Radio Communication Course for Guards 2026
This course is for security guards who use two-way radios on shift. It covers how radios work, how to make a clear call, standard procedure words, the phonetic alphabet and numbers, emergency messages and keeping private information off the air.
En bref
Ce cours gratuit comprend environ 15 minutes de leçons et un test de 25 questions. Obtenez 80 % ou plus pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 11 octobre 2026.
Ce que vous allez apprendre
- Prepare and check a radio at the start of a shift
- Make a clear, short call using the standard call format
- Use standard procedure words and avoid slang
- Spell names and plates with the phonetic alphabet
- Give an emergency message in a clear order
- Keep personal information off the radio
Obtenez 80 % ou plus pour télécharger votre certificat.
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Question 1 sur 25
Voir la réponse
Réponse: B. Listen to make sure no one else is talking
Most radios let only one person talk at a time. Listening first stops you from cutting off someone else.
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Question 2 sur 25
Voir la réponse
Réponse: D. I have finished speaking and expect a reply
“Over” invites the other station to reply.
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Question 3 sur 25
Voir la réponse
Réponse: B. The conversation is finished and no reply is expected
“Out” ends the exchange.
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Question 4 sur 25
Voir la réponse
Réponse: C. “Over” asks for a reply and “out” ends the call, so together they make no sense
Federal radio guidance lists “over and out” as slang to avoid. Say “out” when you are done.
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Question 5 sur 25
Voir la réponse
Réponse: D. Say again
“Say again” is the standard request for a repeat. Federal guidance lists “repeat” among words that should not be used.
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Question 6 sur 25
Voir la réponse
Réponse: D. Wait, I will get back to you
“Stand by” asks the other person to wait.
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Question 7 sur 25
Voir la réponse
Réponse: A. Correction
“Correction” tells the listener that the right word or phrase follows.
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Question 8 sur 25
Voir la réponse
Réponse: D. Start your message, I am listening
“Go ahead” tells the caller to give their message.
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Question 9 sur 25
Voir la réponse
Réponse: C. Bravo
The international phonetic alphabet uses Bravo for B.
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Question 10 sur 25
Voir la réponse
Réponse: C. Mike
M is Mike in the international phonetic alphabet.
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Question 11 sur 25
Voir la réponse
Réponse: B. Charlie Kilo X-ray
C is Charlie, K is Kilo and X is X-ray.
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Question 12 sur 25
Voir la réponse
Réponse: C. One five three, digit by digit
Radio guidance says to send each digit separately so nothing is misheard.
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Question 13 sur 25
Voir la réponse
Réponse: C. Niner
Saying “niner” keeps 9 from sounding like other words.
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Question 14 sur 25
Voir la réponse
Réponse: B. “Control, this is Patrol 2”
Say who you are calling first, then who you are, so the right person answers.
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Question 15 sur 25
Voir la réponse
Réponse: A. Think first, then keep the message short and clear
Short messages keep the channel free for others, especially in an emergency.
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Question 16 sur 25
Voir la réponse
Réponse: A. At a normal volume and steady pace, without shouting
Federal guidance says to speak clearly, not shout, and keep a steady pace.
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Question 17 sur 25
Voir la réponse
Réponse: A. So your first words are not cut off
Many radios take a moment to start sending. Speaking too soon cuts off the start of your message.
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Question 18 sur 25
Voir la réponse
Réponse: D. At the start of your shift, before you need the radio
A quick check confirms your radio works and control can hear you.
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Question 19 sur 25
Voir la réponse
Réponse: B. Radios need a radio authorization unless they are exempt, such as certified Family Radio Service handhelds
Federal rules say all radio apparatus needs authorization unless exempted. Business systems are usually licensed by the employer.
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Question 20 sur 25
Voir la réponse
Réponse: C. A message about an emergency, such as a fire or someone hurt
Federal guidance says distress, urgency and safety messages may interrupt less important traffic.
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Question 21 sur 25
Voir la réponse
Réponse: C. What is happening, where, and what help is needed
Give the most important facts first so help can be sent fast.
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Question 22 sur 25
Voir la réponse
Réponse: D. By phone or in person, keeping them off the open radio if you can
Radio channels are shared and others may hear. Protect personal information.
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Question 23 sur 25
Voir la réponse
Réponse: D. Codes differ between sites and can confuse people
A code that means one thing at one site can mean something else at another.
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Question 24 sur 25
Voir la réponse
Réponse: C. Pull over safely before a long radio conversation
Alberta’s exemptions for two-way radios are limited. Pulling over removes the distraction.
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Question 25 sur 25
Voir la réponse
Réponse: C. 16:30
Add 12 to afternoon hours: 4 + 12 = 16. Radio guidance uses four-figure 24-hour times.
Clavier : 1–4 pour répondre, Entrée pour la question suivante.
À savoir avant l’examen
- In Canada, all radio equipment needs a radio authorization under the Radiocommunication Act unless it is exempt. Certified Family Radio Service handhelds are an example of licence-exempt radios.
- Federal radio operator guidance says to listen before transmitting so you do not interfere with a message already in progress.
- The same guidance lists “over” as an invitation to reply and “out” as the end of the conversation, and says slang such as “ten-four” and “over and out” should not be used.
- A station with a distress, urgency or safety message may interrupt a less important transmission already in progress.
- Alberta’s distracted driving law allows two-way radio use while driving only in some listed situations, such as escorting oversized vehicles or search and rescue.
Questions fréquentes
Do security guards need a radio licence in Canada?
Radios need a radio authorization under the Radiocommunication Act unless they are exempt. Business radio systems are normally licensed by the employer, and guards use the channels they are assigned.
Should I use 10-codes on the radio?
Only if your site requires them. Codes differ between companies and can confuse people, so plain language is usually clearer, especially in an emergency.
Why not say “over and out”?
“Over” asks for a reply and “out” ends the conversation, so using both makes no sense. Say “out” when you are finished.
Can other people hear my radio calls?
Assume they can. Radio channels are shared, so keep names, health details and other personal information off the air when you can.
L’attestation est-elle accréditée ou reconnue officiellement ?
Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.
Sources
- RIC-21: Study guide for the Restricted Operator Certificate with Aeronautical Qualification (Innovation, Science and Economic Development Canada)
- Radio apparatus exempt from licensing (Innovation, Science and Economic Development Canada)
- Distracted driving (Alberta.ca)
- PIPEDA in brief (Office of the Privacy Commissioner of Canada)