Key and Lock Control Course for Security Guards 2026
This course is for security guards, concierges and site supervisors who hold, issue or track keys and access cards. It explains how master key systems work, how to keep an accurate key log, what to do when a key goes missing, and how key control links to privacy and licensing rules in Canada.
En bref
Ce cours gratuit comprend environ 15 minutes de leçons et un test de 25 questions. Obtenez 80 % ou plus pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 11 octobre 2026.
Ce que vous allez apprendre
- Explain why key control matters for site security
- Describe how a master key system is organized
- Issue, sign out and audit keys and access cards correctly
- Respond to lost, stolen or unreturned keys
- Know where security work ends and licensed locksmith work begins
Obtenez 80 % ou plus pour télécharger votre certificat.
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Question 1 sur 25
Voir la réponse
Réponse: D. A system for deciding who gets keys, recording who has them and getting them back
Key control tracks every key from issue to return so the client knows who has access.
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Question 2 sur 25
Voir la réponse
Réponse: D. Locks across the building may need to be changed
A master key opens many locks, so losing it can mean re-keying a whole building.
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Question 3 sur 25
Voir la réponse
Réponse: A. Restricted access to offices
PIPEDA Schedule 1 lists locked filing cabinets and restricted access to offices as physical safeguards, which depend on key control.
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Question 4 sur 25
Voir la réponse
Réponse: A. One lock or door
A change key is the lowest level and opens a single lock.
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Question 5 sur 25
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Réponse: A. Grand master key
The grand master is the highest level and covers multiple buildings or areas.
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Question 6 sur 25
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Réponse: A. A group of locks, such as all offices on one floor
Sub-master keys open a defined group of locks below the master level.
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Question 7 sur 25
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Réponse: C. There should be fewer copies and tighter control
Higher-level keys open more doors, so fewer copies and tighter control reduce risk.
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Question 8 sur 25
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Réponse: A. Some key-cutting shops ignore the stamp
A stamp is only a request; restricted key blanks provide real control over copying.
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Question 9 sur 25
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Réponse: C. Special key blanks that only an authorized dealer can cut with approval
Restricted systems control copying through special blanks and authorization.
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Question 10 sur 25
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Réponse: D. They can be switched off quickly if lost
Electronic credentials can be deactivated in seconds and often record each use.
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Question 11 sur 25
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Réponse: D. Refuse and follow the post orders for giving access
Cards are treated like keys; never lend them.
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Question 12 sur 25
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Réponse: C. Only people on the client's authorized list, for keys they are approved to have
Keys go only to authorized people for approved keys.
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Question 13 sur 25
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Réponse: C. By its key or card number
Numbers identify keys exactly and avoid confusion.
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Question 14 sur 25
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Réponse: A. The date and time the key was taken out and returned
Logs record who had which key and when it went out and came back.
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Question 15 sur 25
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Réponse: A. So a lost key does not show what it opens
A tag that names the room or address helps a finder or thief use the key.
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Question 16 sur 25
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Réponse: D. In a locked key cabinet
A locked cabinet keeps spares controlled and accounted for.
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Question 17 sur 25
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Réponse: A. At every shift change, with the count recorded
Counting at handover shows exactly when a key went missing.
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Question 18 sur 25
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Réponse: C. Comparing every key in the log with the keys actually on hand
An audit checks that the records match reality.
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Question 19 sur 25
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Réponse: D. They are collected and the log is updated
Recovering keys from departing people closes an easy gap in security.
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Question 20 sur 25
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Réponse: D. Report it to your supervisor immediately
Report lost keys at once; delay leaves the site at risk.
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Question 21 sur 25
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Réponse: D. Deactivation of the card
Deactivating a stolen card stops it from being used.
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Question 22 sur 25
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Réponse: B. Increase patrols of the areas that key opens
Extra patrols help protect areas at risk until locks are changed.
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Question 23 sur 25
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Réponse: C. Record and report it, and secure the door if it is safe
Taped latches defeat locks and may signal planned entry; record and report.
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Question 24 sur 25
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Réponse: D. A certified journeyperson
Alberta says locksmiths must be licensed and certified journeypersons.
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Question 25 sur 25
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Réponse: B. No, a locksmith cannot also hold a security service worker licence
Alberta says locksmiths cannot hold a second licence as an investigator or security service worker.
Clavier : 1–4 pour répondre, Entrée pour la question suivante.
À savoir avant l’examen
- Alberta licenses locksmiths under the Security Services and Investigators Act; a licensed locksmith must also be a certified journeyperson.
- In Alberta, a locksmith cannot also hold a security service worker or investigator licence.
- In British Columbia, locksmith work is a type of security work that needs a licence, alongside security guard, alarm and armoured car work.
- PIPEDA says personal information must be protected by safeguards, including physical measures such as locked filing cabinets and restricted access to offices.
Questions fréquentes
What should a key log record?
At a minimum: the key or card number, who took it, the date and time out, the date and time back, and signatures or initials. Many sites also record the reason and who authorized it.
What should I do if I lose a key?
Report it to your supervisor right away, even if you think you will find it. Write down when and where you last had it. The client then decides whether to re-key locks or deactivate cards.
Can a security guard rekey or pick locks?
Not as part of security guard work. Locksmith work is a separately licensed trade in provinces such as Alberta and British Columbia. Guards report lock problems so a qualified locksmith can fix them.
L’attestation est-elle accréditée ou reconnue officiellement ?
Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.