to pass.

Where can I get free English classes in Canada?

Eligible newcomers, such as permanent residents and protected persons, can take free LINC classes. Contact a newcomer services organization near you to get a language assessment and register.

¿El certificado está acreditado o reconocido oficialmente?

No. Es un certificado de finalización privado, solo para tus conocimientos. No está reconocido, acreditado ni aprobado por ningún gobierno, organismo de licencias, regulador ni institución educativa, y no sustituye ninguna licencia, certificación ni formación exigida por la ley.

Fuentes

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