Basic English in 30 Days: Services

1. Question 1 of 10

   What does "withdraw money" mean?

   • ABorrow money from a friend
   • BSend money to a person in another country
   • CTake money out of your account
   • DPut money into your account
   Show answer

   Answer: C. Take money out of your account

   Withdraw means take money out. Deposit means put money in.

2. Question 2 of 10

   Where do you usually buy stamps?

   • AAt the library
   • BAt the post office
   • CAt the pharmacy
   • DAt the bank
   Show answer

   Answer: B. At the post office

   The post office sells stamps and sends letters and packages.

3. Question 3 of 10

   On a form, what does "Last name" mean?

   • AYour first name
   • BYour family name
   • CYour nickname
   • DYour middle name
   Show answer

   Answer: B. Your family name

   Last name is your family name. First name is your given name.

4. Question 4 of 10

   Which one is a Canadian postal code?

   • A90210
   • B2TP J19
   • CT2P 1J9
   • DTP2 1J9
   Show answer

   Answer: C. T2P 1J9

   A Canadian postal code is letter, number, letter, space, number, letter, number: T2P 1J9.

5. Question 5 of 10

   A form says: Date of birth (YYYY-MM-DD). You were born on September 8, 2001. What do you write?

   • A2001-08-09
   • B2001-09-08
   • C09-08-2001
   • D08-09-2001
   Show answer

   Answer: B. 2001-09-08

   YYYY-MM-DD means year, month, day: 2001, then 09 (September), then 08.

6. Question 6 of 10

   Choose the correct word: Please ___ here, at the bottom of the form.

   • Asignature
   • Bsigning
   • Csign
   • Dsigned
   Show answer

   Answer: C. sign

   After please, use the base verb: please sign. Signature is the noun.

7. Question 7 of 10

   Listen. What does the clerk ask for?

   Play audioListen, then answer. The transcript is shown after you answer.

   No sound? Read the text instead

   Clerk: How can I help you?
   Fatima: I'd like to open a bank account.
   Clerk: Sure. Do you have two pieces of ID?

   • AHer bank card
   • BTwo pieces of ID
   • CA letter from her bank
   • DTwo stamps
   Show answer

   Answer: B. Two pieces of ID

   The clerk asks, "Do you have two pieces of ID?" ID shows who you are.

   Transcript

   Clerk: How can I help you?
   Fatima: I'd like to open a bank account.
   Clerk: Sure. Do you have two pieces of ID?

8. Question 8 of 10

   Listen. Where is Leo sending the package?

   Play audioListen, then answer. The transcript is shown after you answer.

   No sound? Read the text instead

   Clerk: Where is the package going?
   Leo: To Halifax, Nova Scotia. How much is it?

   • ATo Calgary
   • BTo Halifax
   • CTo Quebec City
   • DTo Hamilton
   Show answer

   Answer: B. To Halifax

   Leo says, "To Halifax, Nova Scotia."

   Transcript

   Clerk: Where is the package going?
   Leo: To Halifax, Nova Scotia. How much is it?

9. Question 9 of 10

   Read the form. When was Maria born?

   First name: Maria
   Last name: Lopez
   Address: 52 Oak Street, Apt. 3, Regina, SK S4P 2L7
   Date of birth (YYYY-MM-DD): 1987-11-02
   Phone: 306-555-0119

   • ANovember 2, 1987
   • BNovember 2, 1978
   • CFebruary 11, 1987
   • DFebruary 2, 1987
   Show answer

   Answer: A. November 2, 1987

   The date is in the format YYYY-MM-DD: 1987-11-02 = year 1987, month 11 (November), day 2.

10. Question 10 of 10

    Choose the right reply. Clerk: "Can I see your ID, please?" You: "___"

    • AYes, I can see it very well, thanks.
    • BNo, I'm Maria.
    • CSure. Here's my driver's licence.
    • DMy ID is very good.
    Show answer

    Answer: C. Sure. Here's my driver's licence.

    The clerk wants to see your ID. Give it and say "Here's…" or "Here you are."

Keyboard: 1–4 to answer, Enter for the next question.