Microsoft Word for Work Course 2026

This course is for anyone who writes memos, letters, reports or notices at work and wants to use Microsoft Word with confidence. It covers formatting, styles and headings, lists, tables, page layout, headers and footers, templates, mail merge, track changes and comments, sharing, PDF export and the Accessibility Checker. Study each lesson and try its topic quiz, then take the timed final assessment. Score 80% or more to earn a certificate of completion.

  • Curso
  • Canadá
  • 98 perguntas
  • Verificado em 13 de outubro de 2026
  • Verificado em 13 de outubro de 2026

Resposta rápida

Este curso gratuito tem cerca de 150 minutos de lições, 6 questionários temáticos sem limite de tempo (98 perguntas no total) e uma avaliação final cronometrada de 35 perguntas escolhidas ao acaso. Obtenha 80 % ou mais na avaliação final para descarregar um certificado de conclusão (privado, não acreditado). Verificado com fontes oficiais em 13 de outubro de 2026.

Comece pelas liçõesMicrosoft Word for Work Course: Lessons: cerca de 150 minutos de leitura. Todas as perguntas do teste são abordadas nas lições.

O que vai aprender

  • Format text and paragraphs quickly with keyboard shortcuts, Format Painter and paste options
  • Structure documents with styles, headings, lists, the Navigation pane and a table of contents
  • Build and edit tables, including header rows that repeat on every page
  • Set margins, orientation, page and section breaks, headers, footers and page numbers
  • Save and reuse templates, and run a basic mail merge from an Excel list
  • Review documents with track changes and comments, share them, save them as PDF and fix accessibility issues

Obtenha 80% ou mais para descarregar o seu certificado.

O seu plano de estudo

Leia cada lição, faça o questionário temático (sem limite de tempo, com explicações) e depois a avaliação final cronometrada. De cada vez é escolhida uma nova mistura de perguntas. O seu progresso fica guardado neste navegador.

  1. Ler as lições6 lições, cerca de 150 min
  2. Questionário temático 1: Text and paragraph formatting16 perguntas
  3. Questionário temático 2: Styles, headings and lists16 perguntas
  4. Questionário temático 3: Tables15 perguntas
  5. Questionário temático 4: Page layout, headers, footers and page numbers15 perguntas
  6. Questionário temático 5: Templates and mail merge16 perguntas
  7. Questionário temático 6: Track changes, comments, sharing and accessibility20 perguntas
  8. Exame final35 perguntas, 35 min · Obter 80% ou mais

Questionário temático 1: Text and paragraph formatting

  1. Pergunta 1 de 16

    Which keyboard shortcut makes the selected text bold?
    Mostrar resposta

    Resposta: D. Ctrl+B

    Ctrl+B applies bold. Ctrl+I is italic, Ctrl+U is underline and Ctrl+K inserts a hyperlink.

  2. Pergunta 2 de 16

    You want the word MEMO centred at the top of the page. Which shortcut centres the selected paragraph?
    Mostrar resposta

    Resposta: B. Ctrl+E

    Ctrl+E centres a paragraph. Ctrl+L aligns left, Ctrl+J justifies and Ctrl+C copies.

  3. Pergunta 3 de 16

    Which shortcut sets double line spacing for the selected paragraphs?
    Mostrar resposta

    Resposta: A. Ctrl+2

    Ctrl+2 sets double spacing, Ctrl+1 sets single spacing and Ctrl+5 sets 1.5-line spacing.

  4. Pergunta 4 de 16

    In the Paragraph dialog box, line spacing is set to Multiple at 1.15. What does that mean?
    Mostrar resposta

    Resposta: A. Lines are 15% further apart than single spacing

    Microsoft explains that Multiple at 1.15 increases the space between lines by 15 percent compared with single spacing.

  5. Pergunta 5 de 16

    You want a gap after every paragraph in a report without pressing Enter twice. What should you change?
    Mostrar resposta

    Resposta: C. The Spacing After value in the Paragraph settings

    Spacing Before and After in the Paragraph dialog box set the space above and below each paragraph, so you don't need empty lines.

  6. Pergunta 6 de 16

    Which indent keeps the first line of a paragraph at the margin and indents all the lines under it?
    Mostrar resposta

    Resposta: D. A hanging indent

    A hanging indent (Special > Hanging) indents every line except the first. Its shortcut is Ctrl+T.

  7. Pergunta 7 de 16

    You need to copy the look of one bold, blue label to five other labels. What is the quickest way?
    Mostrar resposta

    Resposta: D. Double-click Format Painter, click each label, then press Esc

    A single click on Format Painter works only once. Double-click it to apply the format to several places, and press Esc to stop.

  8. Pergunta 8 de 16

    Which pair of shortcuts copies formatting and then pastes that formatting somewhere else?
    Mostrar resposta

    Resposta: B. Ctrl+Alt+C, then Ctrl+Alt+V

    Ctrl+Alt+C copies formatting and Ctrl+Alt+V pastes it. Ctrl+C and Ctrl+V copy and paste the content itself.

