Social Engineering Awareness Course for Guards 2026

This course is for security guards, concierges and reception staff. Social engineering means tricking people into giving access or information. You will learn the common in-person, phone and online tricks, how to verify requests, how to protect site information and how to report an attempt.

  • Cursus
  • Canada
  • 25 vragen
  • Gecontroleerd op 11 oktober 2026

Kort antwoord

Deze gratis cursus heeft ongeveer 15 minuten lessen en een toets van 25 vragen. Haal 80% of meer om een bewijs van deelname te downloaden (privé, niet geaccrediteerd). Gecontroleerd aan de hand van officiële bronnen op 11 oktober 2026.

Begin met de lessenSocial Engineering Course: Lessons: ongeveer 15 minuten leestijd. Elke testvraag wordt in de lessen behandeld.

Wat je leert

  • Explain what social engineering is and why guards are targets
  • Spot tailgating, pretexting and other in-person tricks
  • Recognize phishing, vishing, smishing and QR code scams
  • Verify requests through a separate, trusted channel
  • Protect site information and report attempts correctly

Haal 80% of meer om je certificaat te downloaden.

  1. Vraag 1 van 25

    What is social engineering?
    Toon antwoord

    Antwoord: A. Tricking or pressuring people into giving access, information or money

    Social engineering uses manipulation and deception to get people to compromise security.

  2. Vraag 2 van 25

    Why are security guards common targets of social engineering?
    Toon antwoord

    Antwoord: A. They control doors, keys, codes and visitor logs

    Guards hold access and site knowledge that attackers want.

  3. Vraag 3 van 25

    A person you do not know follows an employee through a card-access door without badging. What is this called?
    Toon antwoord

    Antwoord: C. Tailgating

    Tailgating is following an authorized person through a secured door without using your own access.

  4. Vraag 4 van 25

    An employee knowingly holds a secured door for someone who has no access. What is this often called?
    Toon antwoord

    Antwoord: B. Piggybacking

    When the authorized person knowingly lets someone in, it is often called piggybacking.

  5. Vraag 5 van 25

    A person with arms full of boxes waits for you to hold a secured door. What should you do?
    Toon antwoord

    Antwoord: D. Politely ask them to badge in or sign in before entering

    Every person must use their own access or be signed in, even when they look busy.

  6. Vraag 6 van 25

    A man in a hi-vis vest says he is a fire inspector and needs into the electrical room now. What should you do first?
    Toon antwoord

    Antwoord: B. Check his ID and verify with the client contact using a number you already have

    Pretexting uses made-up stories; verify through a separate, trusted channel, not details the visitor provides.

  7. Vraag 7 van 25

    What is pretexting?
    Toon antwoord

    Antwoord: C. Using a made-up story to build trust and get information or access

    Pretexting is using a fabricated scenario to gain trust and extract information.

  8. Vraag 8 van 25

    You find a USB stick labelled "Payroll" in the lobby. What should you do?
    Toon antwoord

    Antwoord: B. Hand it to IT or your supervisor without plugging it in

    A planted device is a baiting trick; plugging it in could infect the computer.

  9. Vraag 9 van 25

    Someone stands close behind you while you enter an alarm code. What is the risk?
    Toon antwoord

    Antwoord: C. Shoulder surfing, where they learn the code

    Shoulder surfing means watching someone enter a code or password; shield the keypad.

  10. Vraag 10 van 25

    A caller says they are from the alarm company and needs the site's alarm code. What should you do?
    Toon antwoord

    Antwoord: A. Refuse, hang up and call the alarm company on a known number

    Never share codes by phone; verify through a separate, trusted channel.

  11. Vraag 11 van 25

    What is vishing?
    Toon antwoord

    Antwoord: D. A scam using phone calls or voicemail

    Vishing is voice phishing, sometimes with spoofed numbers or AI voice copies.

  12. Vraag 12 van 25

    What is smishing?
    Toon antwoord

    Antwoord: D. A scam using text messages

    Smishing is phishing by SMS or text message.

  13. Vraag 13 van 25

    A sticker with a QR code on a parking sign says "Scan to pay". What scam could this be?
    Toon antwoord

    Antwoord: A. Quishing, sending you to a fake payment site

    Quishing uses QR codes that lead to malicious websites.

  14. Vraag 14 van 25

    Your phone keeps asking you to approve logins you did not start. What should you do?
    Toon antwoord

    Antwoord: A. Deny them and report it, because someone may have your password

    Repeated prompts are an MFA fatigue attack; approving gives the attacker access.

