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Hospital and Healthcare Security Course 2026

This course is for security guards who work in hospitals, clinics and long-term care homes in Canada. It covers emergency colour codes, aggression and patients in crisis, infection control and sharps safety, and patient privacy.

  • Formation
  • Canada
  • 25 questions
  • Vérifié le 11 octobre 2026

En bref

Ce cours gratuit comprend environ 15 minutes de leçons et un test de 25 questions. Obtenez 80 % ou plus pour télécharger une attestation de réussite (privée, non accréditée). Vérifié à partir des sources officielles le 11 octobre 2026.

Commencez par les leçonsHospital and Healthcare Security Course: Lessons : environ 15 minutes de lecture. Chaque question du test est traitée dans les leçons.

Ce que vous allez apprendre

  • Recognize the hospital emergency colour codes used in Canada
  • Respond to aggression with de-escalation and teamwork
  • Follow hand hygiene and isolation precautions
  • Handle sharps and needlestick injuries safely
  • Protect patient privacy and health information

Obtenez 80 % ou plus pour télécharger votre certificat.

  1. Question 1 sur 25

    In Canadian hospitals, what does Code Red mean?
    Voir la réponse

    Réponse: A. Fire

    Code Red is the fire code in both Alberta Health Services and Ontario hospitals that use the standard codes.

  2. Question 2 sur 25

    What does Code Blue usually mean in a hospital?
    Voir la réponse

    Réponse: C. Cardiac arrest or other medical emergency

    Code Blue is called for a cardiac arrest or medical emergency. Some Ontario hospitals use Code Pink for a child.

  3. Question 3 sur 25

    A visitor starts shouting threats and pushing staff. Which code is used for violence or aggression?
    Voir la réponse

    Réponse: D. Code White

    Code White is called for an incident involving aggression or violence. Security usually responds as part of a team.

  4. Question 4 sur 25

    What does Code Yellow mean in Alberta Health Services and Ontario standard codes?
    Voir la réponse

    Réponse: C. A missing person, such as a missing patient

    Code Yellow is activated when a person is missing. Some Ontario hospitals use a separate Code Amber for a missing infant or child.

  5. Question 5 sur 25

    Which code is used for a bomb threat or suspicious item after a threat?
    Voir la réponse

    Réponse: A. Code Black

    Code Black covers bomb threats and suspicious items found after a bomb threat.

  6. Question 6 sur 25

    Which code means part or all of the site must be evacuated?
    Voir la réponse

    Réponse: A. Code Green

    Code Green is activated when an incident requires full or partial evacuation of the site.

  7. Question 7 sur 25

    A container of cleaning chemical breaks and spills in a hallway. Which code applies?
    Voir la réponse

    Réponse: B. Code Brown

    Code Brown covers chemical spills and hazardous substance releases.

  8. Question 8 sur 25

    A bus crash sends more injured people than the emergency department can handle normally. Which code is likely?
    Voir la réponse

    Réponse: C. Code Orange

    Code Orange is for a mass casualty incident or external disaster that brings a sudden influx of patients.

  9. Question 9 sur 25

    What does Code Purple mean in Alberta Health Services and Ontario standard codes?
    Voir la réponse

    Réponse: D. A hostage situation

    Code Purple is used when someone is held hostage. Alberta also uses it when there is a threat of violence with a weapon.

  10. Question 10 sur 25

    Code Grey means air exclusion or shelter in place in Alberta, but loss of an essential service in many Ontario hospitals. What should you take from this?
    Voir la réponse

    Réponse: B. Code meanings can differ, so learn the list used at your own facility

    Most codes match across provinces, but some differ. Always learn your own facility's codes and your role in each.

  11. Question 11 sur 25

    According to the Canadian Centre for Occupational Health and Safety, which workers are among those at higher risk of workplace violence?
    Voir la réponse

    Réponse: D. Health care workers

    CCOHS lists health care employees, as well as police, security and correctional officers, among groups at higher risk of workplace violence.

  12. Question 12 sur 25

    An older patient suddenly becomes confused and starts swinging at staff. What should you keep in mind?
    Voir la réponse

    Réponse: C. The behaviour may come from a medical problem such as delirium, so work with clinical staff

    Pain, infection, delirium, dementia and drugs can all cause aggression. Clinical staff lead care, and security supports safety.

  13. Question 13 sur 25

    Who decides whether a patient must be held for a mental health assessment?
    Voir la réponse

    Réponse: A. The professionals named in the provincial mental health law, such as physicians or police

    Mental health laws, not security staff, set who can require a person to be held. Security assists under hospital policy and clinical direction.

