Delegation and Shift Handover Course：结业考试 2026

每次从课程中随机抽取一套新的35道题。得分达到80%或以上即可下载证书。答案将在最后显示。

本模拟考试的规则

每次作答都会从本测试全部 95 道题中随机抽取 35 道题，因此每次都不一样。

结束后可以看到得分、每道题的答案和解析。最好成绩会保存在此浏览器中，你可以反复练习，直到稳妥通过。

Decide which tasks to delegate, which to keep, and who to give them to
Give clear instructions that cover what, how, why and when
Check understanding with teach-back and read-back instead of "Do you understand?"
Follow up on delegated work without micromanaging, and give useful feedback
Run a face-to-face, two-way shift handover that puts safety items first
Write factual handover log entries and improve weak ones
Hand over a security post, a hotel desk, a till or an office workload with nothing missed

得分达到80%或以上即可下载证书。