Radio Communication Course for Guards 2026
This course is for security guards who use two-way radios on shift. It covers how radios work, how to make a clear call, standard procedure words, the phonetic alphabet and numbers, emergency messages and keeping private information off the air.
Resposta rápida
Este curso gratuito tem cerca de 15 minutos de lições e um teste de 25 perguntas. Com 80% ou mais pode descarregar um certificado de conclusão (privado, não acreditado). Verificado com fontes oficiais em 11 de outubro de 2026.
O que vai aprender
- Prepare and check a radio at the start of a shift
- Make a clear, short call using the standard call format
- Use standard procedure words and avoid slang
- Spell names and plates with the phonetic alphabet
- Give an emergency message in a clear order
- Keep personal information off the radio
Obtenha 80% ou mais para descarregar o seu certificado.
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Pergunta 1 de 25
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Resposta: B. Listen to make sure no one else is talking
Most radios let only one person talk at a time. Listening first stops you from cutting off someone else.
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Pergunta 2 de 25
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Resposta: D. I have finished speaking and expect a reply
“Over” invites the other station to reply.
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Pergunta 3 de 25
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Resposta: B. The conversation is finished and no reply is expected
“Out” ends the exchange.
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Pergunta 4 de 25
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Resposta: C. “Over” asks for a reply and “out” ends the call, so together they make no sense
Federal radio guidance lists “over and out” as slang to avoid. Say “out” when you are done.
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Pergunta 5 de 25
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Resposta: D. Say again
“Say again” is the standard request for a repeat. Federal guidance lists “repeat” among words that should not be used.
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Pergunta 6 de 25
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Resposta: D. Wait, I will get back to you
“Stand by” asks the other person to wait.
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Pergunta 7 de 25
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Resposta: A. Correction
“Correction” tells the listener that the right word or phrase follows.
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Pergunta 8 de 25
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Resposta: D. Start your message, I am listening
“Go ahead” tells the caller to give their message.
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Pergunta 9 de 25
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Resposta: C. Bravo
The international phonetic alphabet uses Bravo for B.
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Pergunta 10 de 25
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Resposta: C. Mike
M is Mike in the international phonetic alphabet.
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Pergunta 11 de 25
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Resposta: B. Charlie Kilo X-ray
C is Charlie, K is Kilo and X is X-ray.
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Pergunta 12 de 25
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Resposta: C. One five three, digit by digit
Radio guidance says to send each digit separately so nothing is misheard.
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Pergunta 13 de 25
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Resposta: C. Niner
Saying “niner” keeps 9 from sounding like other words.
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Pergunta 14 de 25
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Resposta: B. “Control, this is Patrol 2”
Say who you are calling first, then who you are, so the right person answers.
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Pergunta 15 de 25
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Resposta: A. Think first, then keep the message short and clear
Short messages keep the channel free for others, especially in an emergency.
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Pergunta 16 de 25
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Resposta: A. At a normal volume and steady pace, without shouting
Federal guidance says to speak clearly, not shout, and keep a steady pace.
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Pergunta 17 de 25
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Resposta: A. So your first words are not cut off
Many radios take a moment to start sending. Speaking too soon cuts off the start of your message.
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Pergunta 18 de 25
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Resposta: D. At the start of your shift, before you need the radio
A quick check confirms your radio works and control can hear you.
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Pergunta 19 de 25
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Resposta: B. Radios need a radio authorization unless they are exempt, such as certified Family Radio Service handhelds
Federal rules say all radio apparatus needs authorization unless exempted. Business systems are usually licensed by the employer.
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Pergunta 20 de 25
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Resposta: C. A message about an emergency, such as a fire or someone hurt
Federal guidance says distress, urgency and safety messages may interrupt less important traffic.
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Pergunta 21 de 25
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Resposta: C. What is happening, where, and what help is needed
Give the most important facts first so help can be sent fast.
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Pergunta 22 de 25
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Resposta: D. By phone or in person, keeping them off the open radio if you can
Radio channels are shared and others may hear. Protect personal information.
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Pergunta 23 de 25
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Resposta: D. Codes differ between sites and can confuse people
A code that means one thing at one site can mean something else at another.
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Pergunta 24 de 25
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Resposta: C. Pull over safely before a long radio conversation
Alberta’s exemptions for two-way radios are limited. Pulling over removes the distraction.
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Pergunta 25 de 25
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Resposta: C. 16:30
Add 12 to afternoon hours: 4 + 12 = 16. Radio guidance uses four-figure 24-hour times.
Teclado: 1–4 para responder, Enter para a pergunta seguinte.
O que saber antes do exame
- In Canada, all radio equipment needs a radio authorization under the Radiocommunication Act unless it is exempt. Certified Family Radio Service handhelds are an example of licence-exempt radios.
- Federal radio operator guidance says to listen before transmitting so you do not interfere with a message already in progress.
- The same guidance lists “over” as an invitation to reply and “out” as the end of the conversation, and says slang such as “ten-four” and “over and out” should not be used.
- A station with a distress, urgency or safety message may interrupt a less important transmission already in progress.
- Alberta’s distracted driving law allows two-way radio use while driving only in some listed situations, such as escorting oversized vehicles or search and rescue.
Perguntas frequentes
Do security guards need a radio licence in Canada?
Radios need a radio authorization under the Radiocommunication Act unless they are exempt. Business radio systems are normally licensed by the employer, and guards use the channels they are assigned.
Should I use 10-codes on the radio?
Only if your site requires them. Codes differ between companies and can confuse people, so plain language is usually clearer, especially in an emergency.
Why not say “over and out”?
“Over” asks for a reply and “out” ends the conversation, so using both makes no sense. Say “out” when you are finished.
Can other people hear my radio calls?
Assume they can. Radio channels are shared, so keep names, health details and other personal information off the air when you can.
O certificado é acreditado ou reconhecido oficialmente?
Não. É um certificado de conclusão privado, apenas para o seu conhecimento. Não é reconhecido, acreditado nem aprovado por nenhum governo, entidade licenciadora, regulador ou instituição de ensino e não substitui qualquer licença, certificação ou formação exigida por lei.
Fontes
- RIC-21: Study guide for the Restricted Operator Certificate with Aeronautical Qualification (Innovation, Science and Economic Development Canada)
- Radio apparatus exempt from licensing (Innovation, Science and Economic Development Canada)
- Distracted driving (Alberta.ca)
- PIPEDA in brief (Office of the Privacy Commissioner of Canada)