Event and Crowd Management Course 2026

This course is for security staff at concerts, festivals, sports and community events in Canada. It covers planning and briefings, entry and bag checks, crowd safety, weather and emergencies, removing guests and lost children.

  • Corso
  • Canada
  • 25 domande
  • Verificato: 11 ottobre 2026

In breve

Questo corso gratuito ha circa 15 minuti di lezioni e un test di 25 domande. Con l’80% o più puoi scaricare un attestato di completamento (privato, non accreditato). Verificato sulle fonti ufficiali in data 11 ottobre 2026.

Inizia dalle lezioniEvent and Crowd Management Course: Lessons: circa 15 minuti di lettura. Ogni domanda del test è trattata nelle lezioni.

Cosa imparerai

  • Prepare for an event by learning exits, radio plans and the emergency plan
  • Run consent-based bag checks and age checks at the gate
  • Spot dangerous crowding early and report it
  • Apply lightning safety and evacuation steps
  • Handle ejections and lost children safely

Ottieni almeno l’80% per scaricare il tuo attestato.

  1. Domanda 1 di 25

    Under fire codes based on the National Fire Code, how many people may enter a room?
    Mostra la risposta

    Risposta: D. No more than the maximum occupant load for that room

    The fire code says the number of occupants permitted to enter a room shall not exceed its maximum occupant load.

  2. Domanda 2 di 25

    Where must the occupant load be posted for an assembly room or floor area with more than 60 people?
    Mostra la risposta

    Risposta: D. In conspicuous places near the principal entrances

    For assembly occupancies over 60 persons, the occupant load must be posted in conspicuous locations near the principal entrances.

  3. Domanda 3 di 25

    A vendor stacks boxes in an exit corridor. What does the fire code require?
    Mostra la risposta

    Risposta: D. Means of egress must be kept free of obstructions

    Fire codes require means of egress to be maintained in good repair and free of obstructions. Have the boxes moved and report it.

  4. Domanda 4 di 25

    What should you learn in the briefing before an event starts?
    Mostra la risposta

    Risposta: B. Exits, radio channels, who you report to and the emergency plan

    You cannot help in an emergency if you do not know the exits, the radio plan and the chain of command.

  5. Domanda 5 di 25

    Bag checks are a condition of entry at a concert. A guest refuses to open their bag. What is correct?
    Mostra la risposta

    Risposta: B. The guest may refuse the search, and staff may then deny entry under the event's conditions

    A bag check at the gate is based on consent as a condition of entry. A person can say no, but they do not have to be let in.

  6. Domanda 6 di 25

    During a bag check you find a prohibited folding chair. What should you do?
    Mostra la risposta

    Risposta: A. Follow the event policy, such as asking the guest to return it to their car or surrender it

    Each event has rules for prohibited items. Apply them the same way for everyone and call police for anything illegal, such as a weapon.

  7. Domanda 7 di 25

    In Alberta, which security staff must hold ProTect certification at events?
    Mostra la risposta

    Risposta: C. Security staff at commercial public resale special events

    AGLC makes ProTect mandatory for security staff at Class A Minors Prohibited premises and commercial public resale special events.

  8. Domanda 8 di 25

    Under Alberta's liquor rules, a minor is a person under what age?
    Mostra la risposta

    Risposta: C. 18

    AGLC defines a minor as a person under 18. Check ID for anyone who appears to be under 25 at the entrance to a licensed area.

  9. Domanda 9 di 25

    What is the legal drinking age in Ontario?
    Mostra la risposta

    Risposta: D. 19

    The AGCO states that the legal drinking and cannabis consumption age in Ontario is 19.

  10. Domanda 10 di 25

    Which is a warning sign of dangerous crowding?
    Mostra la risposta

    Risposta: C. People are being pushed along and cannot move freely on their own

    When people lose control of their own movement, a crowd can quickly become dangerous. Report it at once.

  11. Domanda 11 di 25

    You see people near the stage being crushed against a barrier. What should you do first?
    Mostra la risposta

    Risposta: B. Radio control right away with the exact location and what you see

    Fast reporting lets control stop the show, open space and send help. Never push into a dense crowd yourself.

  12. Domanda 12 di 25

    Where is a crowd crush most likely to start?
    Mostra la risposta

    Risposta: C. At bottlenecks such as entrances, exits and barriers

    Crowds build up where the flow is squeezed. Watch entrances, exits, stairs and the front of stages closely.

  13. Domanda 13 di 25

    How should you give directions to a large crowd during a problem?
    Mostra la risposta

    Risposta: C. Use calm, clear and simple instructions, and point the way

    People follow calm, simple instructions. Telling people to run or giving no direction can cause panic and falls.

  14. Domanda 14 di 25

    Thunder is heard during an outdoor festival. According to Environment and Climate Change Canada, what does this mean?
    Mostra la risposta

    Risposta: A. Lightning is close enough to strike, so people should get to safe shelter

    If you can hear thunder, you can be struck by lightning. Move people to safe shelter right away.

