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Hospital and Healthcare Security Course 2026

This course is for security guards who work in hospitals, clinics and long-term care homes in Canada. It covers emergency colour codes, aggression and patients in crisis, infection control and sharps safety, and patient privacy.

  • Corso
  • Canada
  • 25 domande
  • Verificato: 11 ottobre 2026

In breve

Questo corso gratuito ha circa 15 minuti di lezioni e un test di 25 domande. Con l’80% o più puoi scaricare un attestato di completamento (privato, non accreditato). Verificato sulle fonti ufficiali in data 11 ottobre 2026.

Inizia dalle lezioniHospital and Healthcare Security Course: Lessons: circa 15 minuti di lettura. Ogni domanda del test è trattata nelle lezioni.

Cosa imparerai

  • Recognize the hospital emergency colour codes used in Canada
  • Respond to aggression with de-escalation and teamwork
  • Follow hand hygiene and isolation precautions
  • Handle sharps and needlestick injuries safely
  • Protect patient privacy and health information

Ottieni almeno l’80% per scaricare il tuo attestato.

  1. Domanda 1 di 25

    In Canadian hospitals, what does Code Red mean?
    Mostra la risposta

    Risposta: A. Fire

    Code Red is the fire code in both Alberta Health Services and Ontario hospitals that use the standard codes.

  2. Domanda 2 di 25

    What does Code Blue usually mean in a hospital?
    Mostra la risposta

    Risposta: C. Cardiac arrest or other medical emergency

    Code Blue is called for a cardiac arrest or medical emergency. Some Ontario hospitals use Code Pink for a child.

  3. Domanda 3 di 25

    A visitor starts shouting threats and pushing staff. Which code is used for violence or aggression?
    Mostra la risposta

    Risposta: D. Code White

    Code White is called for an incident involving aggression or violence. Security usually responds as part of a team.

  4. Domanda 4 di 25

    What does Code Yellow mean in Alberta Health Services and Ontario standard codes?
    Mostra la risposta

    Risposta: C. A missing person, such as a missing patient

    Code Yellow is activated when a person is missing. Some Ontario hospitals use a separate Code Amber for a missing infant or child.

  5. Domanda 5 di 25

    Which code is used for a bomb threat or suspicious item after a threat?
    Mostra la risposta

    Risposta: A. Code Black

    Code Black covers bomb threats and suspicious items found after a bomb threat.

  6. Domanda 6 di 25

    Which code means part or all of the site must be evacuated?
    Mostra la risposta

    Risposta: A. Code Green

    Code Green is activated when an incident requires full or partial evacuation of the site.

  7. Domanda 7 di 25

    A container of cleaning chemical breaks and spills in a hallway. Which code applies?
    Mostra la risposta

    Risposta: B. Code Brown

    Code Brown covers chemical spills and hazardous substance releases.

  8. Domanda 8 di 25

    A bus crash sends more injured people than the emergency department can handle normally. Which code is likely?
    Mostra la risposta

    Risposta: C. Code Orange

    Code Orange is for a mass casualty incident or external disaster that brings a sudden influx of patients.

  9. Domanda 9 di 25

    What does Code Purple mean in Alberta Health Services and Ontario standard codes?
    Mostra la risposta

    Risposta: D. A hostage situation

    Code Purple is used when someone is held hostage. Alberta also uses it when there is a threat of violence with a weapon.

  10. Domanda 10 di 25

    Code Grey means air exclusion or shelter in place in Alberta, but loss of an essential service in many Ontario hospitals. What should you take from this?
    Mostra la risposta

    Risposta: B. Code meanings can differ, so learn the list used at your own facility

    Most codes match across provinces, but some differ. Always learn your own facility's codes and your role in each.

  11. Domanda 11 di 25

    According to the Canadian Centre for Occupational Health and Safety, which workers are among those at higher risk of workplace violence?
    Mostra la risposta

    Risposta: D. Health care workers

    CCOHS lists health care employees, as well as police, security and correctional officers, among groups at higher risk of workplace violence.

  12. Domanda 12 di 25

    An older patient suddenly becomes confused and starts swinging at staff. What should you keep in mind?
    Mostra la risposta

    Risposta: C. The behaviour may come from a medical problem such as delirium, so work with clinical staff

    Pain, infection, delirium, dementia and drugs can all cause aggression. Clinical staff lead care, and security supports safety.

  13. Domanda 13 di 25

    Who decides whether a patient must be held for a mental health assessment?
    Mostra la risposta

    Risposta: A. The professionals named in the provincial mental health law, such as physicians or police

    Mental health laws, not security staff, set who can require a person to be held. Security assists under hospital policy and clinical direction.

