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English for the Canadian Workplace Course: Polite requests and asking for clarification

Temaquiz utan tidsgräns: 16 frågor om Polite requests and asking for clarification, med en förklaring efter varje svar. Frågor och svar blandas varje gång.

  • Kurs
  • Kanada
  • 99 frågor
  • Kontrollerad 13 oktober 2026
  • Faktagranskad 13 oktober 2026
Börja med lektionernaEnglish for the Canadian Workplace Course: Lessons: cirka 240 minuters läsning. Alla provfrågor tas upp i lektionerna.

Temaquiz 3: Polite requests and asking for clarification

  1. Fråga 1 av 16

    Which request is the most polite?
    Visa svar

    Svar: C. Could you pass me the tape, please?

    "Could you ..., please?" is a soft, polite request. Direct commands can sound rude to coworkers.

  2. Fråga 2 av 16

    Your coworker asks, "Would you mind helping me with these boxes?" You are happy to help. What do you say?
    Visa svar

    Svar: A. Not at all. Where do they go?

    "Would you mind ...?" asks if it is a problem for you. "Not at all" means it is no problem and you will help.

  3. Fråga 3 av 16

    Complete the request: "Would you mind ___ the door?"
    Visa svar

    Svar: C. closing

    After "Would you mind", use the -ing form of the verb: "Would you mind closing the door?"

  4. Fråga 4 av 16

    You did not hear a number your supervisor said. What is the best thing to say?
    Visa svar

    Svar: B. Sorry, could you repeat the number?

    Ask politely for the part you missed. Job Bank advises asking for more explanation when you do not understand.

  5. Fråga 5 av 16

    Your supervisor writes, "I need the report by EOD." What does EOD mean?
    Visa svar

    Svar: A. End of day

    EOD means end of day, usually the end of the workday. If you are not sure what time that is, ask.

  6. Fråga 6 av 16

    Which sentence asks for permission politely?
    Visa svar

    Svar: B. Would it be okay if I took my break now?

    "Would it be okay if I ...?" and "Is it all right if I ...?" are polite ways to ask permission.

  7. Fråga 7 av 16

    Listen. What does Mateo do to avoid a mistake?
    Lyssna och svara sedan. Transkriptionen visas när du har svarat.
    Inget ljud? Läs texten

    Supervisor: Mateo, can you move the blue bins to bay four before the truck comes at two?
    Mateo: Sure. Just to confirm, the blue bins go to bay four, and the truck comes at two o'clock?
    Supervisor: That's right. Thanks!

    Visa svar

    Svar: D. He repeats the key details to check them

    Mateo says "Just to confirm" and repeats the place and time. Repeating key details back is the best way to avoid mistakes.

    Transkription

    Supervisor: Mateo, can you move the blue bins to bay four before the truck comes at two?
    Mateo: Sure. Just to confirm, the blue bins go to bay four, and the truck comes at two o'clock?
    Supervisor: That's right. Thanks!

  8. Fråga 8 av 16

    Listen. Where should the blue bins go?
    Lyssna och svara sedan. Transkriptionen visas när du har svarat.
    Inget ljud? Läs texten

    Supervisor: Mateo, can you move the blue bins to bay four before the truck comes at two?
    Mateo: Sure. Just to confirm, the blue bins go to bay four, and the truck comes at two o'clock?
    Supervisor: That's right. Thanks!

    Visa svar

    Svar: A. Bay four

    The supervisor says bay four. "Two" is the time the truck comes, not the bay.

    Transkription

    Supervisor: Mateo, can you move the blue bins to bay four before the truck comes at two?
    Mateo: Sure. Just to confirm, the blue bins go to bay four, and the truck comes at two o'clock?
    Supervisor: That's right. Thanks!

  9. Fråga 9 av 16

    Your supervisor explains a task, but you do not understand the word "restock". What should you ask?
    Visa svar

    Svar: A. Sorry, what do you mean by "restock"?

    Ask about the exact word you did not understand. "What do you mean by ...?" is clear and polite.

  10. Fråga 10 av 16

    Your manager asks you to stay late tonight, but you must pick up your child. Which answer is polite and clear?
    Visa svar

    Svar: C. I'm sorry, I can't tonight, but I could stay tomorrow.

    A polite "no" says sorry, gives a clear answer and, if possible, offers another option.

  11. Fråga 11 av 16

    Why is it a problem to just nod and say "yes" when you do not understand an instruction?
    Visa svar

    Svar: C. Your supervisor will think you understood

    If you say "yes", your supervisor expects the job done correctly. Ask questions instead, especially about safety.

  12. Fråga 12 av 16

    Listen. What does Dev offer to do?
    Lyssna och svara sedan. Transkriptionen visas när du har svarat.
    Inget ljud? Läs texten

    Grace: Oh no, the printer jammed again, and the meeting starts in five minutes.
    Dev: Would you like me to print it on the second floor?
    Grace: That would be great. Could you make ten copies?
    Dev: Sure. I'll bring them right to the meeting room.

    Visa svar

    Svar: D. Print the document on another floor

    Dev asks, "Would you like me to print it on the second floor?" "Would you like me to ...?" is a polite offer.

    Transkription

    Grace: Oh no, the printer jammed again, and the meeting starts in five minutes.
    Dev: Would you like me to print it on the second floor?
    Grace: That would be great. Could you make ten copies?
    Dev: Sure. I'll bring them right to the meeting room.

  13. Fråga 13 av 16

    Listen. How many copies does Grace ask for?
    Lyssna och svara sedan. Transkriptionen visas när du har svarat.
    Inget ljud? Läs texten

    Grace: Oh no, the printer jammed again, and the meeting starts in five minutes.
    Dev: Would you like me to print it on the second floor?
    Grace: That would be great. Could you make ten copies?
    Dev: Sure. I'll bring them right to the meeting room.

    Visa svar

    Svar: A. Ten

    Grace asks for ten copies. "Five" is the minutes until the meeting, and "second" is the floor.

    Transkription

    Grace: Oh no, the printer jammed again, and the meeting starts in five minutes.
    Dev: Would you like me to print it on the second floor?
    Grace: That would be great. Could you make ten copies?
    Dev: Sure. I'll bring them right to the meeting room.

  14. Fråga 14 av 16

    Which sentence checks your understanding without sounding rude?
    Visa svar

    Svar: B. So, if I understand correctly, I start with yesterday's orders?

    "If I understand correctly ..." lets you repeat the task back and check it politely.

  15. Fråga 15 av 16

    Read the message. What does Lucy offer Ahmed?

    Hi Ahmed, could you cover my shift on Saturday? I have a family event. I'd be happy to take your Wednesday shift in return. No worries if you can't. Just let me know by Thursday so I can ask someone else. Thanks! Lucy

    Visa svar

    Svar: D. To work his Wednesday shift

    Lucy writes that she would be happy to take Ahmed's Wednesday shift in return. Offering something back makes a request easier to accept.

  16. Fråga 16 av 16

    Read the message. By when does Lucy need an answer?

    Hi Ahmed, could you cover my shift on Saturday? I have a family event. I'd be happy to take your Wednesday shift in return. No worries if you can't. Just let me know by Thursday so I can ask someone else. Thanks! Lucy

    Visa svar

    Svar: B. Thursday

    Lucy asks Ahmed to let her know by Thursday so she has time to ask someone else.

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