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Recognizing Phishing and Scams Course 2026

This course is for employees and individuals in Canada who want to spot scams before they lose money or information. It covers how scams work, phishing emails and fake websites, texts, calls and AI voice cloning, government and bank impersonation, job and payment fraud, and how to verify and report. Each topic has a lesson and an untimed quiz, followed by a timed 35-question final assessment; score 80% or more to earn a Certificate of Completion.

  • Kurs
  • Kanada
  • 100 frågor
  • Kontrollerad 13 oktober 2026
  • Faktagranskad 13 oktober 2026

Kort svar

Den här gratiskursen har cirka 180 minuters lektioner, 6 temaquiz utan tidsgräns (100 frågor totalt) och ett tidsbegränsat slutprov med 35 slumpvis valda frågor. Få 80 % eller mer på slutprovet för att ladda ner ett kursintyg (privat, inte ackrediterat). Kontrollerad mot officiella källor den 13 oktober 2026.

Börja med lektionernaRecognizing Phishing and Scams Course: Lessons: cirka 180 minuters läsning. Alla provfrågor tas upp i lektionerna.

Det här lär du dig

  • Recognize the pressure tactics and payment requests that most scams share
  • Check email senders, links, attachments, QR codes and shopping sites before you trust them
  • Respond safely to scam texts, spoofed calls, AI voice cloning and social media scams
  • Tell a real CRA or bank contact from an impersonator and verify it the official way
  • Spot job scams, money mule offers and invoice, payroll and gift card fraud at work
  • Report scams in Canada and take the right first steps after losing money or information

Få minst 80 % för att ladda ner ditt certifikat.

Din studieplan

Läs varje lektion, gör temaquizet (utan tidsgräns, med förklaringar) och sedan det tidsbegränsade slutprovet. Varje gång dras en ny blandning av frågor. Dina framsteg sparas i den här webbläsaren.

  1. Läs lektionerna6 lektioner, cirka 180 min
  2. Temaquiz 1: How scams work: tactics and warning signs16 frågor
  3. Temaquiz 2: Phishing emails, links, QR codes and fake websites17 frågor
  4. Temaquiz 3: Texts, calls, social media and AI voice cloning16 frågor
  5. Temaquiz 4: Government, bank and tech-support impersonation17 frågor
  6. Temaquiz 5: Job scams, invoice fraud and payment requests17 frågor
  7. Temaquiz 6: Verifying requests and reporting scams17 frågor
  8. Slutprov35 frågor, 35 min · Minst 80 %

Temaquiz 1: How scams work: tactics and warning signs

  1. Fråga 1 av 16

    A scammer does not break into a computer. Instead, they trick the person using it into giving access. What is this approach called?
    Visa svar

    Svar: A. Social engineering

    Social engineering works on people, not machines, to get information, access or money.

  2. Fråga 2 av 16

    A message says, "Reply in the next 30 minutes or your account will be closed." Which pressure tactic is this?
    Visa svar

    Svar: B. Urgency

    A tight deadline is urgency. It is meant to stop you from pausing to check.

  3. Fråga 3 av 16

    A caller says he is a police officer and that you will be arrested today unless you pay. Which tactics is he using?
    Visa svar

    Svar: C. Authority and threats

    Claiming to be police uses authority, and the arrest warning is a threat. The Cyber Centre lists both as social engineering tactics.

  4. Fråga 4 av 16

    Which payment request is a strong sign of a scam?
    Visa svar

    Svar: D. Paying a "fine" with gift cards

    Scammers ask for gift cards and prepaid cards because the money is hard to trace and hard to get back.

  5. Fråga 5 av 16

    Why do scammers often ask to be paid in cryptocurrency?
    Visa svar

    Svar: A. In most cases the payment cannot be reversed

    The CAFC warns that cryptocurrency payments in most cases cannot be reversed, so the money is usually lost.

  6. Fråga 6 av 16

    According to the Cyber Centre's National Cyber Threat Assessment 2025-2026, how are cybercriminals almost certainly using large language models (AI chatbots)?
    Visa svar

    Svar: C. To improve social engineering attacks such as phishing

    The assessment says cybercriminals are almost certainly using LLMs to improve social engineering, including personal phishing emails at scale.

  7. Fråga 7 av 16

    Which kind of phishing does the National Cyber Threat Assessment 2025-2026 say has one of the highest reported levels of financial impact on victims?
    Visa svar

    Svar: B. Spear phishing aimed at chosen people

    Spear phishing targets specific people or organizations and has one of the highest reported financial impacts.

  8. Fråga 8 av 16

    According to the Cyber Centre, what does voice cloning need to copy someone's voice?
    Visa svar

    Svar: D. A short audio sample of the person

    The Cyber Centre says threat actors use AI and short audio samples to create a copy of a person's voice.

  9. Fråga 9 av 16

    Get Cyber Safe lists warning signs that a message or call may be AI-generated. Which is one of them?
    Visa svar

    Svar: B. A voice call that sounds robotic or "off"

    Get Cyber Safe lists overly polished messages, voice calls that sound robotic or off, and suspiciously urgent content.

