Trauma-Informed Security Course 2026

This course is for security guards and front-line staff in Canada who want to respond to people in a way that does not add to past harm. It covers what trauma is, the four principles of trauma- and violence-informed approaches from the Public Health Agency of Canada, common triggers, consent, supporting people who were harmed, and looking after yourself.

Formation
Canada
25 questions
Vérifié le 11 octobre 2026

En bref

Ce cours gratuit comprend environ 25 minutes de leçons et un test de 25 questions. Obtenez 80 % ou plus pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 11 octobre 2026.

Commencez par les leçonsTrauma-Informed Security Course: Lessons : environ 25 minutes de lecture. Chaque question du test est traitée dans les leçons.

Ce que vous allez apprendre

Explain what trauma is, including complex and intergenerational trauma
Describe the four principles of trauma- and violence-informed approaches
Avoid common triggers by explaining actions, offering choices and asking before touch
Support a person who was harmed without blame or retelling
Recognize stress reactions in yourself and seek support

Obtenez 80 % ou plus pour télécharger votre certificat.

À savoir avant l’examen

The Public Health Agency of Canada describes trauma as an overwhelmingly negative event or series of events.
PHAC's four principles are: understand trauma and violence; create safe environments; foster choice, collaboration and connection; and provide strengths-based, capacity-building support.
Trauma can be acute, from one event, or complex, from repeated experiences. It can also be intergenerational.
PHAC gives the colonization of Indigenous peoples as an example of systemic violence.
9-8-8 is Canada's Suicide Crisis Helpline, available by call or text 24/7.

Questions fréquentes

Do I need to know someone's history to be trauma-informed?

No. You usually cannot tell who has experienced trauma. A trauma-informed approach treats everyone with the same respect, predictability and choice.

Does this mean I let people break the rules?

No. You still keep people safe and enforce site rules. Trauma-informed practice changes how you do it: explain, offer choices, ask before touch and avoid blame.

Is this the same as counselling?

No. Guards do not treat trauma. Your role is to avoid causing more harm and to connect people with services such as 9-1-1, 9-8-8 and 211.

Where do the four principles come from?

They come from the Public Health Agency of Canada's guidance on trauma- and violence-informed approaches to policy and practice.

L’attestation est-elle accréditée ou reconnue officiellement ?

Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.