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Event and Crowd Management Course 2026

This course is for security staff at concerts, festivals, sports and community events in Canada. It covers planning and briefings, entry and bag checks, crowd safety, weather and emergencies, removing guests and lost children.

  • Cursus
  • Canada
  • 25 vragen
  • Gecontroleerd op 11 oktober 2026

Kort antwoord

Deze gratis cursus heeft ongeveer 15 minuten lessen en een toets van 25 vragen. Haal 80% of meer om een bewijs van deelname te downloaden (privé, niet geaccrediteerd). Gecontroleerd aan de hand van officiële bronnen op 11 oktober 2026.

Begin met de lessenEvent and Crowd Management Course: Lessons: ongeveer 15 minuten leestijd. Elke testvraag wordt in de lessen behandeld.

Wat je leert

  • Prepare for an event by learning exits, radio plans and the emergency plan
  • Run consent-based bag checks and age checks at the gate
  • Spot dangerous crowding early and report it
  • Apply lightning safety and evacuation steps
  • Handle ejections and lost children safely

Haal 80% of meer om je certificaat te downloaden.

  1. Vraag 1 van 25

    Under fire codes based on the National Fire Code, how many people may enter a room?
    Toon antwoord

    Antwoord: D. No more than the maximum occupant load for that room

    The fire code says the number of occupants permitted to enter a room shall not exceed its maximum occupant load.

  2. Vraag 2 van 25

    Where must the occupant load be posted for an assembly room or floor area with more than 60 people?
    Toon antwoord

    Antwoord: D. In conspicuous places near the principal entrances

    For assembly occupancies over 60 persons, the occupant load must be posted in conspicuous locations near the principal entrances.

  3. Vraag 3 van 25

    A vendor stacks boxes in an exit corridor. What does the fire code require?
    Toon antwoord

    Antwoord: D. Means of egress must be kept free of obstructions

    Fire codes require means of egress to be maintained in good repair and free of obstructions. Have the boxes moved and report it.

  4. Vraag 4 van 25

    What should you learn in the briefing before an event starts?
    Toon antwoord

    Antwoord: B. Exits, radio channels, who you report to and the emergency plan

    You cannot help in an emergency if you do not know the exits, the radio plan and the chain of command.

  5. Vraag 5 van 25

    Bag checks are a condition of entry at a concert. A guest refuses to open their bag. What is correct?
    Toon antwoord

    Antwoord: B. The guest may refuse the search, and staff may then deny entry under the event's conditions

    A bag check at the gate is based on consent as a condition of entry. A person can say no, but they do not have to be let in.

  6. Vraag 6 van 25

    During a bag check you find a prohibited folding chair. What should you do?
    Toon antwoord

    Antwoord: A. Follow the event policy, such as asking the guest to return it to their car or surrender it

    Each event has rules for prohibited items. Apply them the same way for everyone and call police for anything illegal, such as a weapon.

  7. Vraag 7 van 25

    In Alberta, which security staff must hold ProTect certification at events?
    Toon antwoord

    Antwoord: C. Security staff at commercial public resale special events

    AGLC makes ProTect mandatory for security staff at Class A Minors Prohibited premises and commercial public resale special events.

  8. Vraag 8 van 25

    Under Alberta's liquor rules, a minor is a person under what age?
    Toon antwoord

    Antwoord: C. 18

    AGLC defines a minor as a person under 18. Check ID for anyone who appears to be under 25 at the entrance to a licensed area.

  9. Vraag 9 van 25

    What is the legal drinking age in Ontario?
    Toon antwoord

    Antwoord: D. 19

    The AGCO states that the legal drinking and cannabis consumption age in Ontario is 19.

  10. Vraag 10 van 25

    Which is a warning sign of dangerous crowding?
    Toon antwoord

    Antwoord: C. People are being pushed along and cannot move freely on their own

    When people lose control of their own movement, a crowd can quickly become dangerous. Report it at once.

  11. Vraag 11 van 25

    You see people near the stage being crushed against a barrier. What should you do first?
    Toon antwoord

    Antwoord: B. Radio control right away with the exact location and what you see

    Fast reporting lets control stop the show, open space and send help. Never push into a dense crowd yourself.

  12. Vraag 12 van 25

    Where is a crowd crush most likely to start?
    Toon antwoord

    Antwoord: C. At bottlenecks such as entrances, exits and barriers

    Crowds build up where the flow is squeezed. Watch entrances, exits, stairs and the front of stages closely.

  13. Vraag 13 van 25

    How should you give directions to a large crowd during a problem?
    Toon antwoord

    Antwoord: C. Use calm, clear and simple instructions, and point the way

    People follow calm, simple instructions. Telling people to run or giving no direction can cause panic and falls.

  14. Vraag 14 van 25

    Thunder is heard during an outdoor festival. According to Environment and Climate Change Canada, what does this mean?
    Toon antwoord

    Antwoord: A. Lightning is close enough to strike, so people should get to safe shelter

    If you can hear thunder, you can be struck by lightning. Move people to safe shelter right away.

