Key and Lock Control Course for Security Guards 2026
This course is for security guards, concierges and site supervisors who hold, issue or track keys and access cards. It explains how master key systems work, how to keep an accurate key log, what to do when a key goes missing, and how key control links to privacy and licensing rules in Canada.
Resposta rápida
Este curso gratuito tem cerca de 15 minutos de lições e um teste de 25 perguntas. Com 80% ou mais pode descarregar um certificado de conclusão (privado, não acreditado). Verificado com fontes oficiais em 11 de outubro de 2026.
O que vai aprender
- Explain why key control matters for site security
- Describe how a master key system is organized
- Issue, sign out and audit keys and access cards correctly
- Respond to lost, stolen or unreturned keys
- Know where security work ends and licensed locksmith work begins
Obtenha 80% ou mais para descarregar o seu certificado.
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Pergunta 1 de 25
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Resposta: D. A system for deciding who gets keys, recording who has them and getting them back
Key control tracks every key from issue to return so the client knows who has access.
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Pergunta 2 de 25
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Resposta: D. Locks across the building may need to be changed
A master key opens many locks, so losing it can mean re-keying a whole building.
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Pergunta 3 de 25
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Resposta: A. Restricted access to offices
PIPEDA Schedule 1 lists locked filing cabinets and restricted access to offices as physical safeguards, which depend on key control.
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Pergunta 4 de 25
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Resposta: A. One lock or door
A change key is the lowest level and opens a single lock.
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Pergunta 5 de 25
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Resposta: A. Grand master key
The grand master is the highest level and covers multiple buildings or areas.
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Pergunta 6 de 25
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Resposta: A. A group of locks, such as all offices on one floor
Sub-master keys open a defined group of locks below the master level.
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Pergunta 7 de 25
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Resposta: C. There should be fewer copies and tighter control
Higher-level keys open more doors, so fewer copies and tighter control reduce risk.
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Pergunta 8 de 25
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Resposta: A. Some key-cutting shops ignore the stamp
A stamp is only a request; restricted key blanks provide real control over copying.
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Pergunta 9 de 25
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Resposta: C. Special key blanks that only an authorized dealer can cut with approval
Restricted systems control copying through special blanks and authorization.
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Pergunta 10 de 25
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Resposta: D. They can be switched off quickly if lost
Electronic credentials can be deactivated in seconds and often record each use.
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Pergunta 11 de 25
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Resposta: D. Refuse and follow the post orders for giving access
Cards are treated like keys; never lend them.
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Pergunta 12 de 25
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Resposta: C. Only people on the client's authorized list, for keys they are approved to have
Keys go only to authorized people for approved keys.
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Pergunta 13 de 25
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Resposta: C. By its key or card number
Numbers identify keys exactly and avoid confusion.
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Pergunta 14 de 25
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Resposta: A. The date and time the key was taken out and returned
Logs record who had which key and when it went out and came back.
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Pergunta 15 de 25
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Resposta: A. So a lost key does not show what it opens
A tag that names the room or address helps a finder or thief use the key.
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Pergunta 16 de 25
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Resposta: D. In a locked key cabinet
A locked cabinet keeps spares controlled and accounted for.
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Pergunta 17 de 25
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Resposta: A. At every shift change, with the count recorded
Counting at handover shows exactly when a key went missing.
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Pergunta 18 de 25
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Resposta: C. Comparing every key in the log with the keys actually on hand
An audit checks that the records match reality.
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Pergunta 19 de 25
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Resposta: D. They are collected and the log is updated
Recovering keys from departing people closes an easy gap in security.
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Pergunta 20 de 25
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Resposta: D. Report it to your supervisor immediately
Report lost keys at once; delay leaves the site at risk.
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Pergunta 21 de 25
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Resposta: D. Deactivation of the card
Deactivating a stolen card stops it from being used.
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Pergunta 22 de 25
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Resposta: B. Increase patrols of the areas that key opens
Extra patrols help protect areas at risk until locks are changed.
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Pergunta 23 de 25
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Resposta: C. Record and report it, and secure the door if it is safe
Taped latches defeat locks and may signal planned entry; record and report.
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Pergunta 24 de 25
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Resposta: D. A certified journeyperson
Alberta says locksmiths must be licensed and certified journeypersons.
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Pergunta 25 de 25
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Resposta: B. No, a locksmith cannot also hold a security service worker licence
Alberta says locksmiths cannot hold a second licence as an investigator or security service worker.
Teclado: 1–4 para responder, Enter para a pergunta seguinte.
O que saber antes do exame
- Alberta licenses locksmiths under the Security Services and Investigators Act; a licensed locksmith must also be a certified journeyperson.
- In Alberta, a locksmith cannot also hold a security service worker or investigator licence.
- In British Columbia, locksmith work is a type of security work that needs a licence, alongside security guard, alarm and armoured car work.
- PIPEDA says personal information must be protected by safeguards, including physical measures such as locked filing cabinets and restricted access to offices.
Perguntas frequentes
What should a key log record?
At a minimum: the key or card number, who took it, the date and time out, the date and time back, and signatures or initials. Many sites also record the reason and who authorized it.
What should I do if I lose a key?
Report it to your supervisor right away, even if you think you will find it. Write down when and where you last had it. The client then decides whether to re-key locks or deactivate cards.
Can a security guard rekey or pick locks?
Not as part of security guard work. Locksmith work is a separately licensed trade in provinces such as Alberta and British Columbia. Guards report lock problems so a qualified locksmith can fix them.
O certificado é acreditado ou reconhecido oficialmente?
Não. É um certificado de conclusão privado, apenas para o seu conhecimento. Não é reconhecido, acreditado nem aprovado por nenhum governo, entidade licenciadora, regulador ou instituição de ensino e não substitui qualquer licença, certificação ou formação exigida por lei.