Professional Conduct and Ethics Course 2026

This course is for security guards who want to understand the conduct expected of them in Canada. It covers provincial codes of conduct, honesty in notes and reports, conflicts of interest and gifts, fitness for duty, licence duties, confidentiality and how to make ethical decisions.

  • Formation
  • Canada
  • 25 questions
  • Vérifié le 11 octobre 2026

En bref

Ce cours gratuit comprend environ 10 minutes de leçons et un test de 25 questions. Obtenez 80 % ou plus pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 11 octobre 2026.

Commencez par les leçonsProfessional Conduct and Ethics: Lessons : environ 10 minutes de lecture. Chaque question du test est traitée dans les leçons.

Ce que vous allez apprendre

  • Describe what provincial codes of conduct require
  • Keep honest, accurate records and correct mistakes openly
  • Recognize conflicts of interest and handle gifts properly
  • Meet fitness-for-duty and licence reporting duties
  • Protect confidential information
  • Use simple questions to make ethical decisions

Obtenez 80 % ou plus pour télécharger votre certificat.

  1. Question 1 sur 25

    What does professional ethics mean for a security guard?
    Voir la réponse

    Réponse: A. Acting honestly, fairly and lawfully, even when no one is watching

    Ethics is about doing the right thing consistently, not only when you might be caught.

  2. Question 2 sur 25

    Why does public trust matter so much in security work?
    Voir la réponse

    Réponse: C. Guards are trusted with access to property, information and people, so misconduct harms clients and the whole industry

    Guards hold keys, codes and private information. Every guard's conduct affects how people see security workers.

  3. Question 3 sur 25

    Under section 14 of British Columbia's Security Services Regulation, security workers must act…
    Voir la réponse

    Réponse: B. honestly and with integrity

    BC's code of conduct requires security workers to act honestly and with integrity.

  4. Question 4 sur 25

    BC's code of conduct requires security workers to obey which laws?
    Voir la réponse

    Réponse: A. All federal, provincial and municipal laws

    Section 14 requires security workers to obey all federal, provincial and municipal laws.

  5. Question 5 sur 25

    What does BC's code of conduct say about information a guard learns at work?
    Voir la réponse

    Réponse: C. Keep it confidential unless disclosure is required for the work or by law

    BC requires security workers to respect privacy and keep work information confidential unless disclosure is required.

  6. Question 6 sur 25

    What does BC's code of conduct say about alcohol and drugs?
    Voir la réponse

    Réponse: B. Security workers must not be unfit for duty because of alcohol or drugs while working

    Being unfit for duty through alcohol or drug use while working breaks BC's code of conduct.

  7. Question 7 sur 25

    Under BC's code of conduct, what is wrong with a false statement in a report?
    Voir la réponse

    Réponse: D. Security workers must not wilfully or negligently make false statements or complaints

    BC's code bans wilful or negligent false statements and false complaints.

  8. Question 8 sur 25

    Under BC's code of conduct, what must a security worker never misrepresent?
    Voir la réponse

    Réponse: C. Their licence type, its conditions or their legal authority

    Claiming powers or a licence you do not have misleads the public and breaks the code.

  9. Question 9 sur 25

    When the law requires it, BC's code of conduct says security workers must…
    Voir la réponse

    Réponse: C. cooperate with police

    Section 14 requires security workers to cooperate with police when the law requires it.

  10. Question 10 sur 25

    What does BC's code of conduct say about force?
    Voir la réponse

    Réponse: C. Security workers must not use unnecessary force

    BC's code bans unnecessary force. Any force must be lawful and reasonable.

  11. Question 11 sur 25

    A co-worker asks you to sign them in for a shift they did not work. What should you do?
    Voir la réponse

    Réponse: D. Refuse, because it is a false record, and report it as your policy requires

    Signing a false record is dishonest and helps another worker break the rules. BC's code also bans helping another licensee breach the law.

  12. Question 12 sur 25

    Under section 130 of the Criminal Code, what is an offence?
    Voir la réponse

    Réponse: D. Falsely claiming to be a peace officer or wearing a badge or uniform likely to make people think you are one

    Personating a peace officer is an offence. Guards must make clear they are security, not police.

  13. Question 13 sur 25

    Under section 426 of the Criminal Code (secret commissions), an employee commits an offence if they…
    Voir la réponse

    Réponse: C. corruptly accept a benefit for doing something, or showing favour, in their employer's business

    Section 426 applies to agents and employees who corruptly accept benefits in relation to their principal's affairs. The maximum is 5 years in prison.

  14. Question 14 sur 25

    A contractor offers a guard $50 to let their truck through the gate without the usual check. What should the guard do?
    Voir la réponse

    Réponse: B. Refuse and report the offer

    Taking money to skip security duties is corrupt and can be a crime under section 426. Report the offer.

