Key and Lock Control Course for Security Guards 2026

This course is for security guards, concierges and site supervisors who hold, issue or track keys and access cards. It explains how master key systems work, how to keep an accurate key log, what to do when a key goes missing, and how key control links to privacy and licensing rules in Canada.

  • Formation
  • Canada
  • 25 questions
  • Vérifié le 11 octobre 2026

En bref

Ce cours gratuit comprend environ 15 minutes de leçons et un test de 25 questions. Obtenez 80 % ou plus pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 11 octobre 2026.

Commencez par les leçonsKey and Lock Control Course: Lessons : environ 15 minutes de lecture. Chaque question du test est traitée dans les leçons.

Ce que vous allez apprendre

  • Explain why key control matters for site security
  • Describe how a master key system is organized
  • Issue, sign out and audit keys and access cards correctly
  • Respond to lost, stolen or unreturned keys
  • Know where security work ends and licensed locksmith work begins

Obtenez 80 % ou plus pour télécharger votre certificat.

  1. Question 1 sur 25

    What is key control?
    Voir la réponse

    Réponse: D. A system for deciding who gets keys, recording who has them and getting them back

    Key control tracks every key from issue to return so the client knows who has access.

  2. Question 2 sur 25

    Why can a lost master key be so costly?
    Voir la réponse

    Réponse: D. Locks across the building may need to be changed

    A master key opens many locks, so losing it can mean re-keying a whole building.

  3. Question 3 sur 25

    Which PIPEDA safeguard example does good key control directly support?
    Voir la réponse

    Réponse: A. Restricted access to offices

    PIPEDA Schedule 1 lists locked filing cabinets and restricted access to offices as physical safeguards, which depend on key control.

  4. Question 4 sur 25

    In a master key system, what does a change key open?
    Voir la réponse

    Réponse: A. One lock or door

    A change key is the lowest level and opens a single lock.

  5. Question 5 sur 25

    Which key opens locks across several buildings or a whole campus?
    Voir la réponse

    Réponse: A. Grand master key

    The grand master is the highest level and covers multiple buildings or areas.

  6. Question 6 sur 25

    A sub-master key usually opens what?
    Voir la réponse

    Réponse: A. A group of locks, such as all offices on one floor

    Sub-master keys open a defined group of locks below the master level.

  7. Question 7 sur 25

    How should the number of copies change as key levels get higher?
    Voir la réponse

    Réponse: C. There should be fewer copies and tighter control

    Higher-level keys open more doors, so fewer copies and tighter control reduce risk.

  8. Question 8 sur 25

    Why is a "Do not duplicate" stamp not enough on its own?
    Voir la réponse

    Réponse: A. Some key-cutting shops ignore the stamp

    A stamp is only a request; restricted key blanks provide real control over copying.

  9. Question 9 sur 25

    What is a restricted key system?
    Voir la réponse

    Réponse: C. Special key blanks that only an authorized dealer can cut with approval

    Restricted systems control copying through special blanks and authorization.

  10. Question 10 sur 25

    What is one advantage of access cards or fobs over metal keys?
    Voir la réponse

    Réponse: D. They can be switched off quickly if lost

    Electronic credentials can be deactivated in seconds and often record each use.

  11. Question 11 sur 25

    A coworker asks to borrow your access card for a minute. What should you do?
    Voir la réponse

    Réponse: D. Refuse and follow the post orders for giving access

    Cards are treated like keys; never lend them.

  12. Question 12 sur 25

    Who should you issue a key to?
    Voir la réponse

    Réponse: C. Only people on the client's authorized list, for keys they are approved to have

    Keys go only to authorized people for approved keys.

  13. Question 13 sur 25

    How should a key be identified in the key log?
    Voir la réponse

    Réponse: C. By its key or card number

    Numbers identify keys exactly and avoid confusion.

  14. Question 14 sur 25

    Which detail belongs in a key log entry?
    Voir la réponse

    Réponse: A. The date and time the key was taken out and returned

    Logs record who had which key and when it went out and came back.

  15. Question 15 sur 25

    Why should key tags use numbers instead of the address or room name?
    Voir la réponse

    Réponse: A. So a lost key does not show what it opens

    A tag that names the room or address helps a finder or thief use the key.

  16. Question 16 sur 25

    Where should spare keys be kept?
    Voir la réponse

    Réponse: D. In a locked key cabinet

    A locked cabinet keeps spares controlled and accounted for.

  17. Question 17 sur 25

    When should keys be counted at the security desk?
    Voir la réponse

    Réponse: A. At every shift change, with the count recorded

    Counting at handover shows exactly when a key went missing.

  18. Question 18 sur 25

    What is a key audit?
    Voir la réponse

    Réponse: C. Comparing every key in the log with the keys actually on hand

    An audit checks that the records match reality.

  19. Question 19 sur 25

    An employee is leaving the company. What should happen with their keys and cards?
    Voir la réponse

    Réponse: D. They are collected and the log is updated

    Recovering keys from departing people closes an easy gap in security.

  20. Question 20 sur 25

    You realize your master key is missing during a shift. What should you do first?
    Voir la réponse

    Réponse: D. Report it to your supervisor immediately

    Report lost keys at once; delay leaves the site at risk.

  21. Question 21 sur 25

    An access card has been stolen. What should be asked for right away?
    Voir la réponse

    Réponse: D. Deactivation of the card

    Deactivating a stolen card stops it from being used.

  22. Question 22 sur 25

    While the client decides what to do about a lost key, what can a guard do?
    Voir la réponse

    Réponse: B. Increase patrols of the areas that key opens

    Extra patrols help protect areas at risk until locks are changed.

  23. Question 23 sur 25

    On patrol you find a door with tape over the latch. What should you do?
    Voir la réponse

    Réponse: C. Record and report it, and secure the door if it is safe

    Taped latches defeat locks and may signal planned entry; record and report.

  24. Question 24 sur 25

    In Alberta, which of these must a licensed locksmith be?
    Voir la réponse

    Réponse: D. A certified journeyperson

    Alberta says locksmiths must be licensed and certified journeypersons.

  25. Question 25 sur 25

    In Alberta, can a person hold both a locksmith licence and a security service worker licence?
    Voir la réponse

    Réponse: B. No, a locksmith cannot also hold a security service worker licence

    Alberta says locksmiths cannot hold a second licence as an investigator or security service worker.

À savoir avant l’examen

  • Alberta licenses locksmiths under the Security Services and Investigators Act; a licensed locksmith must also be a certified journeyperson.
  • In Alberta, a locksmith cannot also hold a security service worker or investigator licence.
  • In British Columbia, locksmith work is a type of security work that needs a licence, alongside security guard, alarm and armoured car work.
  • PIPEDA says personal information must be protected by safeguards, including physical measures such as locked filing cabinets and restricted access to offices.

Questions fréquentes

What should a key log record?

At a minimum: the key or card number, who took it, the date and time out, the date and time back, and signatures or initials. Many sites also record the reason and who authorized it.

What should I do if I lose a key?

Report it to your supervisor right away, even if you think you will find it. Write down when and where you last had it. The client then decides whether to re-key locks or deactivate cards.

Can a security guard rekey or pick locks?

Not as part of security guard work. Locksmith work is a separately licensed trade in provinces such as Alberta and British Columbia. Guards report lock problems so a qualified locksmith can fix them.

L’attestation est-elle accréditée ou reconnue officiellement ?

Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.

Sources

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