  14. Domanda 14 di 25

    A worried family member is getting louder at the nursing station. What is the best first step?
    Mostra la risposta

    Risposta: C. Speak calmly, listen, give them space and show you want to help

    Early, calm, respectful communication is the best way to bring tension down before it becomes a crisis.

  15. Domanda 15 di 25

    How long should you lather your hands with soap when washing them?
    Mostra la risposta

    Risposta: D. At least 20 seconds

    CCOHS advises lathering with soap for at least 20 seconds, then rinsing and drying well.

  16. Domanda 16 di 25

    What is the minimum alcohol content an alcohol-based hand sanitizer should have to be effective?
    Mostra la risposta

    Risposta: A. 60%

    Alcohol-based hand sanitizers should contain at least 60% alcohol.

  17. Domanda 17 di 25

    Your hands have visible blood on them after helping at a scene. What should you use?
    Mostra la risposta

    Risposta: D. Soap and water

    Hand sanitizer does not work well on hands that are visibly soiled with dirt, blood or other matter. Wash with soap and water.

  18. Domanda 18 di 25

    A patient room has an isolation sign on the door and you need to go in. What should you do?
    Mostra la risposta

    Risposta: B. Check with the nurse and wear the protective equipment the sign lists

    Isolation signs tell everyone what protection is needed. Following them protects you, patients and others.

  19. Domanda 19 di 25

    You find a used needle on the floor of a stairwell. What should you do?
    Mostra la risposta

    Risposta: C. Do not pick it up with bare hands; keep people away and report it or dispose of it using the tools and sharps container your training allows

    Sharps must never go in regular garbage or be left lying around. Report any you find and use proper tools and a sharps container.

  20. Domanda 20 di 25

    What is the safe rule for putting the cap back on a used needle?
    Mostra la risposta

    Risposta: A. Do not recap needles unless a law requires it

    Needles should not be recapped. Used sharps go straight into a puncture-resistant sharps container.

  21. Domanda 21 di 25

    You are stuck by a used needle. What should you do first?
    Mostra la risposta

    Risposta: A. Rinse the area under running water, gently wash with soap, and report it right away

    CCOHS advises rinsing with running water and washing gently with soap, then telling your employer right away and following medical advice.

  22. Domanda 22 di 25

    When should a sharps container be replaced?
    Mostra la risposta

    Risposta: C. When it is three-quarters full

    Sharps containers should be removed and replaced when they are three-quarters full, before they become dangerous to use.

  23. Domanda 23 di 25

    What does Ontario's Personal Health Information Protection Act (PHIPA) govern?
    Mostra la risposta

    Risposta: D. How personal health information is collected, used and shared in the health sector

    PHIPA is Ontario's health privacy law. It sets rules for collecting, using and disclosing personal health information.

  24. Domanda 24 di 25

    A caller asks you whether their friend was admitted to the hospital last night. What should you do?
    Mostra la risposta

    Risposta: C. Do not confirm anything and refer the caller to the proper hospital staff or process

    Even the fact that a person is a patient is health information. Security staff do not share it; they refer callers to the right department.

  25. Domanda 25 di 25

    A Code Yellow is called for a patient who may wander. What is a typical security role?
    Mostra la risposta

    Risposta: B. Check your assigned areas and exits using the patient's description, and report what you find

    During a missing person code, security usually searches assigned areas, watches exits and reports quickly. Fire exits must never be locked.

Cosa sapere prima del test

  • In Alberta Health Services, Code White means violence or aggression, Code Yellow a missing person and Code Purple a hostage situation.
  • Some codes differ: in many Ontario hospitals Code Grey means loss of an essential service, while in Alberta it means air exclusion.
  • Hand sanitizer should have at least 60% alcohol; wash with soap and water for at least 20 seconds when hands are visibly dirty.
  • Used needles should not be recapped, and sharps containers should be replaced when three-quarters full.
  • Ontario's PHIPA governs how personal health information is collected, used and shared in the health sector.

Domande frequenti

Are hospital colour codes the same across Canada?

Most are similar, such as Code Red for fire and Code Blue for a medical emergency, but some differ between provinces and facilities. Always learn your own facility's list.

What does Code White mean?

Code White is called for an incident involving violence or aggression. Security usually responds as part of a trained team.

What should I do after a needlestick injury?

Rinse the area under running water, gently wash with soap, report it to your employer right away and follow the medical advice you get.

Quanto dura il corso?

The five lessons take about 15 minutes to read. The final test has 25 questions and you need 80% to pass.

L’attestato è accreditato o riconosciuto ufficialmente?

No. È un attestato di completamento privato, solo per le tue conoscenze. Non è riconosciuto, accreditato né approvato da alcun governo, ente di rilascio delle licenze, autorità di regolamentazione o istituto di istruzione e non sostituisce alcuna licenza, certificazione o formazione richiesta dalla legge.

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