English for the Canadian Workplace Course 2026
This course is for newcomers who want to use English with confidence at work in Canada. Six lessons cover workplace culture and small talk, safety instructions, polite requests, meetings and phone calls, emails, and schedules and pay stubs. Many questions have workplace conversations that your device reads aloud. Each lesson has an untimed topic quiz, and a timed final assessment unlocks a certificate of completion when you score 80% or more.
Kort antwoord
Deze gratis cursus heeft ongeveer 240 minuten lessen, 6 themaquizzen zonder tijdslimiet (99 vragen in totaal) en een getimede eindtoets van 35 willekeurig gekozen vragen. Haal 80% of meer op de eindtoets om een bewijs van deelname te downloaden (privé, niet geaccrediteerd). Gecontroleerd aan de hand van officiële bronnen op 13 oktober 2026.
Wat je leert
- Greet coworkers, make small talk and end it politely
- Follow spoken and written safety instructions and report a hazard clearly
- Make polite requests and ask for clarification by repeating key details
- Take part in meetings, answer the phone and take a clear message
- Write short, clear and polite work emails and texts
- Use inclusive language and understand common Canadian workplace habits
- Read a shift schedule and check the gross pay, deductions and net pay on a pay stub
Haal 80% of meer om je certificaat te downloaden.
Je studieplan
Lees elke les, maak de themaquiz (zonder tijdslimiet, met uitleg) en daarna de getimede eindtoets. Elke keer wordt een nieuwe mix van vragen gekozen. Je voortgang wordt in deze browser opgeslagen.
- Lees de lessen6 lessen, ongeveer 240 min
- Themaquiz 1: Canadian workplace culture and small talk16 vragen
- Themaquiz 2: Instructions and safety language16 vragen
- Themaquiz 3: Polite requests and asking for clarification16 vragen
- Themaquiz 4: Meetings and phone calls16 vragen
- Themaquiz 5: Emails, messages and notices16 vragen
- Themaquiz 6: Schedules and pay stubs19 vragen
- Eindexamen35 vragen, 35 min · Haal 80% of meer
Themaquiz 1: Canadian workplace culture and small talk
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Vraag 1 van 16
Toon antwoord
Antwoord: C. A few minutes early, so you are ready at 8:00
Punctuality matters in Canadian workplaces. Arriving a few minutes early means you can start work on time.
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Vraag 2 van 16
Toon antwoord
Antwoord: D. Greet them, for example "Good morning!"
Greet coworkers the first time you see them each day. You do not need to greet them again every time you pass.
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Vraag 3 van 16
Toon antwoord
Antwoord: C. Good, thanks. How about you?
"How are you?" is usually a greeting, not a real question about your health. A short, friendly answer and a question back is normal.
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Vraag 4 van 16
Toon antwoord
Antwoord: A. Plans for the long weekend
Weekend plans, weather, food and local events are safe topics. Pay, religion and politics are personal and best avoided.
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Vraag 5 van 16
Toon antwoord
Antwoord: C. What name he likes to be called
Sofia asks, "What should I call you?" Asking what name someone prefers is polite. Marco tells her about shipping without being asked.
Transcript
Sofia: Hi, you must be new here. I'm Sofia. I work in receiving.
Marco: Hi Sofia, I'm Marco. Today's my first day in shipping.
Sofia: Welcome! What should I call you? Marco, or something shorter?
Marco: Marco is fine. Nice to meet you. -
Vraag 6 van 16
Toon antwoord
Antwoord: D. Dr. Lopez
In Canada, a title is used with the last name only, so "Dr. Lopez" is correct. Many workplaces simply use first names.
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Vraag 7 van 16
Toon antwoord
Antwoord: D. Say sorry and ask them to remind you
Forgetting a name is common. Apologize and ask: "Sorry, can you remind me of your name?"
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Vraag 8 van 16
Toon antwoord
Antwoord: C. Anyway, I'd better get back to work. Talk later!
"I'd better get back to work" ends the chat in a friendly way. The other choices sound rude.
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Vraag 9 van 16
Toon antwoord
Antwoord: D. Hi everyone
The Language Portal of Canada suggests "Everyone" instead of "Guys" so that no one is left out.
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Vraag 10 van 16
Toon antwoord
Antwoord: D. Police officer
Gender-inclusive titles such as police officer, chair and server work for everyone.
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Vraag 11 van 16
Toon antwoord
Antwoord: C. they ... their
When you do not know a person's gender, use singular "they" and "their".
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Vraag 12 van 16
Toon antwoord
Antwoord: B. The office does not allow strong scents
Priya explains that the office is scent-free because some people get headaches from perfume or cologne. Many Canadian workplaces have this rule.
