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Hospital and Healthcare Security Course 2026

This course is for security guards who work in hospitals, clinics and long-term care homes in Canada. It covers emergency colour codes, aggression and patients in crisis, infection control and sharps safety, and patient privacy.

  • 课程
  • 加拿大
  • 25道题
  • 核对于2026年10月11日

快速解答

这门免费课程包含约15分钟的课文和一套25道题的测试。得分达到80%或以上即可下载结业证书（私人颁发，未经认证）。 已于2026年10月11日根据官方资料核对。

从课文开始Hospital and Healthcare Security Course: Lessons：阅读时间约15分钟。测试中的每道题在课文中都有讲解。

你将学到什么

  • Recognize the hospital emergency colour codes used in Canada
  • Respond to aggression with de-escalation and teamwork
  • Follow hand hygiene and isolation precautions
  • Handle sharps and needlestick injuries safely
  • Protect patient privacy and health information

得分达到80%或以上即可下载证书。

  1. 第1题，共25题

    In Canadian hospitals, what does Code Red mean?
    显示答案

    答案: A. Fire

    Code Red is the fire code in both Alberta Health Services and Ontario hospitals that use the standard codes.

  2. 第2题，共25题

    What does Code Blue usually mean in a hospital?
    显示答案

    答案: C. Cardiac arrest or other medical emergency

    Code Blue is called for a cardiac arrest or medical emergency. Some Ontario hospitals use Code Pink for a child.

  3. 第3题，共25题

    A visitor starts shouting threats and pushing staff. Which code is used for violence or aggression?
    显示答案

    答案: D. Code White

    Code White is called for an incident involving aggression or violence. Security usually responds as part of a team.

  4. 第4题，共25题

    What does Code Yellow mean in Alberta Health Services and Ontario standard codes?
    显示答案

    答案: C. A missing person, such as a missing patient

    Code Yellow is activated when a person is missing. Some Ontario hospitals use a separate Code Amber for a missing infant or child.

  5. 第5题，共25题

    Which code is used for a bomb threat or suspicious item after a threat?
    显示答案

    答案: A. Code Black

    Code Black covers bomb threats and suspicious items found after a bomb threat.

  6. 第6题，共25题

    Which code means part or all of the site must be evacuated?
    显示答案

    答案: A. Code Green

    Code Green is activated when an incident requires full or partial evacuation of the site.

  7. 第7题，共25题

    A container of cleaning chemical breaks and spills in a hallway. Which code applies?
    显示答案

    答案: B. Code Brown

    Code Brown covers chemical spills and hazardous substance releases.

  8. 第8题，共25题

    A bus crash sends more injured people than the emergency department can handle normally. Which code is likely?
    显示答案

    答案: C. Code Orange

    Code Orange is for a mass casualty incident or external disaster that brings a sudden influx of patients.

  9. 第9题，共25题

    What does Code Purple mean in Alberta Health Services and Ontario standard codes?
    显示答案

    答案: D. A hostage situation

    Code Purple is used when someone is held hostage. Alberta also uses it when there is a threat of violence with a weapon.

  10. 第10题，共25题

    Code Grey means air exclusion or shelter in place in Alberta, but loss of an essential service in many Ontario hospitals. What should you take from this?
    显示答案

    答案: B. Code meanings can differ, so learn the list used at your own facility

    Most codes match across provinces, but some differ. Always learn your own facility's codes and your role in each.

  11. 第11题，共25题

    According to the Canadian Centre for Occupational Health and Safety, which workers are among those at higher risk of workplace violence?
    显示答案

    答案: D. Health care workers

    CCOHS lists health care employees, as well as police, security and correctional officers, among groups at higher risk of workplace violence.

  12. 第12题，共25题

    An older patient suddenly becomes confused and starts swinging at staff. What should you keep in mind?
    显示答案

    答案: C. The behaviour may come from a medical problem such as delirium, so work with clinical staff

    Pain, infection, delirium, dementia and drugs can all cause aggression. Clinical staff lead care, and security supports safety.

  13. 第13题，共25题

    Who decides whether a patient must be held for a mental health assessment?
    显示答案

    答案: A. The professionals named in the provincial mental health law, such as physicians or police

    Mental health laws, not security staff, set who can require a person to be held. Security assists under hospital policy and clinical direction.

