Social Engineering Awareness Course for Guards 2026
This course is for security guards, concierges and reception staff. Social engineering means tricking people into giving access or information. You will learn the common in-person, phone and online tricks, how to verify requests, how to protect site information and how to report an attempt.
快速解答
这门免费课程包含约15分钟的课文和一套25道题的测试。得分达到80%或以上即可下载结业证书(私人颁发,未经认证)。 已于2026年10月11日根据官方资料核对。
你将学到什么
- Explain what social engineering is and why guards are targets
- Spot tailgating, pretexting and other in-person tricks
- Recognize phishing, vishing, smishing and QR code scams
- Verify requests through a separate, trusted channel
- Protect site information and report attempts correctly
得分达到80%或以上即可下载证书。
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第1题,共25题
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答案: A. Tricking or pressuring people into giving access, information or money
Social engineering uses manipulation and deception to get people to compromise security.
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第2题,共25题
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答案: A. They control doors, keys, codes and visitor logs
Guards hold access and site knowledge that attackers want.
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第3题,共25题
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答案: C. Tailgating
Tailgating is following an authorized person through a secured door without using your own access.
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第4题,共25题
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答案: B. Piggybacking
When the authorized person knowingly lets someone in, it is often called piggybacking.
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第5题,共25题
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答案: D. Politely ask them to badge in or sign in before entering
Every person must use their own access or be signed in, even when they look busy.
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第6题,共25题
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答案: B. Check his ID and verify with the client contact using a number you already have
Pretexting uses made-up stories; verify through a separate, trusted channel, not details the visitor provides.
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第7题,共25题
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答案: C. Using a made-up story to build trust and get information or access
Pretexting is using a fabricated scenario to gain trust and extract information.
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第8题,共25题
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答案: B. Hand it to IT or your supervisor without plugging it in
A planted device is a baiting trick; plugging it in could infect the computer.
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第9题,共25题
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答案: C. Shoulder surfing, where they learn the code
Shoulder surfing means watching someone enter a code or password; shield the keypad.
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第10题,共25题
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答案: A. Refuse, hang up and call the alarm company on a known number
Never share codes by phone; verify through a separate, trusted channel.
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第11题,共25题
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答案: D. A scam using phone calls or voicemail
Vishing is voice phishing, sometimes with spoofed numbers or AI voice copies.
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第12题,共25题
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答案: D. A scam using text messages
Smishing is phishing by SMS or text message.
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第13题,共25题
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答案: A. Quishing, sending you to a fake payment site
Quishing uses QR codes that lead to malicious websites.
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第14题,共25题
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答案: A. Deny them and report it, because someone may have your password
Repeated prompts are an MFA fatigue attack; approving gives the attacker access.
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第15题,共25题
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答案: B. The sender's address is slightly different from the real one
Spoofed or mismatched sender details are a common warning sign.
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第16题,共25题
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答案: C. Hover over it to see where it really goes
Hovering shows the real web address so you can check the domain.
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第17题,共25题
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答案: A. Do not use the link; contact the bank through its known website or number
Banks do not send account links in unexpected messages; use a separate, trusted channel.
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第18题,共25题
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答案: C. Locked filing cabinets and restricted access to offices
PIPEDA Schedule 1 lists locked cabinets and restricted office access as physical measures.
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第19题,共25题
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答案: A. Patrol times and door codes
Patrol times and codes can help criminals plan; keep them private.
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第20题,共25题
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答案: A. One that shows access badges, keys or the site's layout
Photos of badges, keys or layouts can help attackers copy access or plan entry.
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第21题,共25题
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答案: D. Lock the screen or log out
A locked screen stops others from reading or using your session.
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第22题,共25题
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答案: B. Save it and report it without replying or calling the number
Do not reply to the sender; save the message and report it to your supervisor or IT.
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第23题,共25题
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答案: B. Tell your supervisor or IT right away and change the password
Fast reporting and a password change limit the damage.
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第24题,共25题
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答案: D. Local police first, then the Canadian Anti-Fraud Centre
The CAFC says victims should contact local police first, then report to the CAFC.
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第25题,共25题
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答案: D. When it creates a real risk of significant harm to someone
PIPEDA requires reporting of breaches that create a real risk of significant harm, plus notice to affected people.
键盘:按1–4作答,按 Enter 进入下一题。
考前须知
- Social engineering uses manipulation and deception to pressure or trick people into actions that harm personal or organizational security.
- Do not reply to a suspicious message. Verify requests through a separate, trusted channel instead of using links or numbers in the message.
- Fraud victims should contact local police first, then report to the Canadian Anti-Fraud Centre online or at 1-888-495-8501.
- Under PIPEDA, personal information must be protected by safeguards suited to its sensitivity, including physical measures such as locked cabinets and restricted access to offices.
- Under PIPEDA, organizations must report a breach that creates a real risk of significant harm to the Privacy Commissioner, notify the people affected, and keep records of all breaches.
常见问题
What is tailgating in security?
Tailgating is when someone without access follows an authorized person through a secured door. When the authorized person knowingly holds the door, it is often called piggybacking. Both defeat access control.
What should I do if someone calls claiming to be from the alarm company and asks for the code?
Do not give it. Hang up and call the alarm company or your supervisor using a number you already trust, not one the caller gives you.
What is quishing?
Quishing is phishing that uses QR codes. The code sends you to a fake website that tries to steal your login or payment details.
Where do I report a scam in Canada?
Tell your supervisor and IT team. If you lost money or information, contact your local police, then report to the Canadian Anti-Fraud Centre.
这份证书是否经过认证或获得官方认可?
不是。这是一份私人颁发的结业证书,仅用于知识学习。它未获得任何政府、执照发放机构、监管机构或教育机构的认可、认证或批准,也不能替代法律要求的任何执照、资格证书或培训。