Microsoft Word for Work Course 2026

This course is for anyone who writes memos, letters, reports or notices at work and wants to use Microsoft Word with confidence. It covers formatting, styles and headings, lists, tables, page layout, headers and footers, templates, mail merge, track changes and comments, sharing, PDF export and the Accessibility Checker. Study each lesson and try its topic quiz, then take the timed final assessment. Score 80% or more to earn a certificate of completion.

  • Formation
  • Canada
  • 98 questions
  • Vérifié le 13 octobre 2026
  • Vérifié (faits) le 13 octobre 2026

En bref

Ce cours gratuit comprend environ 150 minutes de leçons, 6 quiz thématiques sans limite de temps (98 questions au total) et une évaluation finale chronométrée de 35 questions tirées au hasard. Obtenez 80 % ou plus à l’évaluation finale pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 13 octobre 2026.

Commencez par les leçonsMicrosoft Word for Work Course: Lessons : environ 150 minutes de lecture. Chaque question du test est traitée dans les leçons.

Ce que vous allez apprendre

  • Format text and paragraphs quickly with keyboard shortcuts, Format Painter and paste options
  • Structure documents with styles, headings, lists, the Navigation pane and a table of contents
  • Build and edit tables, including header rows that repeat on every page
  • Set margins, orientation, page and section breaks, headers, footers and page numbers
  • Save and reuse templates, and run a basic mail merge from an Excel list
  • Review documents with track changes and comments, share them, save them as PDF and fix accessibility issues

Obtenez 80 % ou plus pour télécharger votre certificat.

Votre plan d’étude

Lisez chaque leçon, faites son quiz thématique (sans limite de temps, avec explications), puis l’évaluation finale chronométrée. Un nouveau mélange de questions est tiré à chaque fois. Votre progression est enregistrée dans ce navigateur.

  1. Lire les leçons6 leçons, environ 150 min
  2. Quiz thématique 1 : Text and paragraph formatting16 questions
  3. Quiz thématique 2 : Styles, headings and lists16 questions
  4. Quiz thématique 3 : Tables15 questions
  5. Quiz thématique 4 : Page layout, headers, footers and page numbers15 questions
  6. Quiz thématique 5 : Templates and mail merge16 questions
  7. Quiz thématique 6 : Track changes, comments, sharing and accessibility20 questions
  8. Examen final35 questions, 35 min · Obtenez 80 % ou plus

Quiz thématique 1 : Text and paragraph formatting

  1. Question 1 sur 16

    Which keyboard shortcut makes the selected text bold?
    Voir la réponse

    Réponse: D. Ctrl+B

    Ctrl+B applies bold. Ctrl+I is italic, Ctrl+U is underline and Ctrl+K inserts a hyperlink.

  2. Question 2 sur 16

    You want the word MEMO centred at the top of the page. Which shortcut centres the selected paragraph?
    Voir la réponse

    Réponse: B. Ctrl+E

    Ctrl+E centres a paragraph. Ctrl+L aligns left, Ctrl+J justifies and Ctrl+C copies.

  3. Question 3 sur 16

    Which shortcut sets double line spacing for the selected paragraphs?
    Voir la réponse

    Réponse: A. Ctrl+2

    Ctrl+2 sets double spacing, Ctrl+1 sets single spacing and Ctrl+5 sets 1.5-line spacing.

  4. Question 4 sur 16

    In the Paragraph dialog box, line spacing is set to Multiple at 1.15. What does that mean?
    Voir la réponse

    Réponse: A. Lines are 15% further apart than single spacing

    Microsoft explains that Multiple at 1.15 increases the space between lines by 15 percent compared with single spacing.

  5. Question 5 sur 16

    You want a gap after every paragraph in a report without pressing Enter twice. What should you change?
    Voir la réponse

    Réponse: C. The Spacing After value in the Paragraph settings

    Spacing Before and After in the Paragraph dialog box set the space above and below each paragraph, so you don't need empty lines.

  6. Question 6 sur 16

    Which indent keeps the first line of a paragraph at the margin and indents all the lines under it?
    Voir la réponse

    Réponse: D. A hanging indent

    A hanging indent (Special > Hanging) indents every line except the first. Its shortcut is Ctrl+T.

  7. Question 7 sur 16

    You need to copy the look of one bold, blue label to five other labels. What is the quickest way?
    Voir la réponse

    Réponse: D. Double-click Format Painter, click each label, then press Esc

    A single click on Format Painter works only once. Double-click it to apply the format to several places, and press Esc to stop.

