Trauma-Informed Security Course 2026

This course is for security guards and front-line staff in Canada who want to respond to people in a way that does not add to past harm. It covers what trauma is, the four principles of trauma- and violence-informed approaches from the Public Health Agency of Canada, common triggers, consent, supporting people who were harmed, and looking after yourself.

Corso
Canada
25 domande
Verificato: 11 ottobre 2026

In breve

Questo corso gratuito ha circa 25 minuti di lezioni e un test di 25 domande. Con l’80% o più puoi scaricare un attestato di completamento (privato, non accreditato). Verificato sulle fonti ufficiali in data 11 ottobre 2026.

Inizia dalle lezioniTrauma-Informed Security Course: Lessons: circa 25 minuti di lettura. Ogni domanda del test è trattata nelle lezioni.

Cosa imparerai

Explain what trauma is, including complex and intergenerational trauma
Describe the four principles of trauma- and violence-informed approaches
Avoid common triggers by explaining actions, offering choices and asking before touch
Support a person who was harmed without blame or retelling
Recognize stress reactions in yourself and seek support

Ottieni almeno l’80% per scaricare il tuo attestato.

Cosa sapere prima del test

The Public Health Agency of Canada describes trauma as an overwhelmingly negative event or series of events.
PHAC's four principles are: understand trauma and violence; create safe environments; foster choice, collaboration and connection; and provide strengths-based, capacity-building support.
Trauma can be acute, from one event, or complex, from repeated experiences. It can also be intergenerational.
PHAC gives the colonization of Indigenous peoples as an example of systemic violence.
9-8-8 is Canada's Suicide Crisis Helpline, available by call or text 24/7.

Domande frequenti

Do I need to know someone's history to be trauma-informed?

No. You usually cannot tell who has experienced trauma. A trauma-informed approach treats everyone with the same respect, predictability and choice.

Does this mean I let people break the rules?

No. You still keep people safe and enforce site rules. Trauma-informed practice changes how you do it: explain, offer choices, ask before touch and avoid blame.

Is this the same as counselling?

No. Guards do not treat trauma. Your role is to avoid causing more harm and to connect people with services such as 9-1-1, 9-8-8 and 211.

Where do the four principles come from?

They come from the Public Health Agency of Canada's guidance on trauma- and violence-informed approaches to policy and practice.

L’attestato è accreditato o riconosciuto ufficialmente?

No. È un attestato di completamento privato, solo per le tue conoscenze. Non è riconosciuto, accreditato né approvato da alcun governo, ente di rilascio delle licenze, autorità di regolamentazione o istituto di istruzione e non sostituisce alcuna licenza, certificazione o formazione richiesta dalla legge.