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Hospital and Healthcare Security Course 2026

This course is for security guards who work in hospitals, clinics and long-term care homes in Canada. It covers emergency colour codes, aggression and patients in crisis, infection control and sharps safety, and patient privacy.

  • Cursus
  • Canada
  • 25 vragen
  • Gecontroleerd op 11 oktober 2026

Kort antwoord

Deze gratis cursus heeft ongeveer 15 minuten lessen en een toets van 25 vragen. Haal 80% of meer om een bewijs van deelname te downloaden (privé, niet geaccrediteerd). Gecontroleerd aan de hand van officiële bronnen op 11 oktober 2026.

Begin met de lessenHospital and Healthcare Security Course: Lessons: ongeveer 15 minuten leestijd. Elke testvraag wordt in de lessen behandeld.

Wat je leert

  • Recognize the hospital emergency colour codes used in Canada
  • Respond to aggression with de-escalation and teamwork
  • Follow hand hygiene and isolation precautions
  • Handle sharps and needlestick injuries safely
  • Protect patient privacy and health information

Haal 80% of meer om je certificaat te downloaden.

  1. Vraag 1 van 25

    In Canadian hospitals, what does Code Red mean?
    Toon antwoord

    Antwoord: A. Fire

    Code Red is the fire code in both Alberta Health Services and Ontario hospitals that use the standard codes.

  2. Vraag 2 van 25

    What does Code Blue usually mean in a hospital?
    Toon antwoord

    Antwoord: C. Cardiac arrest or other medical emergency

    Code Blue is called for a cardiac arrest or medical emergency. Some Ontario hospitals use Code Pink for a child.

  3. Vraag 3 van 25

    A visitor starts shouting threats and pushing staff. Which code is used for violence or aggression?
    Toon antwoord

    Antwoord: D. Code White

    Code White is called for an incident involving aggression or violence. Security usually responds as part of a team.

  4. Vraag 4 van 25

    What does Code Yellow mean in Alberta Health Services and Ontario standard codes?
    Toon antwoord

    Antwoord: C. A missing person, such as a missing patient

    Code Yellow is activated when a person is missing. Some Ontario hospitals use a separate Code Amber for a missing infant or child.

  5. Vraag 5 van 25

    Which code is used for a bomb threat or suspicious item after a threat?
    Toon antwoord

    Antwoord: A. Code Black

    Code Black covers bomb threats and suspicious items found after a bomb threat.

  6. Vraag 6 van 25

    Which code means part or all of the site must be evacuated?
    Toon antwoord

    Antwoord: A. Code Green

    Code Green is activated when an incident requires full or partial evacuation of the site.

  7. Vraag 7 van 25

    A container of cleaning chemical breaks and spills in a hallway. Which code applies?
    Toon antwoord

    Antwoord: B. Code Brown

    Code Brown covers chemical spills and hazardous substance releases.

  8. Vraag 8 van 25

    A bus crash sends more injured people than the emergency department can handle normally. Which code is likely?
    Toon antwoord

    Antwoord: C. Code Orange

    Code Orange is for a mass casualty incident or external disaster that brings a sudden influx of patients.

  9. Vraag 9 van 25

    What does Code Purple mean in Alberta Health Services and Ontario standard codes?
    Toon antwoord

    Antwoord: D. A hostage situation

    Code Purple is used when someone is held hostage. Alberta also uses it when there is a threat of violence with a weapon.

  10. Vraag 10 van 25

    Code Grey means air exclusion or shelter in place in Alberta, but loss of an essential service in many Ontario hospitals. What should you take from this?
    Toon antwoord

    Antwoord: B. Code meanings can differ, so learn the list used at your own facility

    Most codes match across provinces, but some differ. Always learn your own facility's codes and your role in each.

  11. Vraag 11 van 25

    According to the Canadian Centre for Occupational Health and Safety, which workers are among those at higher risk of workplace violence?
    Toon antwoord

    Antwoord: D. Health care workers

    CCOHS lists health care employees, as well as police, security and correctional officers, among groups at higher risk of workplace violence.

  12. Vraag 12 van 25

    An older patient suddenly becomes confused and starts swinging at staff. What should you keep in mind?
    Toon antwoord

    Antwoord: C. The behaviour may come from a medical problem such as delirium, so work with clinical staff

    Pain, infection, delirium, dementia and drugs can all cause aggression. Clinical staff lead care, and security supports safety.

  13. Vraag 13 van 25

    Who decides whether a patient must be held for a mental health assessment?
    Toon antwoord

    Antwoord: A. The professionals named in the provincial mental health law, such as physicians or police

    Mental health laws, not security staff, set who can require a person to be held. Security assists under hospital policy and clinical direction.

