English for the Canadian Workplace Course: Polite requests and asking for clarification
Quiz sa paksa na walang limitasyon sa oras: 16 tanong tungkol sa Polite requests and asking for clarification, may paliwanag pagkatapos ng bawat sagot. Binabago ang ayos ng mga tanong at sagot sa bawat pagkakataon.
Quiz sa paksa 3: Polite requests and asking for clarification
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Tanong 1 ng 16
Ipakita ang sagot
Sagot: C. Could you pass me the tape, please?
"Could you ..., please?" is a soft, polite request. Direct commands can sound rude to coworkers.
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Tanong 2 ng 16
Ipakita ang sagot
Sagot: A. Not at all. Where do they go?
"Would you mind ...?" asks if it is a problem for you. "Not at all" means it is no problem and you will help.
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Tanong 3 ng 16
Ipakita ang sagot
Sagot: C. closing
After "Would you mind", use the -ing form of the verb: "Would you mind closing the door?"
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Tanong 4 ng 16
Ipakita ang sagot
Sagot: B. Sorry, could you repeat the number?
Ask politely for the part you missed. Job Bank advises asking for more explanation when you do not understand.
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Tanong 5 ng 16
Ipakita ang sagot
Sagot: A. End of day
EOD means end of day, usually the end of the workday. If you are not sure what time that is, ask.
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Tanong 6 ng 16
Ipakita ang sagot
Sagot: B. Would it be okay if I took my break now?
"Would it be okay if I ...?" and "Is it all right if I ...?" are polite ways to ask permission.
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Tanong 7 ng 16
Ipakita ang sagot
Sagot: D. He repeats the key details to check them
Mateo says "Just to confirm" and repeats the place and time. Repeating key details back is the best way to avoid mistakes.
Transcript
Supervisor: Mateo, can you move the blue bins to bay four before the truck comes at two?
Mateo: Sure. Just to confirm, the blue bins go to bay four, and the truck comes at two o'clock?
Supervisor: That's right. Thanks! -
Tanong 8 ng 16
Ipakita ang sagot
Sagot: A. Bay four
The supervisor says bay four. "Two" is the time the truck comes, not the bay.
Transcript
Supervisor: Mateo, can you move the blue bins to bay four before the truck comes at two?
Mateo: Sure. Just to confirm, the blue bins go to bay four, and the truck comes at two o'clock?
Supervisor: That's right. Thanks! -
Tanong 9 ng 16
Ipakita ang sagot
Sagot: A. Sorry, what do you mean by "restock"?
Ask about the exact word you did not understand. "What do you mean by ...?" is clear and polite.
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Tanong 10 ng 16
Ipakita ang sagot
Sagot: C. I'm sorry, I can't tonight, but I could stay tomorrow.
A polite "no" says sorry, gives a clear answer and, if possible, offers another option.
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Tanong 11 ng 16
Ipakita ang sagot
Sagot: C. Your supervisor will think you understood
If you say "yes", your supervisor expects the job done correctly. Ask questions instead, especially about safety.
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Tanong 12 ng 16
Ipakita ang sagot
Sagot: D. Print the document on another floor
Dev asks, "Would you like me to print it on the second floor?" "Would you like me to ...?" is a polite offer.
Transcript
Grace: Oh no, the printer jammed again, and the meeting starts in five minutes.
Dev: Would you like me to print it on the second floor?
Grace: That would be great. Could you make ten copies?
Dev: Sure. I'll bring them right to the meeting room. -
Tanong 13 ng 16
Ipakita ang sagot
Sagot: A. Ten
Grace asks for ten copies. "Five" is the minutes until the meeting, and "second" is the floor.
Transcript
Grace: Oh no, the printer jammed again, and the meeting starts in five minutes.
Dev: Would you like me to print it on the second floor?
Grace: That would be great. Could you make ten copies?
Dev: Sure. I'll bring them right to the meeting room. -
Tanong 14 ng 16
Ipakita ang sagot
Sagot: B. So, if I understand correctly, I start with yesterday's orders?
"If I understand correctly ..." lets you repeat the task back and check it politely.
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Tanong 15 ng 16
Ipakita ang sagot
Sagot: D. To work his Wednesday shift
Lucy writes that she would be happy to take Ahmed's Wednesday shift in return. Offering something back makes a request easier to accept.
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Tanong 16 ng 16
Ipakita ang sagot
Sagot: B. Thursday
Lucy asks Ahmed to let her know by Thursday so she has time to ask someone else.
Keyboard: 1–4 para sumagot, Enter para sa susunod na tanong.