  15. Vraag 15 van 25

    How long should people stay sheltered after the last thunder before outdoor activity resumes?
    Toon antwoord

    Antwoord: A. 30 minutes

    Environment and Climate Change Canada advises waiting 30 minutes after the last rumble of thunder.

  16. Vraag 16 van 25

    Which shelter protects people from lightning?
    Toon antwoord

    Antwoord: A. A fully enclosed building with wiring and plumbing

    Sheds, picnic shelters, tents and covered porches do not protect you. An enclosed building or a metal-roofed vehicle with windows closed does.

  17. Vraag 17 van 25

    What should an outdoor event weather plan include?
    Toon antwoord

    Antwoord: C. Someone assigned to watch forecasts and warnings, with authority to delay or cancel early

    Federal lightning advice for large gatherings is to monitor forecasts and be ready to delay or cancel before a storm arrives.

  18. Vraag 18 van 25

    A guest calls 911 for a friend who is overdosing. Who does the Good Samaritan Drug Overdose Act protect from simple drug possession charges?
    Toon antwoord

    Antwoord: D. The person who seeks help, the person overdosing and others at the scene when help arrives

    The Act covers anyone seeking emergency help during an overdose, including the person overdosing and anyone else at the scene when help arrives.

  19. Vraag 19 van 25

    Someone collapses in a crowded area. What should you do?
    Toon antwoord

    Antwoord: D. Call for medical help, make space around the person and guide responders in

    Responders need space and a clear route. Your job is to call for help, protect the area and guide them in.

  20. Vraag 20 van 25

    In Ontario, a guest who has been told to leave by event security refuses. Under the Trespass to Property Act, what is this?
    Toon antwoord

    Antwoord: D. An offence of failing to leave when directed by the occupier or an authorized person

    Not leaving immediately when directed by the occupier or a person they authorize is an offence under the Act.

  21. Vraag 21 van 25

    You find a lost child at a festival. What should you do?
    Toon antwoord

    Antwoord: B. Stay with the child in a visible spot, radio control and follow the lost-child procedure

    Keep the child safe and with you, let control know, and hand the child over only as the event's procedure says, after checking who the adult is.

  22. Vraag 22 van 25

    A parent reports their child is missing. What is the first thing you should do?
    Toon antwoord

    Antwoord: A. Get a description and radio it to control right away so staff can watch exits

    The first minutes matter. A quick, clear description to all staff, especially at the exits, gives the best chance of finding the child.

  23. Vraag 23 van 25

    A guest who is clearly intoxicated tries to enter a licensed area. What should you do?
    Toon antwoord

    Antwoord: C. Refuse entry politely and follow your policy for their safety

    Licensed areas must not let intoxicated people enter. Refuse calmly and make sure the person is safe.

  24. Vraag 24 van 25

    The event is being evacuated. What is part of your role?
    Toon antwoord

    Antwoord: D. Direct people to the nearest safe exit, help those who need assistance and send them to the assembly point

    During an evacuation, guards keep exits flowing, help people who need it and move everyone to the assembly area.

  25. Vraag 25 van 25

    Why should you never push into a dense crowd to reach someone?
    Toon antwoord

    Antwoord: B. You can add to the pressure and become trapped yourself

    Entering a dense crowd adds to the pressure and puts you at risk. Report, create space from the edges and follow the plan.

Wat je moet weten voor het examen

  • Fire codes based on the National Fire Code say the number of people in a room must not exceed its maximum occupant load, and exits must be kept free of obstructions.
  • If you can hear thunder, you can be struck by lightning. Wait 30 minutes after the last thunder before going back outside.
  • In Alberta, ProTect certification is mandatory for security staff at commercial public resale special events.
  • The legal drinking age is 19 in Ontario; in Alberta, a minor is anyone under 18.
  • The Good Samaritan Drug Overdose Act protects people who seek help for an overdose, and others at the scene, from simple possession charges.

Veelgestelde vragen

Can event security search my bag?

Bag checks are usually a condition of entry. You can refuse, but then you can be refused entry. Staff cannot force a search.

What should security do when lightning is near an outdoor event?

Move people to safe shelter, such as an enclosed building, as soon as thunder is heard and wait 30 minutes after the last thunder.

What causes a crowd crush?

Crushes usually start where crowds are squeezed, such as entrances, exits, stairs and the front of stages. Early reporting and stopping entry to the area are key.

How long does the course take?

The five lessons take about 15 minutes to read. The final test has 25 questions and you need 80% to pass.

Is het certificaat geaccrediteerd of officieel erkend?

Nee. Het is een privé bewijs van deelname, alleen voor je kennis. Het is niet erkend, geaccrediteerd of goedgekeurd door een overheid, vergunningsinstantie, toezichthouder of onderwijsinstelling, en het vervangt geen wettelijk verplichte vergunning, certificering of opleiding.

Bronnen

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