  15. Question 15 sur 25

    A resident offers a guard a small holiday gift. What is the best approach?
    Voir la réponse

    Réponse: D. Follow your employer's gift policy, and if unsure, politely decline or ask a supervisor

    Gifts can create a sense of owing someone a favour. Your employer's policy decides what is acceptable.

  16. Question 16 sur 25

    Which situation is a conflict of interest?
    Voir la réponse

    Réponse: D. A guard must decide whether to ticket a car that belongs to their close friend

    A conflict of interest is when personal interests could affect, or seem to affect, your duties. Tell your supervisor and let someone else decide.

  17. Question 17 sur 25

    A guard feels too tired to stay alert on a night shift. What is the professional thing to do?
    Voir la réponse

    Réponse: A. Tell the supervisor so the problem can be solved, and never sleep on post

    Being alert is the core of the job. If you cannot stay fit for duty, tell your supervisor.

  18. Question 18 sur 25

    Under British Columbia's rules, what counts as carrying your security licence?
    Voir la réponse

    Réponse: D. Carrying the physical licence card; a photo of it does not count

    BC requires security workers to carry their valid physical licence while working.

  19. Question 19 sur 25

    Under British Columbia's rules, what must a security worker do when someone asks to see their licence?
    Voir la réponse

    Réponse: D. Show it, except in a few roles such as armoured car guard or door security at a liquor establishment

    BC security workers must show their licence to anyone who asks, with limited exceptions.

  20. Question 20 sur 25

    Under British Columbia's rules, which of these must a security worker report?
    Voir la réponse

    Réponse: B. Criminal charges and convictions

    BC security workers must report charges, convictions, address changes, legal name changes and becoming a peace officer.

  21. Question 21 sur 25

    Under Alberta's Security Programs policy, how soon must a licensee report a Criminal Code charge to the Registrar?
    Voir la réponse

    Réponse: B. Within 24 hours

    Criminal charges and convictions must be reported within 24 hours. Other changes, such as a new address, within 30 days.

  22. Question 22 sur 25

    A guard films an incident at work and wants to post it on social media. What should the guard do?
    Voir la réponse

    Réponse: C. Not post it; it breaches confidentiality and privacy and may harm an investigation

    Work information belongs to the client and the people involved. Posting it breaks confidentiality and can hurt an investigation.

  23. Question 23 sur 25

    A guard notices a mistake in their notebook entry the next day. What is the honest way to fix it?
    Voir la réponse

    Réponse: C. Draw a single line through it, initial it and add the correction, so the original can still be read

    Corrections must be open and traceable. Removing pages or hiding errors makes notes look dishonest.

  24. Question 24 sur 25

    Which question is a good test when facing an ethical decision?
    Voir la réponse

    Réponse: B. Would I be comfortable if this action appeared in my report or in the news?

    If you would not want others to see what you did, it is probably the wrong choice.

  25. Question 25 sur 25

    A guard sees a co-worker taking items from the client's storeroom. What should the guard do?
    Voir la réponse

    Réponse: D. Report it to a supervisor as policy requires

    Covering up misconduct makes you part of it. Report it through the proper channel.

À savoir avant l’examen

  • British Columbia's code of conduct (Security Services Regulation, s. 14) requires security workers to act honestly and with integrity, treat all persons equally, avoid unnecessary force and keep work information confidential.
  • Falsely claiming to be a peace officer, or wearing a badge or uniform likely to make people think you are one, is an offence under section 130 of the Criminal Code.
  • Under section 426 of the Criminal Code, an employee who corruptly accepts a benefit to show favour in the employer's business commits an offence punishable by up to 5 years in prison.
  • In British Columbia, security workers must carry their physical licence card and report charges, convictions, address changes and legal name changes.
  • Alberta's Security Programs policy requires licensees to report criminal charges and convictions within 24 hours.

Questions fréquentes

Do security guards in Canada have a code of conduct?

Yes. Provinces set codes of conduct in law, such as section 14 of British Columbia's Security Services Regulation and Ontario's Code of Conduct regulation (O. Reg. 363/07). Your employer may add its own rules.

Can a security guard accept gifts?

Follow your employer's gift policy. Never accept money or favours to skip duties or show favour; that can be a crime under section 426 of the Criminal Code.

What should I do if I see another guard break the rules?

Report it through the proper channel, usually your supervisor. Covering up misconduct makes you part of it.

Can guards post work videos on social media?

No. Work information is confidential. Posting incidents breaks privacy and confidentiality rules and can harm an investigation.

L’attestation est-elle accréditée ou reconnue officiellement ?

Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.

Sources

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