  14. Question 14 sur 25

    A worried family member is getting louder at the nursing station. What is the best first step?
    Voir la réponse

    Réponse: C. Speak calmly, listen, give them space and show you want to help

    Early, calm, respectful communication is the best way to bring tension down before it becomes a crisis.

  15. Question 15 sur 25

    How long should you lather your hands with soap when washing them?
    Voir la réponse

    Réponse: D. At least 20 seconds

    CCOHS advises lathering with soap for at least 20 seconds, then rinsing and drying well.

  16. Question 16 sur 25

    What is the minimum alcohol content an alcohol-based hand sanitizer should have to be effective?
    Voir la réponse

    Réponse: A. 60%

    Alcohol-based hand sanitizers should contain at least 60% alcohol.

  17. Question 17 sur 25

    Your hands have visible blood on them after helping at a scene. What should you use?
    Voir la réponse

    Réponse: D. Soap and water

    Hand sanitizer does not work well on hands that are visibly soiled with dirt, blood or other matter. Wash with soap and water.

  18. Question 18 sur 25

    A patient room has an isolation sign on the door and you need to go in. What should you do?
    Voir la réponse

    Réponse: B. Check with the nurse and wear the protective equipment the sign lists

    Isolation signs tell everyone what protection is needed. Following them protects you, patients and others.

  19. Question 19 sur 25

    You find a used needle on the floor of a stairwell. What should you do?
    Voir la réponse

    Réponse: C. Do not pick it up with bare hands; keep people away and report it or dispose of it using the tools and sharps container your training allows

    Sharps must never go in regular garbage or be left lying around. Report any you find and use proper tools and a sharps container.

  20. Question 20 sur 25

    What is the safe rule for putting the cap back on a used needle?
    Voir la réponse

    Réponse: A. Do not recap needles unless a law requires it

    Needles should not be recapped. Used sharps go straight into a puncture-resistant sharps container.

  21. Question 21 sur 25

    You are stuck by a used needle. What should you do first?
    Voir la réponse

    Réponse: A. Rinse the area under running water, gently wash with soap, and report it right away

    CCOHS advises rinsing with running water and washing gently with soap, then telling your employer right away and following medical advice.

  22. Question 22 sur 25

    When should a sharps container be replaced?
    Voir la réponse

    Réponse: C. When it is three-quarters full

    Sharps containers should be removed and replaced when they are three-quarters full, before they become dangerous to use.

  23. Question 23 sur 25

    What does Ontario's Personal Health Information Protection Act (PHIPA) govern?
    Voir la réponse

    Réponse: D. How personal health information is collected, used and shared in the health sector

    PHIPA is Ontario's health privacy law. It sets rules for collecting, using and disclosing personal health information.

  24. Question 24 sur 25

    A caller asks you whether their friend was admitted to the hospital last night. What should you do?
    Voir la réponse

    Réponse: C. Do not confirm anything and refer the caller to the proper hospital staff or process

    Even the fact that a person is a patient is health information. Security staff do not share it; they refer callers to the right department.

  25. Question 25 sur 25

    A Code Yellow is called for a patient who may wander. What is a typical security role?
    Voir la réponse

    Réponse: B. Check your assigned areas and exits using the patient's description, and report what you find

    During a missing person code, security usually searches assigned areas, watches exits and reports quickly. Fire exits must never be locked.

À savoir avant l’examen

  • In Alberta Health Services, Code White means violence or aggression, Code Yellow a missing person and Code Purple a hostage situation.
  • Some codes differ: in many Ontario hospitals Code Grey means loss of an essential service, while in Alberta it means air exclusion.
  • Hand sanitizer should have at least 60% alcohol; wash with soap and water for at least 20 seconds when hands are visibly dirty.
  • Used needles should not be recapped, and sharps containers should be replaced when three-quarters full.
  • Ontario's PHIPA governs how personal health information is collected, used and shared in the health sector.

Questions fréquentes

Are hospital colour codes the same across Canada?

Most are similar, such as Code Red for fire and Code Blue for a medical emergency, but some differ between provinces and facilities. Always learn your own facility's list.

What does Code White mean?

Code White is called for an incident involving violence or aggression. Security usually responds as part of a trained team.

What should I do after a needlestick injury?

Rinse the area under running water, gently wash with soap, report it to your employer right away and follow the medical advice you get.

Combien de temps dure le cours ?

The five lessons take about 15 minutes to read. The final test has 25 questions and you need 80% to pass.

L’attestation est-elle accréditée ou reconnue officiellement ?

Non. C’est une attestation de réussite privée, uniquement pour vos connaissances. Elle n’est reconnue, accréditée ni approuvée par aucun gouvernement, organisme de délivrance des permis, autorité de réglementation ou établissement d’enseignement, et elle ne remplace aucun permis, aucune certification ni aucune formation exigés par la loi.

Sources

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