  15. Vraag 15 van 25

    Which is a warning sign of a phishing email?
    Toon antwoord

    Antwoord: B. The sender's address is slightly different from the real one

    Spoofed or mismatched sender details are a common warning sign.

  16. Vraag 16 van 25

    How should you check a link in an email before clicking?
    Toon antwoord

    Antwoord: C. Hover over it to see where it really goes

    Hovering shows the real web address so you can check the domain.

  17. Vraag 17 van 25

    An urgent email from "your bank" asks you to log in through a link today. What should you do?
    Toon antwoord

    Antwoord: A. Do not use the link; contact the bank through its known website or number

    Banks do not send account links in unexpected messages; use a separate, trusted channel.

  18. Vraag 18 van 25

    Under PIPEDA, which is an example of a physical safeguard for personal information?
    Toon antwoord

    Antwoord: C. Locked filing cabinets and restricted access to offices

    PIPEDA Schedule 1 lists locked cabinets and restricted office access as physical measures.

  19. Vraag 19 van 25

    Which of these should a guard treat as sensitive information?
    Toon antwoord

    Antwoord: A. Patrol times and door codes

    Patrol times and codes can help criminals plan; keep them private.

  20. Vraag 20 van 25

    You want to post a photo from your shift on social media. Which photo is a security risk?
    Toon antwoord

    Antwoord: A. One that shows access badges, keys or the site's layout

    Photos of badges, keys or layouts can help attackers copy access or plan entry.

  21. Vraag 21 van 25

    You leave the security desk for a patrol. What should you do with the computer?
    Toon antwoord

    Antwoord: D. Lock the screen or log out

    A locked screen stops others from reading or using your session.

  22. Vraag 22 van 25

    A text asks you to call a number to "confirm" your work account. What should you do?
    Toon antwoord

    Antwoord: B. Save it and report it without replying or calling the number

    Do not reply to the sender; save the message and report it to your supervisor or IT.

  23. Vraag 23 van 25

    You realize you typed your password into a fake login page. What should you do?
    Toon antwoord

    Antwoord: B. Tell your supervisor or IT right away and change the password

    Fast reporting and a password change limit the damage.

  24. Vraag 24 van 25

    A guard lost money to a phone scam. In what order should they report it?
    Toon antwoord

    Antwoord: D. Local police first, then the Canadian Anti-Fraud Centre

    The CAFC says victims should contact local police first, then report to the CAFC.

  25. Vraag 25 van 25

    Under PIPEDA, when must an organization report a breach to the Privacy Commissioner?
    Toon antwoord

    Antwoord: D. When it creates a real risk of significant harm to someone

    PIPEDA requires reporting of breaches that create a real risk of significant harm, plus notice to affected people.

Wat je moet weten voor het examen

  • Social engineering uses manipulation and deception to pressure or trick people into actions that harm personal or organizational security.
  • Do not reply to a suspicious message. Verify requests through a separate, trusted channel instead of using links or numbers in the message.
  • Fraud victims should contact local police first, then report to the Canadian Anti-Fraud Centre online or at 1-888-495-8501.
  • Under PIPEDA, personal information must be protected by safeguards suited to its sensitivity, including physical measures such as locked cabinets and restricted access to offices.
  • Under PIPEDA, organizations must report a breach that creates a real risk of significant harm to the Privacy Commissioner, notify the people affected, and keep records of all breaches.

Veelgestelde vragen

What is tailgating in security?

Tailgating is when someone without access follows an authorized person through a secured door. When the authorized person knowingly holds the door, it is often called piggybacking. Both defeat access control.

What should I do if someone calls claiming to be from the alarm company and asks for the code?

Do not give it. Hang up and call the alarm company or your supervisor using a number you already trust, not one the caller gives you.

What is quishing?

Quishing is phishing that uses QR codes. The code sends you to a fake website that tries to steal your login or payment details.

Where do I report a scam in Canada?

Tell your supervisor and IT team. If you lost money or information, contact your local police, then report to the Canadian Anti-Fraud Centre.

Is het certificaat geaccrediteerd of officieel erkend?

Nee. Het is een privé bewijs van deelname, alleen voor je kennis. Het is niet erkend, geaccrediteerd of goedgekeurd door een overheid, vergunningsinstantie, toezichthouder of onderwijsinstelling, en het vervangt geen wettelijk verplichte vergunning, certificering of opleiding.

Bronnen

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