  9. Pergunta 9 de 16

    You paste text from a web page into a memo. You want plain text only: no fonts, bold, pictures or tables from the web page. Which paste option do you choose?
    Mostrar resposta

    Resposta: B. Keep Text Only

    Keep Text Only discards all formatting and non-text items such as pictures and tables. Merge Formatting still keeps some bold and italic.

  10. Pergunta 10 de 16

    What does the Merge Formatting paste option do?
    Mostrar resposta

    Resposta: B. Drops most formatting, keeps some bold and italic, and takes on the style where you paste

    Merge Formatting discards most formatting applied directly to the text, keeps bold or italic used on some of the words, and matches the paragraph where you paste.

  11. Pergunta 11 de 16

    Your memo has strange gaps. You want to see the hidden spaces, tab marks and paragraph marks. What do you use?
    Mostrar resposta

    Resposta: D. The Show/Hide button (Ctrl+Shift+8)

    Show/Hide turns hidden characters such as spaces, paragraph marks and tab marks on and off. Its shortcut is Ctrl+Shift+8.

  12. Pergunta 12 de 16

    Which shortcut opens Find and Replace so you can change one word to another?
    Mostrar resposta

    Resposta: A. Ctrl+H

    Ctrl+H opens Replace. Ctrl+F searches in the Navigation pane, Ctrl+R aligns right and Ctrl+K inserts a hyperlink.

  13. Pergunta 13 de 16

    You replace "Lee" with "Li" using Replace All, and the city name "Leeds" becomes "Lids". Which search option would have stopped this?
    Mostrar resposta

    Resposta: C. Find whole words only

    Find whole words only avoids partial matches, so "Lee" inside a longer word is not changed. Match case only checks capital letters.

  14. Pergunta 14 de 16

    A word in your letter has a red squiggly underline. What does that usually mean?
    Mostrar resposta

    Resposta: C. Word thinks the word may be spelled wrong

    Word marks possible spelling errors with a red squiggly line and possible grammar errors with a blue squiggly line.

  15. Pergunta 15 de 16

    Your company name, Lumiq, is marked as a spelling error in every document. It is spelled correctly. What should you do?
    Mostrar resposta

    Resposta: B. Right-click it and choose Add to Dictionary

    Add to Dictionary tells Word the word is correct, so it stops flagging it.

  16. Pergunta 16 de 16

    In the From and To lines of a memo, you want to start a new line without starting a new paragraph. Which keys do you press?
    Mostrar resposta

    Resposta: A. Shift+Enter

    Shift+Enter inserts a line break inside the same paragraph. Ctrl+Enter inserts a page break and Ctrl+Shift+Spacebar inserts a nonbreaking space.

O que saber antes do exame

  • An automatic table of contents is built from text that has heading styles. After you make changes, update it with Update Table and choose to update page numbers only or the entire table.
  • Ctrl+Shift+E turns Track Changes on or off, and Ctrl+Alt+M inserts a comment (Word for Windows).
  • Each page in a Word document starts with one-inch margins. You change them under Layout > Margins.
  • When you open a template, Word creates a copy of it, so the template itself stays unchanged.
  • AutoSave saves a file automatically every few seconds while you work when the file is stored on OneDrive or SharePoint.
  • In the Accessibility Checker, missing alternative text and a table with no header row are Errors; low colour contrast and merged table cells are Warnings.
  • A PDF keeps your formatting, but it does not stop people from editing the content, because many programs, including Word, can edit PDFs.

Perguntas frequentes

What certificate do I get, and what is it not?

If you score 80% or more on the final assessment, you can download a certificate of completion for this course. It shows that you finished a general skills course. It is not an accredited qualification, an employer's assessment or a Microsoft certification such as Microsoft Office Specialist.

Which version of Word does this course use?

The lessons describe Word for Microsoft 365 on Windows. Most steps are similar in other versions, but some menus differ, Word for the web has fewer features, and Mac keyboard shortcuts are different.

Do I need Word to take the course?

No. You can read the lessons and answer the quizzes in your browser. To try the practical exercises (a memo, a report, a shift notice, a merged letter and a final review), you need Word on a computer.

How does the final assessment work?

It has 35 questions picked at random from the course question bank, and you have 35 minutes. You get a new mix of questions each time you try, and you need 80% to pass.

Can I use the exercise documents at work?

They are practice examples only. At work, use your employer's own templates and style rules, and follow its policies on privacy and on sharing files outside the organization.

O certificado é acreditado ou reconhecido oficialmente?

Não. É um certificado de conclusão privado, apenas para o seu conhecimento. Não é reconhecido, acreditado nem aprovado por nenhum governo, entidade licenciadora, regulador ou instituição de ensino e não substitui qualquer licença, certificação ou formação exigida por lei.

Fontes

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