  14. 第14题，共25题

    A worried family member is getting louder at the nursing station. What is the best first step?
    显示答案

    答案: C. Speak calmly, listen, give them space and show you want to help

    Early, calm, respectful communication is the best way to bring tension down before it becomes a crisis.

  15. 第15题，共25题

    How long should you lather your hands with soap when washing them?
    显示答案

    答案: D. At least 20 seconds

    CCOHS advises lathering with soap for at least 20 seconds, then rinsing and drying well.

  16. 第16题，共25题

    What is the minimum alcohol content an alcohol-based hand sanitizer should have to be effective?
    显示答案

    答案: A. 60%

    Alcohol-based hand sanitizers should contain at least 60% alcohol.

  17. 第17题，共25题

    Your hands have visible blood on them after helping at a scene. What should you use?
    显示答案

    答案: D. Soap and water

    Hand sanitizer does not work well on hands that are visibly soiled with dirt, blood or other matter. Wash with soap and water.

  18. 第18题，共25题

    A patient room has an isolation sign on the door and you need to go in. What should you do?
    显示答案

    答案: B. Check with the nurse and wear the protective equipment the sign lists

    Isolation signs tell everyone what protection is needed. Following them protects you, patients and others.

  19. 第19题，共25题

    You find a used needle on the floor of a stairwell. What should you do?
    显示答案

    答案: C. Do not pick it up with bare hands; keep people away and report it or dispose of it using the tools and sharps container your training allows

    Sharps must never go in regular garbage or be left lying around. Report any you find and use proper tools and a sharps container.

  20. 第20题，共25题

    What is the safe rule for putting the cap back on a used needle?
    显示答案

    答案: A. Do not recap needles unless a law requires it

    Needles should not be recapped. Used sharps go straight into a puncture-resistant sharps container.

  21. 第21题，共25题

    You are stuck by a used needle. What should you do first?
    显示答案

    答案: A. Rinse the area under running water, gently wash with soap, and report it right away

    CCOHS advises rinsing with running water and washing gently with soap, then telling your employer right away and following medical advice.

  22. 第22题，共25题

    When should a sharps container be replaced?
    显示答案

    答案: C. When it is three-quarters full

    Sharps containers should be removed and replaced when they are three-quarters full, before they become dangerous to use.

  23. 第23题，共25题

    What does Ontario's Personal Health Information Protection Act (PHIPA) govern?
    显示答案

    答案: D. How personal health information is collected, used and shared in the health sector

    PHIPA is Ontario's health privacy law. It sets rules for collecting, using and disclosing personal health information.

  24. 第24题，共25题

    A caller asks you whether their friend was admitted to the hospital last night. What should you do?
    显示答案

    答案: C. Do not confirm anything and refer the caller to the proper hospital staff or process

    Even the fact that a person is a patient is health information. Security staff do not share it; they refer callers to the right department.

  25. 第25题，共25题

    A Code Yellow is called for a patient who may wander. What is a typical security role?
    显示答案

    答案: B. Check your assigned areas and exits using the patient's description, and report what you find

    During a missing person code, security usually searches assigned areas, watches exits and reports quickly. Fire exits must never be locked.

考前须知

  • In Alberta Health Services, Code White means violence or aggression, Code Yellow a missing person and Code Purple a hostage situation.
  • Some codes differ: in many Ontario hospitals Code Grey means loss of an essential service, while in Alberta it means air exclusion.
  • Hand sanitizer should have at least 60% alcohol; wash with soap and water for at least 20 seconds when hands are visibly dirty.
  • Used needles should not be recapped, and sharps containers should be replaced when three-quarters full.
  • Ontario's PHIPA governs how personal health information is collected, used and shared in the health sector.

常见问题

Are hospital colour codes the same across Canada?

Most are similar, such as Code Red for fire and Code Blue for a medical emergency, but some differ between provinces and facilities. Always learn your own facility's list.

What does Code White mean?

Code White is called for an incident involving violence or aggression. Security usually responds as part of a trained team.

What should I do after a needlestick injury?

Rinse the area under running water, gently wash with soap, report it to your employer right away and follow the medical advice you get.

How long does the course take?

The five lessons take about 15 minutes to read. The final test has 25 questions and you need 80% to pass.

这份证书是否经过认证或获得官方认可？

不是。这是一份私人颁发的结业证书，仅用于知识学习。它未获得任何政府、执照发放机构、监管机构或教育机构的认可、认证或批准，也不能替代法律要求的任何执照、资格证书或培训。

资料来源

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