  8. Question 8 sur 16

    Which pair of shortcuts copies formatting and then pastes that formatting somewhere else?
    Voir la réponse

    Réponse: B. Ctrl+Alt+C, then Ctrl+Alt+V

    Ctrl+Alt+C copies formatting and Ctrl+Alt+V pastes it. Ctrl+C and Ctrl+V copy and paste the content itself.

  9. Question 9 sur 16

    You paste text from a web page into a memo. You want plain text only: no fonts, bold, pictures or tables from the web page. Which paste option do you choose?
    Voir la réponse

    Réponse: B. Keep Text Only

    Keep Text Only discards all formatting and non-text items such as pictures and tables. Merge Formatting still keeps some bold and italic.

  10. Question 10 sur 16

    What does the Merge Formatting paste option do?
    Voir la réponse

    Réponse: B. Drops most formatting, keeps some bold and italic, and takes on the style where you paste

    Merge Formatting discards most formatting applied directly to the text, keeps bold or italic used on some of the words, and matches the paragraph where you paste.

  11. Question 11 sur 16

    Your memo has strange gaps. You want to see the hidden spaces, tab marks and paragraph marks. What do you use?
    Voir la réponse

    Réponse: D. The Show/Hide button (Ctrl+Shift+8)

    Show/Hide turns hidden characters such as spaces, paragraph marks and tab marks on and off. Its shortcut is Ctrl+Shift+8.

  12. Question 12 sur 16

    Which shortcut opens Find and Replace so you can change one word to another?
    Voir la réponse

    Réponse: A. Ctrl+H

    Ctrl+H opens Replace. Ctrl+F searches in the Navigation pane, Ctrl+R aligns right and Ctrl+K inserts a hyperlink.

  13. Question 13 sur 16

    You replace "Lee" with "Li" using Replace All, and the city name "Leeds" becomes "Lids". Which search option would have stopped this?
    Voir la réponse

    Réponse: C. Find whole words only

    Find whole words only avoids partial matches, so "Lee" inside a longer word is not changed. Match case only checks capital letters.

  14. Question 14 sur 16

    A word in your letter has a red squiggly underline. What does that usually mean?
    Voir la réponse

    Réponse: C. Word thinks the word may be spelled wrong

    Word marks possible spelling errors with a red squiggly line and possible grammar errors with a blue squiggly line.

  15. Question 15 sur 16

    Your company name, Lumiq, is marked as a spelling error in every document. It is spelled correctly. What should you do?
    Voir la réponse

    Réponse: B. Right-click it and choose Add to Dictionary

    Add to Dictionary tells Word the word is correct, so it stops flagging it.

  16. Question 16 sur 16

    In the From and To lines of a memo, you want to start a new line without starting a new paragraph. Which keys do you press?
    Voir la réponse

    Réponse: A. Shift+Enter

    Shift+Enter inserts a line break inside the same paragraph. Ctrl+Enter inserts a page break and Ctrl+Shift+Spacebar inserts a nonbreaking space.

À savoir avant l’examen

  • An automatic table of contents is built from text that has heading styles. After you make changes, update it with Update Table and choose to update page numbers only or the entire table.
  • Ctrl+Shift+E turns Track Changes on or off, and Ctrl+Alt+M inserts a comment (Word for Windows).
  • Each page in a Word document starts with one-inch margins. You change them under Layout > Margins.
  • When you open a template, Word creates a copy of it, so the template itself stays unchanged.
  • AutoSave saves a file automatically every few seconds while you work when the file is stored on OneDrive or SharePoint.
  • In the Accessibility Checker, missing alternative text and a table with no header row are Errors; low colour contrast and merged table cells are Warnings.
  • A PDF keeps your formatting, but it does not stop people from editing the content, because many programs, including Word, can edit PDFs.

Questions fréquentes

What certificate do I get, and what is it not?

If you score 80% or more on the final assessment, you can download a certificate of completion for this course. It shows that you finished a general skills course. It is not an accredited qualification, an employer's assessment or a Microsoft certification such as Microsoft Office Specialist.

Which version of Word does this course use?

The lessons describe Word for Microsoft 365 on Windows. Most steps are similar in other versions, but some menus differ, Word for the web has fewer features, and Mac keyboard shortcuts are different.

Do I need Word to take the course?

No. You can read the lessons and answer the quizzes in your browser. To try the practical exercises (a memo, a report, a shift notice, a merged letter and a final review), you need Word on a computer.

How does the final assessment work?

It has 35 questions picked at random from the course question bank, and you have 35 minutes. You get a new mix of questions each time you try, and you need 80% to pass.

Can I use the exercise documents at work?

They are practice examples only. At work, use your employer's own templates and style rules, and follow its policies on privacy and on sharing files outside the organization.

L’attestation est-elle accréditée ou reconnue officiellement ?

Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.

Sources

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