  15. Domanda 15 di 25

    How long should people stay sheltered after the last thunder before outdoor activity resumes?
    Mostra la risposta

    Risposta: A. 30 minutes

    Environment and Climate Change Canada advises waiting 30 minutes after the last rumble of thunder.

  16. Domanda 16 di 25

    Which shelter protects people from lightning?
    Mostra la risposta

    Risposta: A. A fully enclosed building with wiring and plumbing

    Sheds, picnic shelters, tents and covered porches do not protect you. An enclosed building or a metal-roofed vehicle with windows closed does.

  17. Domanda 17 di 25

    What should an outdoor event weather plan include?
    Mostra la risposta

    Risposta: C. Someone assigned to watch forecasts and warnings, with authority to delay or cancel early

    Federal lightning advice for large gatherings is to monitor forecasts and be ready to delay or cancel before a storm arrives.

  18. Domanda 18 di 25

    A guest calls 911 for a friend who is overdosing. Who does the Good Samaritan Drug Overdose Act protect from simple drug possession charges?
    Mostra la risposta

    Risposta: D. The person who seeks help, the person overdosing and others at the scene when help arrives

    The Act covers anyone seeking emergency help during an overdose, including the person overdosing and anyone else at the scene when help arrives.

  19. Domanda 19 di 25

    Someone collapses in a crowded area. What should you do?
    Mostra la risposta

    Risposta: D. Call for medical help, make space around the person and guide responders in

    Responders need space and a clear route. Your job is to call for help, protect the area and guide them in.

  20. Domanda 20 di 25

    In Ontario, a guest who has been told to leave by event security refuses. Under the Trespass to Property Act, what is this?
    Mostra la risposta

    Risposta: D. An offence of failing to leave when directed by the occupier or an authorized person

    Not leaving immediately when directed by the occupier or a person they authorize is an offence under the Act.

  21. Domanda 21 di 25

    You find a lost child at a festival. What should you do?
    Mostra la risposta

    Risposta: B. Stay with the child in a visible spot, radio control and follow the lost-child procedure

    Keep the child safe and with you, let control know, and hand the child over only as the event's procedure says, after checking who the adult is.

  22. Domanda 22 di 25

    A parent reports their child is missing. What is the first thing you should do?
    Mostra la risposta

    Risposta: A. Get a description and radio it to control right away so staff can watch exits

    The first minutes matter. A quick, clear description to all staff, especially at the exits, gives the best chance of finding the child.

  23. Domanda 23 di 25

    A guest who is clearly intoxicated tries to enter a licensed area. What should you do?
    Mostra la risposta

    Risposta: C. Refuse entry politely and follow your policy for their safety

    Licensed areas must not let intoxicated people enter. Refuse calmly and make sure the person is safe.

  24. Domanda 24 di 25

    The event is being evacuated. What is part of your role?
    Mostra la risposta

    Risposta: D. Direct people to the nearest safe exit, help those who need assistance and send them to the assembly point

    During an evacuation, guards keep exits flowing, help people who need it and move everyone to the assembly area.

  25. Domanda 25 di 25

    Why should you never push into a dense crowd to reach someone?
    Mostra la risposta

    Risposta: B. You can add to the pressure and become trapped yourself

    Entering a dense crowd adds to the pressure and puts you at risk. Report, create space from the edges and follow the plan.

Cosa sapere prima del test

  • Fire codes based on the National Fire Code say the number of people in a room must not exceed its maximum occupant load, and exits must be kept free of obstructions.
  • If you can hear thunder, you can be struck by lightning. Wait 30 minutes after the last thunder before going back outside.
  • In Alberta, ProTect certification is mandatory for security staff at commercial public resale special events.
  • The legal drinking age is 19 in Ontario; in Alberta, a minor is anyone under 18.
  • The Good Samaritan Drug Overdose Act protects people who seek help for an overdose, and others at the scene, from simple possession charges.

Domande frequenti

Can event security search my bag?

Bag checks are usually a condition of entry. You can refuse, but then you can be refused entry. Staff cannot force a search.

What should security do when lightning is near an outdoor event?

Move people to safe shelter, such as an enclosed building, as soon as thunder is heard and wait 30 minutes after the last thunder.

What causes a crowd crush?

Crushes usually start where crowds are squeezed, such as entrances, exits, stairs and the front of stages. Early reporting and stopping entry to the area are key.

Quanto dura il corso?

The five lessons take about 15 minutes to read. The final test has 25 questions and you need 80% to pass.

L’attestato è accreditato o riconosciuto ufficialmente?

No. È un attestato di completamento privato, solo per le tue conoscenze. Non è riconosciuto, accreditato né approvato da alcun governo, ente di rilascio delle licenze, autorità di regolamentazione o istituto di istruzione e non sostituisce alcuna licenza, certificazione o formazione richiesta dalla legge.

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