  14. Vraag 14 van 25

    A worried family member is getting louder at the nursing station. What is the best first step?
    Toon antwoord

    Antwoord: C. Speak calmly, listen, give them space and show you want to help

    Early, calm, respectful communication is the best way to bring tension down before it becomes a crisis.

  15. Vraag 15 van 25

    How long should you lather your hands with soap when washing them?
    Toon antwoord

    Antwoord: D. At least 20 seconds

    CCOHS advises lathering with soap for at least 20 seconds, then rinsing and drying well.

  16. Vraag 16 van 25

    What is the minimum alcohol content an alcohol-based hand sanitizer should have to be effective?
    Toon antwoord

    Antwoord: A. 60%

    Alcohol-based hand sanitizers should contain at least 60% alcohol.

  17. Vraag 17 van 25

    Your hands have visible blood on them after helping at a scene. What should you use?
    Toon antwoord

    Antwoord: D. Soap and water

    Hand sanitizer does not work well on hands that are visibly soiled with dirt, blood or other matter. Wash with soap and water.

  18. Vraag 18 van 25

    A patient room has an isolation sign on the door and you need to go in. What should you do?
    Toon antwoord

    Antwoord: B. Check with the nurse and wear the protective equipment the sign lists

    Isolation signs tell everyone what protection is needed. Following them protects you, patients and others.

  19. Vraag 19 van 25

    You find a used needle on the floor of a stairwell. What should you do?
    Toon antwoord

    Antwoord: C. Do not pick it up with bare hands; keep people away and report it or dispose of it using the tools and sharps container your training allows

    Sharps must never go in regular garbage or be left lying around. Report any you find and use proper tools and a sharps container.

  20. Vraag 20 van 25

    What is the safe rule for putting the cap back on a used needle?
    Toon antwoord

    Antwoord: A. Do not recap needles unless a law requires it

    Needles should not be recapped. Used sharps go straight into a puncture-resistant sharps container.

  21. Vraag 21 van 25

    You are stuck by a used needle. What should you do first?
    Toon antwoord

    Antwoord: A. Rinse the area under running water, gently wash with soap, and report it right away

    CCOHS advises rinsing with running water and washing gently with soap, then telling your employer right away and following medical advice.

  22. Vraag 22 van 25

    When should a sharps container be replaced?
    Toon antwoord

    Antwoord: C. When it is three-quarters full

    Sharps containers should be removed and replaced when they are three-quarters full, before they become dangerous to use.

  23. Vraag 23 van 25

    What does Ontario's Personal Health Information Protection Act (PHIPA) govern?
    Toon antwoord

    Antwoord: D. How personal health information is collected, used and shared in the health sector

    PHIPA is Ontario's health privacy law. It sets rules for collecting, using and disclosing personal health information.

  24. Vraag 24 van 25

    A caller asks you whether their friend was admitted to the hospital last night. What should you do?
    Toon antwoord

    Antwoord: C. Do not confirm anything and refer the caller to the proper hospital staff or process

    Even the fact that a person is a patient is health information. Security staff do not share it; they refer callers to the right department.

  25. Vraag 25 van 25

    A Code Yellow is called for a patient who may wander. What is a typical security role?
    Toon antwoord

    Antwoord: B. Check your assigned areas and exits using the patient's description, and report what you find

    During a missing person code, security usually searches assigned areas, watches exits and reports quickly. Fire exits must never be locked.

Wat je moet weten voor het examen

  • In Alberta Health Services, Code White means violence or aggression, Code Yellow a missing person and Code Purple a hostage situation.
  • Some codes differ: in many Ontario hospitals Code Grey means loss of an essential service, while in Alberta it means air exclusion.
  • Hand sanitizer should have at least 60% alcohol; wash with soap and water for at least 20 seconds when hands are visibly dirty.
  • Used needles should not be recapped, and sharps containers should be replaced when three-quarters full.
  • Ontario's PHIPA governs how personal health information is collected, used and shared in the health sector.

Veelgestelde vragen

Are hospital colour codes the same across Canada?

Most are similar, such as Code Red for fire and Code Blue for a medical emergency, but some differ between provinces and facilities. Always learn your own facility's list.

What does Code White mean?

Code White is called for an incident involving violence or aggression. Security usually responds as part of a trained team.

What should I do after a needlestick injury?

Rinse the area under running water, gently wash with soap, report it to your employer right away and follow the medical advice you get.

How long does the course take?

The five lessons take about 15 minutes to read. The final test has 25 questions and you need 80% to pass.

Is het certificaat geaccrediteerd of officieel erkend?

Nee. Het is een privé bewijs van deelname, alleen voor je kennis. Het is niet erkend, geaccrediteerd of goedgekeurd door een overheid, vergunningsinstantie, toezichthouder of onderwijsinstelling, en het vervangt geen wettelijk verplichte vergunning, certificering of opleiding.

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