Free Staff Training Kit for Restaurants, Bars and Hotels
New hospitality staff often need a food handler or alcohol server certificate soon after they start. This kit shows how to use free PassEveryTest practice tests, study guides and staff courses to help new hires get ready for the approved program. It includes a 45-minute onboarding session, a staff handout and answers to common questions.
For: Restaurant, bar and hotel owners, managers and trainers onboarding new staff
How PassEveryTest helps with staff onboarding
PassEveryTest is a free practice site with no account and no sign-up, paid for by ads. It is independent: it is not an approved certification program and it is not affiliated with any regulator or training provider. Practice helps staff learn the rules before they take the approved course and exam, but it does not give them a certificate.
- Practice sets with an explanation after every answer.
- Study guides for many food handler and alcohol server programs.
- Free staff courses for servers, kitchen crew and hotel staff.
- Print this set, which makes a worksheet with an answer key.
- Listen mode, which reads questions aloud for staff who prefer audio.
Alcohol server training by place
Each province, state and country sets its own rules on who must be trained. Some examples from official sources:
- Ontario: anyone involved in the sale, service, sampling or delivery of liquor must hold a certification from an AGCO-approved course. Smart Serve is the approved program for bars and restaurants.
- British Columbia: all licensees, managers and staff must get Serving It Right certification before working in a licensed establishment.
- California: on-premises alcohol servers and their managers must be certified in Responsible Beverage Service within 60 days of their first day of work.
- New South Wales: RSA training is mandatory for people who sell, serve or supply alcohol to the public.
- Smart Serve Practice Test (Ontario)
- Smart Serve Study Guide (Ontario)
- ProServe Practice Test (Alberta)
- Serving It Right Practice Test (B.C.)
- California RBS Exam Practice Test
- California RBS Study Guide
- TABC Certification Practice Test (Texas)
- Illinois BASSET Practice Test
- Washington MAST Permit Practice Test
- Personal Licence (APLH) Practice Test
- NSW RSA Practice Test
- Victoria RSA Practice Test
- NZ LCQ Practice Test (Licence Controller)
Food handler training by place
- Ontario: a food service premises must have at least one certified food handler or supervisor on site at all times while it is operating.
- Texas: all food employees must complete an accredited food handler training course within 30 days of starting work.
- Ontario Food Handler Certification Practice Test
- FOODSAFE Level 1 Practice Test (BC)
- Alberta Food Safety Certification Practice Test
- Food Handler Practice Test (US)
- Food Handler Study Guide (US)
- California Food Handler Card Practice Test
- Texas Food Handler Practice Test
- Level 2 Food Hygiene Practice Test
- Food Handler Practice Test (Australia)
- Food Safety Practice Test (Ireland)
- NZ Food Safety Practice Questions
Check with your local public health unit or regulator which food safety program they accept before staff book a course.
Free staff courses for new hires
Staff courses cover the job itself: greeting guests, safe kitchen work, cleaning rooms and handling difficult moments. Each course has lessons, quizzes and a final assessment.
- Restaurant Server and Host Course
- Restaurant Server and Host Course (US)
- Restaurant Server and Host Course (UK)
- Kitchen Safety Course for Cooks and Dishwashers
- Kitchen Safety for Cooks and Dishwashers (Australia)
- Fast Food and Food Court Crew Course
- Safe Food Handling Basics Course
- Hotel Front-Desk Essentials Course
- Hotel Housekeeping Course (Room Attendant) (US)
- Bar and Nightclub Security Course
Team huddles with printable sets
A short huddle before service is a good time to refresh one topic. Use Print this set to make a worksheet with an answer key.
- Pick one topic, such as checking ID or holding temperatures.
- Print a practice set and choose five to ten questions on that topic.
- Read each question aloud and let staff call out answers.
- Read the explanation and connect it to your own house rules.
- Post the sheet in the staff room for the rest of the week.
Staff can open the mistake notebook on their own phones to retest the questions they missed. Nothing is shared with the manager, so ask them to tell you which topics were hard.
45-minute onboarding session: safe service basics
Goals
- New staff know which certificate they need and where to get it.
- New staff can answer basic questions on food safety and responsible alcohol service.
- Each new hire has a plan to finish their certificate on time.
You need
- A screen or tablet with internet
- Printed copies of one food handler or alcohol server practice set (Print this set)
- Your house rules and the name of the approved program you use
Plan (45 minutes)
| Minutes | What to do |
|---|---|
| 5 | Explain which certificate each role needs and the approved program staff will take. Practice does not replace it. |
| 10 | Go through the printed practice set together. Staff answer aloud, then read the explanations. |
| 10 | Talk through two real situations from your workplace, such as a guest who has had too much to drink or a fridge that is too warm. |
| 10 | Staff open the right practice test on their phones and do one set alone. Show them the mistake notebook. |
| 5 | Each new hire makes a study plan with the date they will take the approved course or exam. |
| 5 | Hand out the staff handout and answer questions. |
PassEveryTest · passeverytest.com
Get ready for your food or alcohol certificate
Use these free steps before you take your approved course and exam.
- Go to passeverytest.com and open the food handler or alcohol server test for your province, state or country. No account is needed.
- Read the study guide if your test has one.
- Do one practice set a day and read every explanation.
- Retest your wrong answers in the mistake notebook.
- Make a study plan with the date of your approved course or exam.
- Take the approved course your manager tells you about. Only that course gives you the certificate.
- Food Handler Practice Test (US)
passeverytest.com/en/usa/food-handler-test/ - Smart Serve Practice Test (Ontario)
passeverytest.com/en/canada/ontario/smart-serve-test/ - Study planner
passeverytest.com/en/study-plan/ - Mistake notebook
passeverytest.com/en/mistakes/
Free, no sign-up. Not affiliated with any government or testing body.
Privacy for your organisation
Staff do not create an account and PassEveryTest never asks for names or email addresses; scores and mistake notebooks are saved only in each person's browser and are never sent to PassEveryTest, so managers cannot see results. The site shows Google ads, which may use cookies, as the privacy policy explains.
Frequently asked questions
Does passing a practice test give staff a certificate?
No. Only the approved program and exam give a certificate. PassEveryTest is independent practice for that exam.
Can we use it to train our staff?
Yes. Staff can use it free for their own study, and you can share links or print sets for huddles. Please do not copy the questions into your own materials or sell them.
Can managers see staff scores?
No. Results stay on each person's device. Ask staff to show their screen or tell you which topics were hard.
Which certificate does my staff member need?
It depends on the role and the place. Check the official regulator for your province, state or country. Each practice test page links to its official sources.