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English for the Canadian Workplace Course: Polite requests and asking for clarification

Themaquiz zonder tijdslimiet: 16 vragen over Polite requests and asking for clarification, met een uitleg na elk antwoord. Vragen en antwoorden worden elke keer gehusseld.

  • Cursus
  • Canada
  • 99 vragen
  • Gecontroleerd op 13 oktober 2026
  • Feiten gecontroleerd op 13 oktober 2026
Begin met de lessenEnglish for the Canadian Workplace Course: Lessons: ongeveer 240 minuten leestijd. Elke testvraag wordt in de lessen behandeld.

Themaquiz 3: Polite requests and asking for clarification

  1. Vraag 1 van 16

    Which request is the most polite?
    Toon antwoord

    Antwoord: C. Could you pass me the tape, please?

    "Could you ..., please?" is a soft, polite request. Direct commands can sound rude to coworkers.

  2. Vraag 2 van 16

    Your coworker asks, "Would you mind helping me with these boxes?" You are happy to help. What do you say?
    Toon antwoord

    Antwoord: A. Not at all. Where do they go?

    "Would you mind ...?" asks if it is a problem for you. "Not at all" means it is no problem and you will help.

  3. Vraag 3 van 16

    Complete the request: "Would you mind ___ the door?"
    Toon antwoord

    Antwoord: C. closing

    After "Would you mind", use the -ing form of the verb: "Would you mind closing the door?"

  4. Vraag 4 van 16

    You did not hear a number your supervisor said. What is the best thing to say?
    Toon antwoord

    Antwoord: B. Sorry, could you repeat the number?

    Ask politely for the part you missed. Job Bank advises asking for more explanation when you do not understand.

  5. Vraag 5 van 16

    Your supervisor writes, "I need the report by EOD." What does EOD mean?
    Toon antwoord

    Antwoord: A. End of day

    EOD means end of day, usually the end of the workday. If you are not sure what time that is, ask.

  6. Vraag 6 van 16

    Which sentence asks for permission politely?
    Toon antwoord

    Antwoord: B. Would it be okay if I took my break now?

    "Would it be okay if I ...?" and "Is it all right if I ...?" are polite ways to ask permission.

  7. Vraag 7 van 16

    Listen. What does Mateo do to avoid a mistake?
    Luister en antwoord daarna. Het transcript verschijnt na je antwoord.
    Geen geluid? Lees de tekst

    Supervisor: Mateo, can you move the blue bins to bay four before the truck comes at two?
    Mateo: Sure. Just to confirm, the blue bins go to bay four, and the truck comes at two o'clock?
    Supervisor: That's right. Thanks!

    Toon antwoord

    Antwoord: D. He repeats the key details to check them

    Mateo says "Just to confirm" and repeats the place and time. Repeating key details back is the best way to avoid mistakes.

    Transcript

    Supervisor: Mateo, can you move the blue bins to bay four before the truck comes at two?
    Mateo: Sure. Just to confirm, the blue bins go to bay four, and the truck comes at two o'clock?
    Supervisor: That's right. Thanks!

  8. Vraag 8 van 16

    Listen. Where should the blue bins go?
    Luister en antwoord daarna. Het transcript verschijnt na je antwoord.
    Geen geluid? Lees de tekst

    Supervisor: Mateo, can you move the blue bins to bay four before the truck comes at two?
    Mateo: Sure. Just to confirm, the blue bins go to bay four, and the truck comes at two o'clock?
    Supervisor: That's right. Thanks!

    Toon antwoord

    Antwoord: A. Bay four

    The supervisor says bay four. "Two" is the time the truck comes, not the bay.

    Transcript

    Supervisor: Mateo, can you move the blue bins to bay four before the truck comes at two?
    Mateo: Sure. Just to confirm, the blue bins go to bay four, and the truck comes at two o'clock?
    Supervisor: That's right. Thanks!

  9. Vraag 9 van 16

    Your supervisor explains a task, but you do not understand the word "restock". What should you ask?
    Toon antwoord

    Antwoord: A. Sorry, what do you mean by "restock"?

    Ask about the exact word you did not understand. "What do you mean by ...?" is clear and polite.

  10. Vraag 10 van 16

    Your manager asks you to stay late tonight, but you must pick up your child. Which answer is polite and clear?
    Toon antwoord

    Antwoord: C. I'm sorry, I can't tonight, but I could stay tomorrow.

    A polite "no" says sorry, gives a clear answer and, if possible, offers another option.

  11. Vraag 11 van 16

    Why is it a problem to just nod and say "yes" when you do not understand an instruction?
    Toon antwoord

    Antwoord: C. Your supervisor will think you understood

    If you say "yes", your supervisor expects the job done correctly. Ask questions instead, especially about safety.

  12. Vraag 12 van 16

    Listen. What does Dev offer to do?
    Luister en antwoord daarna. Het transcript verschijnt na je antwoord.
    Geen geluid? Lees de tekst

    Grace: Oh no, the printer jammed again, and the meeting starts in five minutes.
    Dev: Would you like me to print it on the second floor?
    Grace: That would be great. Could you make ten copies?
    Dev: Sure. I'll bring them right to the meeting room.

    Toon antwoord

    Antwoord: D. Print the document on another floor

    Dev asks, "Would you like me to print it on the second floor?" "Would you like me to ...?" is a polite offer.

    Transcript

    Grace: Oh no, the printer jammed again, and the meeting starts in five minutes.
    Dev: Would you like me to print it on the second floor?
    Grace: That would be great. Could you make ten copies?
    Dev: Sure. I'll bring them right to the meeting room.

  13. Vraag 13 van 16

    Listen. How many copies does Grace ask for?
    Luister en antwoord daarna. Het transcript verschijnt na je antwoord.
    Geen geluid? Lees de tekst

    Grace: Oh no, the printer jammed again, and the meeting starts in five minutes.
    Dev: Would you like me to print it on the second floor?
    Grace: That would be great. Could you make ten copies?
    Dev: Sure. I'll bring them right to the meeting room.

    Toon antwoord

    Antwoord: A. Ten

    Grace asks for ten copies. "Five" is the minutes until the meeting, and "second" is the floor.

    Transcript

    Grace: Oh no, the printer jammed again, and the meeting starts in five minutes.
    Dev: Would you like me to print it on the second floor?
    Grace: That would be great. Could you make ten copies?
    Dev: Sure. I'll bring them right to the meeting room.

  14. Vraag 14 van 16

    Which sentence checks your understanding without sounding rude?
    Toon antwoord

    Antwoord: B. So, if I understand correctly, I start with yesterday's orders?

    "If I understand correctly ..." lets you repeat the task back and check it politely.

  15. Vraag 15 van 16

    Read the message. What does Lucy offer Ahmed?

    Hi Ahmed, could you cover my shift on Saturday? I have a family event. I'd be happy to take your Wednesday shift in return. No worries if you can't. Just let me know by Thursday so I can ask someone else. Thanks! Lucy

    Toon antwoord

    Antwoord: D. To work his Wednesday shift

    Lucy writes that she would be happy to take Ahmed's Wednesday shift in return. Offering something back makes a request easier to accept.

  16. Vraag 16 van 16

    Read the message. By when does Lucy need an answer?

    Hi Ahmed, could you cover my shift on Saturday? I have a family event. I'd be happy to take your Wednesday shift in return. No worries if you can't. Just let me know by Thursday so I can ask someone else. Thanks! Lucy

    Toon antwoord

    Antwoord: B. Thursday

    Lucy asks Ahmed to let her know by Thursday so she has time to ask someone else.

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