Professional Conduct and Ethics Course 2026

1. Pergunta 1 de 25

   What does professional ethics mean for a security guard?

   • AActing honestly, fairly and lawfully, even when no one is watching
   • BDoing whatever the client asks
   • CFollowing rules only when a supervisor is present
   • DBeing strict with people you do not like
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   Resposta: A. Acting honestly, fairly and lawfully, even when no one is watching

   Ethics is about doing the right thing consistently, not only when you might be caught.

2. Pergunta 2 de 25

   Why does public trust matter so much in security work?

   • AClients do not care how guards behave
   • BTrust only matters for police
   • CGuards are trusted with access to property, information and people, so misconduct harms clients and the whole industry
   • DGuards are elected by the public
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   Resposta: C. Guards are trusted with access to property, information and people, so misconduct harms clients and the whole industry

   Guards hold keys, codes and private information. Every guard's conduct affects how people see security workers.

3. Pergunta 3 de 25

   Under section 14 of British Columbia's Security Services Regulation, security workers must act…

   • Aas police officers when needed
   • Bhonestly and with integrity
   • Conly within business hours
   • Din whatever way pleases the client
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   Resposta: B. honestly and with integrity

   BC's code of conduct requires security workers to act honestly and with integrity.

4. Pergunta 4 de 25

   BC's code of conduct requires security workers to obey which laws?

   • AAll federal, provincial and municipal laws
   • BOnly the Security Services Act
   • COnly laws about security work
   • DOnly laws the employer chooses
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   Resposta: A. All federal, provincial and municipal laws

   Section 14 requires security workers to obey all federal, provincial and municipal laws.

5. Pergunta 5 de 25

   What does BC's code of conduct say about information a guard learns at work?

   • ASell it to the media
   • BShare it freely with friends
   • CKeep it confidential unless disclosure is required for the work or by law
   • DPost it online if it is interesting
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   Resposta: C. Keep it confidential unless disclosure is required for the work or by law

   BC requires security workers to respect privacy and keep work information confidential unless disclosure is required.

6. Pergunta 6 de 25

   What does BC's code of conduct say about alcohol and drugs?

   • AIt only applies to armed guards
   • BSecurity workers must not be unfit for duty because of alcohol or drugs while working
   • COne drink on a night shift is allowed
   • DIt only applies on weekends
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   Resposta: B. Security workers must not be unfit for duty because of alcohol or drugs while working

   Being unfit for duty through alcohol or drug use while working breaks BC's code of conduct.

7. Pergunta 7 de 25

   Under BC's code of conduct, what is wrong with a false statement in a report?

   • ANothing, if it helps the client
   • BIt is only wrong if someone is arrested
   • CIt is only wrong if the statement is in court
   • DSecurity workers must not wilfully or negligently make false statements or complaints
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   Resposta: D. Security workers must not wilfully or negligently make false statements or complaints

   BC's code bans wilful or negligent false statements and false complaints.

8. Pergunta 8 de 25

   Under BC's code of conduct, what must a security worker never misrepresent?

   • AThe colour of their uniform
   • BThe weather
   • CTheir licence type, its conditions or their legal authority
   • DTheir favourite sports team
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   Resposta: C. Their licence type, its conditions or their legal authority

   Claiming powers or a licence you do not have misleads the public and breaks the code.

9. Pergunta 9 de 25

   When the law requires it, BC's code of conduct says security workers must…

   • Aonly speak to police through a lawyer
   • Bask the client before answering police
   • Ccooperate with police
   • Drefuse to speak to police
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   Resposta: C. cooperate with police

   Section 14 requires security workers to cooperate with police when the law requires it.

10. Pergunta 10 de 25

    What does BC's code of conduct say about force?

    • AThere is no rule about force
    • BForce may be used whenever a rule is broken
    • CSecurity workers must not use unnecessary force
    • DForce is allowed to punish rude people
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    Resposta: C. Security workers must not use unnecessary force

    BC's code bans unnecessary force. Any force must be lawful and reasonable.

11. Pergunta 11 de 25

    A co-worker asks you to sign them in for a shift they did not work. What should you do?

    • ADo it if they promise to pay you back
    • BIgnore the request but say nothing to anyone
    • CDo it once as a favour
    • DRefuse, because it is a false record, and report it as your policy requires
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    Resposta: D. Refuse, because it is a false record, and report it as your policy requires

    Signing a false record is dishonest and helps another worker break the rules. BC's code also bans helping another licensee breach the law.

12. Pergunta 12 de 25

    Under section 130 of the Criminal Code, what is an offence?

    • ATelling people you are a licensed guard
    • BWearing a security uniform
    • CCarrying a notebook
    • DFalsely claiming to be a peace officer or wearing a badge or uniform likely to make people think you are one
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    Resposta: D. Falsely claiming to be a peace officer or wearing a badge or uniform likely to make people think you are one

    Personating a peace officer is an offence. Guards must make clear they are security, not police.

13. Pergunta 13 de 25

    Under section 426 of the Criminal Code (secret commissions), an employee commits an offence if they…

    • Aaccept their normal pay
    • Bwork overtime
    • Ccorruptly accept a benefit for doing something, or showing favour, in their employer's business
    • Dtake an unpaid lunch break
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    Resposta: C. corruptly accept a benefit for doing something, or showing favour, in their employer's business

    Section 426 applies to agents and employees who corruptly accept benefits in relation to their principal's affairs. The maximum is 5 years in prison.