  10. Fråga 10 av 16

    Why do scammers often tell you to keep a request secret?
    Visa svar

    Svar: D. So no one can warn you that it is a scam

    Secrecy, such as a fake "gag order", cuts you off from people who would spot the scam.

  11. Fråga 11 av 16

    Where do scammers often find the personal details that make their messages seem real?
    Visa svar

    Svar: C. In things people post publicly on social media

    Get Cyber Safe warns that fraudsters use facts you made public on social media to make a request seem legitimate.

  12. Fråga 12 av 16

    What is "quid pro quo" in social engineering?
    Visa svar

    Svar: D. Offering a service or benefit in return for information or a task

    In quid pro quo, the attacker offers something, like free tech help, and asks for sensitive information or a task in return.

  13. Fråga 13 av 16

    What is "scareware"?
    Visa svar

    Svar: A. A fake warning that scares you into a harmful step

    The Cyber Centre describes scareware as an attempt to scare you into believing your device is at risk so you take a harmful action.

  14. Fråga 14 av 16

    Read the message. Which tactics does it use?

    Message in a chat app, from "Jordan (Hockey Team)":

    Hey! Coach asked me to collect for the tournament bus. Can you send $60 by e-transfer to this new email: jordan.bus2026@mailbox.example? My usual account is locked. Need it by noon, sorry for the rush!

    Visa svar

    Svar: D. Familiarity and urgency

    It uses a friendly, familiar name and a noon deadline. A new payment address is another warning sign.

  15. Fråga 15 av 16

    Read the message. What is the safest next step?

    Message in a chat app, from "Jordan (Hockey Team)":

    Hey! Coach asked me to collect for the tournament bus. Can you send $60 by e-transfer to this new email: jordan.bus2026@mailbox.example? My usual account is locked. Need it by noon, sorry for the rush!

    Visa svar

    Svar: C. Contact Jordan or the coach using a number you already have

    Verify through a different channel you already trust. Replying in the same chat may reach the scammer.

  16. Fråga 16 av 16

    A coworker says, "I'd never fall for a scam. I can always tell." Which reply fits this course best?
    Visa svar

    Svar: B. Anyone can be fooled, so verify every unusual request

    Fraud and scams are almost certainly the most common cybercrime affecting Canadians, and AI makes them more convincing.

Bra att veta före provet

  • Fraud and scams are almost certainly the most common form of cybercrime affecting Canadians, and spear phishing has one of the highest reported levels of financial impact on victims.
  • Cybercriminals are almost certainly using AI language models to improve social engineering, and AI tools can create realistic audio and video that impersonate trusted people.
  • Voice cloning uses AI and short audio samples to copy a voice. The Cyber Centre suggests safe words or call-back codes, and calling back on a known, trusted number.
  • The CRA will not demand immediate payment by e-transfer, cryptocurrency, prepaid cards or gift cards, and it will not threaten to arrest or deport you.
  • The CRA only sends text messages for multi-factor authentication, and it does not send refunds or payments by e-transfer or text.
  • The Canadian criminal justice system does not allow someone to be bailed out of jail with cash or cryptocurrency.
  • Forwarding a scam text to 7726 (SPAM) is free and alerts your cellular provider.
  • Fraud can be reported to the Canadian Anti-Fraud Centre at reportcyberandfraud.canada.ca or 1-888-495-8501 (weekdays, 10 am to 4:45 pm Eastern time), whether you are a victim or not.

Vanliga frågor

Is this an official certification?

No. Passing the final assessment gives you a PassEveryTest Certificate of Completion, which shows you finished this general skills course. It is not an accredited qualification or a vendor, employer or government certification, and it does not replace training your employer requires.

How does the final assessment work?

It has 35 questions drawn at random from the course question bank, with a 35-minute time limit. You need 80% to pass, and each attempt gives you a new mix of questions.

How is this different from a general cybersecurity awareness course?

This course goes deeper on scams only: many more realistic messages and calls to practise on, government and bank impersonation, job scams, AI voice cloning, and how to verify and report. It does not cover topics like passwords or backups in detail.

What should I do if I think a caller is a scammer right now?

Hang up. Then call the organization or person back using a number you find yourself, such as the one on your bank card, the official website or your own contacts, not a number the caller gave you.

Where do I report a scam in Canada?

If you lost money, contact your financial institution and local police first. Report any scam or attempt to the Canadian Anti-Fraud Centre online or at 1-888-495-8501, and forward scam texts to 7726.

Är intyget ackrediterat eller officiellt erkänt?

Nej. Det är ett privat kursintyg, bara för dina kunskaper. Det är inte erkänt, ackrediterat eller godkänt av någon myndighet, tillståndsmyndighet, tillsynsmyndighet eller utbildningsinstitution, och det ersätter inte någon licens, certifiering eller utbildning som krävs enligt lag.

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