Radio Communication Course for Guards 2026
This course is for security guards who use two-way radios on shift. It covers how radios work, how to make a clear call, standard procedure words, the phonetic alphabet and numbers, emergency messages and keeping private information off the air.
In breve
Questo corso gratuito ha circa 15 minuti di lezioni e un test di 25 domande. Con l’80% o più puoi scaricare un attestato di completamento (privato, non accreditato). Verificato sulle fonti ufficiali in data 11 ottobre 2026.
Cosa imparerai
- Prepare and check a radio at the start of a shift
- Make a clear, short call using the standard call format
- Use standard procedure words and avoid slang
- Spell names and plates with the phonetic alphabet
- Give an emergency message in a clear order
- Keep personal information off the radio
Ottieni almeno l’80% per scaricare il tuo attestato.
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Domanda 1 di 25
Mostra la risposta
Risposta: B. Listen to make sure no one else is talking
Most radios let only one person talk at a time. Listening first stops you from cutting off someone else.
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Domanda 2 di 25
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Risposta: D. I have finished speaking and expect a reply
“Over” invites the other station to reply.
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Domanda 3 di 25
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Risposta: B. The conversation is finished and no reply is expected
“Out” ends the exchange.
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Domanda 4 di 25
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Risposta: C. “Over” asks for a reply and “out” ends the call, so together they make no sense
Federal radio guidance lists “over and out” as slang to avoid. Say “out” when you are done.
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Domanda 5 di 25
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Risposta: D. Say again
“Say again” is the standard request for a repeat. Federal guidance lists “repeat” among words that should not be used.
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Domanda 6 di 25
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Risposta: D. Wait, I will get back to you
“Stand by” asks the other person to wait.
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Domanda 7 di 25
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Risposta: A. Correction
“Correction” tells the listener that the right word or phrase follows.
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Domanda 8 di 25
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Risposta: D. Start your message, I am listening
“Go ahead” tells the caller to give their message.
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Domanda 9 di 25
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Risposta: C. Bravo
The international phonetic alphabet uses Bravo for B.
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Domanda 10 di 25
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Risposta: C. Mike
M is Mike in the international phonetic alphabet.
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Domanda 11 di 25
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Risposta: B. Charlie Kilo X-ray
C is Charlie, K is Kilo and X is X-ray.
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Domanda 12 di 25
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Risposta: C. One five three, digit by digit
Radio guidance says to send each digit separately so nothing is misheard.
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Domanda 13 di 25
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Risposta: C. Niner
Saying “niner” keeps 9 from sounding like other words.
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Domanda 14 di 25
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Risposta: B. “Control, this is Patrol 2”
Say who you are calling first, then who you are, so the right person answers.
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Domanda 15 di 25
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Risposta: A. Think first, then keep the message short and clear
Short messages keep the channel free for others, especially in an emergency.
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Domanda 16 di 25
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Risposta: A. At a normal volume and steady pace, without shouting
Federal guidance says to speak clearly, not shout, and keep a steady pace.
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Domanda 17 di 25
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Risposta: A. So your first words are not cut off
Many radios take a moment to start sending. Speaking too soon cuts off the start of your message.
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Domanda 18 di 25
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Risposta: D. At the start of your shift, before you need the radio
A quick check confirms your radio works and control can hear you.
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Domanda 19 di 25
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Risposta: B. Radios need a radio authorization unless they are exempt, such as certified Family Radio Service handhelds
Federal rules say all radio apparatus needs authorization unless exempted. Business systems are usually licensed by the employer.
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Domanda 20 di 25
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Risposta: C. A message about an emergency, such as a fire or someone hurt
Federal guidance says distress, urgency and safety messages may interrupt less important traffic.
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Domanda 21 di 25
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Risposta: C. What is happening, where, and what help is needed
Give the most important facts first so help can be sent fast.
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Domanda 22 di 25
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Risposta: D. By phone or in person, keeping them off the open radio if you can
Radio channels are shared and others may hear. Protect personal information.
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Domanda 23 di 25
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Risposta: D. Codes differ between sites and can confuse people
A code that means one thing at one site can mean something else at another.
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Domanda 24 di 25
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Risposta: C. Pull over safely before a long radio conversation
Alberta’s exemptions for two-way radios are limited. Pulling over removes the distraction.
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Domanda 25 di 25
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Risposta: C. 16:30
Add 12 to afternoon hours: 4 + 12 = 16. Radio guidance uses four-figure 24-hour times.
Tastiera: 1–4 per rispondere, Invio per la domanda successiva.
Cosa sapere prima del test
- In Canada, all radio equipment needs a radio authorization under the Radiocommunication Act unless it is exempt. Certified Family Radio Service handhelds are an example of licence-exempt radios.
- Federal radio operator guidance says to listen before transmitting so you do not interfere with a message already in progress.
- The same guidance lists “over” as an invitation to reply and “out” as the end of the conversation, and says slang such as “ten-four” and “over and out” should not be used.
- A station with a distress, urgency or safety message may interrupt a less important transmission already in progress.
- Alberta’s distracted driving law allows two-way radio use while driving only in some listed situations, such as escorting oversized vehicles or search and rescue.
Domande frequenti
Do security guards need a radio licence in Canada?
Radios need a radio authorization under the Radiocommunication Act unless they are exempt. Business radio systems are normally licensed by the employer, and guards use the channels they are assigned.
Should I use 10-codes on the radio?
Only if your site requires them. Codes differ between companies and can confuse people, so plain language is usually clearer, especially in an emergency.
Why not say “over and out”?
“Over” asks for a reply and “out” ends the conversation, so using both makes no sense. Say “out” when you are finished.
Can other people hear my radio calls?
Assume they can. Radio channels are shared, so keep names, health details and other personal information off the air when you can.
L’attestato è accreditato o riconosciuto ufficialmente?
No. È un attestato di completamento privato, solo per le tue conoscenze. Non è riconosciuto, accreditato né approvato da alcun governo, ente di rilascio delle licenze, autorità di regolamentazione o istituto di istruzione e non sostituisce alcuna licenza, certificazione o formazione richiesta dalla legge.
Fonti
- RIC-21: Study guide for the Restricted Operator Certificate with Aeronautical Qualification (Innovation, Science and Economic Development Canada)
- Radio apparatus exempt from licensing (Innovation, Science and Economic Development Canada)
- Distracted driving (Alberta.ca)
- PIPEDA in brief (Office of the Privacy Commissioner of Canada)