14. Pergunta 14 de 25

    A contractor offers a guard $50 to let their truck through the gate without the usual check. What should the guard do?

    • AAccept it, since it is a small amount
    • BRefuse and report the offer
    • CAccept it and do the check anyway
    • DAsk for more money
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    Resposta: B. Refuse and report the offer

    Taking money to skip security duties is corrupt and can be a crime under section 426. Report the offer.

15. Pergunta 15 de 25

    A resident offers a guard a small holiday gift. What is the best approach?

    • AAccept it and give that resident special treatment
    • BAsk for cash instead
    • CAccept anything, because it is a holiday
    • DFollow your employer's gift policy, and if unsure, politely decline or ask a supervisor
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    Resposta: D. Follow your employer's gift policy, and if unsure, politely decline or ask a supervisor

    Gifts can create a sense of owing someone a favour. Your employer's policy decides what is acceptable.

16. Pergunta 16 de 25

    Which situation is a conflict of interest?

    • AA guard greets a visitor
    • BA guard writes a report at the end of a shift
    • CA guard completes a patrol on time
    • DA guard must decide whether to ticket a car that belongs to their close friend
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    Resposta: D. A guard must decide whether to ticket a car that belongs to their close friend

    A conflict of interest is when personal interests could affect, or seem to affect, your duties. Tell your supervisor and let someone else decide.

17. Pergunta 17 de 25

    A guard feels too tired to stay alert on a night shift. What is the professional thing to do?

    • ATell the supervisor so the problem can be solved, and never sleep on post
    • BTake a short nap at the desk
    • CLeave early without telling anyone
    • DAsk a visitor to watch the desk
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    Resposta: A. Tell the supervisor so the problem can be solved, and never sleep on post

    Being alert is the core of the job. If you cannot stay fit for duty, tell your supervisor.

18. Pergunta 18 de 25

    Under British Columbia's rules, what counts as carrying your security licence?

    • AKnowing your licence number
    • BLeaving it at the office
    • CHaving a photo of it on your phone
    • DCarrying the physical licence card; a photo of it does not count
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    Resposta: D. Carrying the physical licence card; a photo of it does not count

    BC requires security workers to carry their valid physical licence while working.

19. Pergunta 19 de 25

    Under British Columbia's rules, what must a security worker do when someone asks to see their licence?

    • AShow it only to the client
    • BRefuse unless the person is police
    • CShow only the back of the card
    • DShow it, except in a few roles such as armoured car guard or door security at a liquor establishment
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    Resposta: D. Show it, except in a few roles such as armoured car guard or door security at a liquor establishment

    BC security workers must show their licence to anyone who asks, with limited exceptions.

20. Pergunta 20 de 25

    Under British Columbia's rules, which of these must a security worker report?

    • AA change of favourite shift
    • BCriminal charges and convictions
    • CA holiday trip
    • DA new phone model
    Mostrar resposta

    Resposta: B. Criminal charges and convictions

    BC security workers must report charges, convictions, address changes, legal name changes and becoming a peace officer.

21. Pergunta 21 de 25

    Under Alberta's Security Programs policy, how soon must a licensee report a Criminal Code charge to the Registrar?

    • AAt the next licence renewal
    • BWithin 24 hours
    • COnly if convicted
    • DWithin 30 days
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    Resposta: B. Within 24 hours

    Criminal charges and convictions must be reported within 24 hours. Other changes, such as a new address, within 30 days.

22. Pergunta 22 de 25

    A guard films an incident at work and wants to post it on social media. What should the guard do?

    • APost it if faces are blurred
    • BPost it after the shift ends
    • CNot post it; it breaches confidentiality and privacy and may harm an investigation
    • DPost it on a private account only
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    Resposta: C. Not post it; it breaches confidentiality and privacy and may harm an investigation

    Work information belongs to the client and the people involved. Posting it breaks confidentiality and can hurt an investigation.

23. Pergunta 23 de 25

    A guard notices a mistake in their notebook entry the next day. What is the honest way to fix it?

    • ATear out the page
    • BUse correction fluid
    • CDraw a single line through it, initial it and add the correction, so the original can still be read
    • DRewrite the whole notebook
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    Resposta: C. Draw a single line through it, initial it and add the correction, so the original can still be read

    Corrections must be open and traceable. Removing pages or hiding errors makes notes look dishonest.

24. Pergunta 24 de 25

    Which question is a good test when facing an ethical decision?

    • AWill anyone find out?
    • BWould I be comfortable if this action appeared in my report or in the news?
    • CWill this save me time?
    • DDoes a friend want me to do it?
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    Resposta: B. Would I be comfortable if this action appeared in my report or in the news?

    If you would not want others to see what you did, it is probably the wrong choice.

25. Pergunta 25 de 25

    A guard sees a co-worker taking items from the client's storeroom. What should the guard do?

    • AAsk for a share
    • BSay nothing to protect the co-worker
    • CConfront the co-worker in front of customers
    • DReport it to a supervisor as policy requires
    Mostrar resposta

    Resposta: D. Report it to a supervisor as policy requires

    Covering up misconduct makes you part of it. Report it through the proper channel.

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