Transcript
Priya: Morning, Tom. Can I mention something? Our office is scent-free.
Tom: Oh, really? I didn't know that.
Priya: Yes, a few people get headaches from strong perfume or cologne. It's in the handbook.
Tom: Thanks for telling me. I won't wear cologne from now on. -
Vraag 13 van 16
Toon antwoord
Antwoord: A. Say you are new to it and ask for a quick demo
Asking questions is a normal way to learn how things are done at work. Being honest about what you know also keeps you safe.
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Vraag 14 van 16
Toon antwoord
Antwoord: B. Talk to them calmly and directly about it
Settlement advice is to address it calmly, kindly and directly when it happens a second time. If the problem continues, talk to your supervisor or HR.
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Vraag 15 van 16
Toon antwoord
Antwoord: A. Text Karen before 6:30 am
The message says to text Karen before 6:30 am if you are sick or running late. Always tell your supervisor before your shift starts.
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Vraag 16 van 16
Toon antwoord
Antwoord: D. Karen
Karen writes, "We use first names here, including me." In Canada, a title such as Ms. goes with the last name, not the first name.
Toetsenbord: 1–4 om te antwoorden, Enter voor de volgende vraag.
Wat je moet weten voor het examen
- Job Bank says you need a Social Insurance Number (SIN) to work in Canada and suggests applying for one as soon as you arrive.
- The Canadian Language Benchmarks (CLB) describe second-language ability on 12 benchmarks, from basic to advanced.
- Permanent residents and protected persons can take government-funded LINC English classes at no cost, and some locations offer job-specific language classes.
- Health and safety laws give workers in Canada three basic rights: the right to know, the right to participate and the right to refuse dangerous work.
- The Language Portal of Canada suggests keeping a work email to about one screen, roughly 25 lines or 250 words.
- Under section 254 of the Canada Labour Code, federally regulated employers must give a written pay statement showing the pay period, hours, rate, deductions and amount paid.
- The Canada Revenue Agency explains how employers calculate CPP contributions, EI premiums and income tax deductions from pay.
Veelgestelde vragen
What certificate do I get, and what is it not?
If you score 80% or more on the final assessment, you get a PassEveryTest Certificate of Completion. It shows you finished this practice course. It is not a CLB level, an official language test result or an employer or government certification.
Will this course give me a CLB level for immigration or citizenship?
No. Immigration and citizenship use approved language tests or other accepted proof set by the Government of Canada. This course is practice for everyday workplace English only.
How do the listening questions work?
Your device reads the workplace conversation aloud in a Canadian English voice. The question does not show the script. You can read the script after you answer.
Do the pay and schedule rules in the lessons apply to my job?
The lessons use federal labour standards as an example. They apply to federally regulated workplaces, such as banks and airlines. Other jobs follow the employment standards of the province or territory where you work, so check those for your exact rules.
How does the final assessment work?
It has 35 questions picked at random from the whole course, with a 35-minute time limit. You get a new mix each time, and you need 80% to pass.
Where can I get free English classes in Canada?
Eligible newcomers, such as permanent residents and protected persons, can take free LINC classes. Contact a newcomer services organization near you to get a language assessment and register.
Is het certificaat geaccrediteerd of officieel erkend?
Nee. Het is een privé bewijs van deelname, alleen voor je kennis. Het is niet erkend, geaccrediteerd of goedgekeurd door een overheid, vergunningsinstantie, toezichthouder of onderwijsinstelling, en het vervangt geen wettelijk verplichte vergunning, certificering of opleiding.
Bronnen
- Job Bank: Working in Canada for newcomers
- Job Bank: Prepare for a job interview
- IRCC: Look for jobs in Canada
- IRCC: Language classes funded by the Government of Canada
- IRCC: Improve your English or French
- IRCC: Express Entry language requirements
- Centre for Canadian Language Benchmarks: On CLB
- Settlement.Org: Canadian etiquette at work
- CCOHS: Three basic rights of workers
- ESDC: Occupational health and safety (workplace safety)
- CRTC: 9-1-1 service in Canada
- Language Portal of Canada: Write relevant and effective emails
- Language Portal of Canada: Inclusive writing quick reference sheet
- Language Portal of Canada: Gender-inclusive nouns
- Canada.ca Content Style Guide
- Federal labour standards: Hours of work
- Federal labour standards: Wages, pay and deductions
- Federally regulated industries and workplaces
- Canada Labour Code, section 254 (statement of wages)
- Canada Revenue Agency: Payroll
- Canada Revenue Agency: Set up a new employee