Basic English in 30 Days: Services

1. Pergunta 1 de 10

   What does "withdraw money" mean?

   • ABorrow money from a friend
   • BSend money to a person in another country
   • CTake money out of your account
   • DPut money into your account
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   Resposta: C. Take money out of your account

   Withdraw means take money out. Deposit means put money in.

2. Pergunta 2 de 10

   Where do you usually buy stamps?

   • AAt the library
   • BAt the post office
   • CAt the pharmacy
   • DAt the bank
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   Resposta: B. At the post office

   The post office sells stamps and sends letters and packages.

3. Pergunta 3 de 10

   On a form, what does "Last name" mean?

   • AYour first name
   • BYour family name
   • CYour nickname
   • DYour middle name
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   Resposta: B. Your family name

   Last name is your family name. First name is your given name.

4. Pergunta 4 de 10

   Which one is a Canadian postal code?

   • A90210
   • B2TP J19
   • CT2P 1J9
   • DTP2 1J9
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   Resposta: C. T2P 1J9

   A Canadian postal code is letter, number, letter, space, number, letter, number: T2P 1J9.

5. Pergunta 5 de 10

   A form says: Date of birth (YYYY-MM-DD). You were born on September 8, 2001. What do you write?

   • A2001-08-09
   • B2001-09-08
   • C09-08-2001
   • D08-09-2001
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   Resposta: B. 2001-09-08

   YYYY-MM-DD means year, month, day: 2001, then 09 (September), then 08.

6. Pergunta 6 de 10

   Choose the correct word: Please ___ here, at the bottom of the form.

   • Asignature
   • Bsigning
   • Csign
   • Dsigned
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   Resposta: C. sign

   After please, use the base verb: please sign. Signature is the noun.

7. Pergunta 7 de 10

   Listen. What does the clerk ask for?

   Ouvir áudioOuça e depois responda. A transcrição aparece depois de responder.

   Sem som? Leia o texto

   Clerk: How can I help you?
   Fatima: I'd like to open a bank account.
   Clerk: Sure. Do you have two pieces of ID?

   • AHer bank card
   • BTwo pieces of ID
   • CA letter from her bank
   • DTwo stamps
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   Resposta: B. Two pieces of ID

   The clerk asks, "Do you have two pieces of ID?" ID shows who you are.

   Transcrição

   Clerk: How can I help you?
   Fatima: I'd like to open a bank account.
   Clerk: Sure. Do you have two pieces of ID?

8. Pergunta 8 de 10

   Listen. Where is Leo sending the package?

   Ouvir áudioOuça e depois responda. A transcrição aparece depois de responder.

   Sem som? Leia o texto

   Clerk: Where is the package going?
   Leo: To Halifax, Nova Scotia. How much is it?

   • ATo Calgary
   • BTo Halifax
   • CTo Quebec City
   • DTo Hamilton
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   Resposta: B. To Halifax

   Leo says, "To Halifax, Nova Scotia."

   Transcrição

   Clerk: Where is the package going?
   Leo: To Halifax, Nova Scotia. How much is it?

9. Pergunta 9 de 10

   Read the form. When was Maria born?

   First name: Maria
   Last name: Lopez
   Address: 52 Oak Street, Apt. 3, Regina, SK S4P 2L7
   Date of birth (YYYY-MM-DD): 1987-11-02
   Phone: 306-555-0119

   • ANovember 2, 1987
   • BNovember 2, 1978
   • CFebruary 11, 1987
   • DFebruary 2, 1987
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   Resposta: A. November 2, 1987

   The date is in the format YYYY-MM-DD: 1987-11-02 = year 1987, month 11 (November), day 2.

10. Pergunta 10 de 10

    Choose the right reply. Clerk: "Can I see your ID, please?" You: "___"

    • AYes, I can see it very well, thanks.
    • BNo, I'm Maria.
    • CSure. Here's my driver's licence.
    • DMy ID is very good.
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    Resposta: C. Sure. Here's my driver's licence.

    The clerk wants to see your ID. Give it and say "Here's…" or "Here you are."

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