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Recognizing Phishing and Scams Course 2026

This course is for employees and individuals in Canada who want to spot scams before they lose money or information. It covers how scams work, phishing emails and fake websites, texts, calls and AI voice cloning, government and bank impersonation, job and payment fraud, and how to verify and report. Each topic has a lesson and an untimed quiz, followed by a timed 35-question final assessment; score 80% or more to earn a Certificate of Completion.

  • Kurs
  • Kanada
  • Pytania: 100
  • Sprawdzono 13 października 2026
  • Fakty sprawdzone 13 października 2026

W skrócie

Ten bezpłatny kurs obejmuje około 180 minut lekcji, quizy tematyczne bez limitu czasu (liczba: 6, łącznie 100 pytań) oraz końcowy test na czas z 35 losowo wybranymi pytaniami. Uzyskaj co najmniej 80% w teście końcowym, aby pobrać zaświadczenie o ukończeniu (prywatne, nieakredytowane). Sprawdzono z oficjalnymi źródłami 13 października 2026.

Zacznij od lekcjiRecognizing Phishing and Scams Course: Lessons: ok. 180 min czytania. Każde pytanie testowe jest omówione w lekcjach.

Czego się nauczysz

  • Recognize the pressure tactics and payment requests that most scams share
  • Check email senders, links, attachments, QR codes and shopping sites before you trust them
  • Respond safely to scam texts, spoofed calls, AI voice cloning and social media scams
  • Tell a real CRA or bank contact from an impersonator and verify it the official way
  • Spot job scams, money mule offers and invoice, payroll and gift card fraud at work
  • Report scams in Canada and take the right first steps after losing money or information

Uzyskaj co najmniej 80%, aby pobrać certyfikat.

Twój plan nauki

Przeczytaj każdą lekcję, rozwiąż quiz tematyczny (bez limitu czasu, z wyjaśnieniami), a potem końcowy test na czas. Za każdym razem losowany jest nowy zestaw pytań. Postęp zapisuje się w tej przeglądarce.

  1. Przeczytaj lekcjeLekcje: 6, około 180 min
  2. Quiz tematyczny 1: How scams work: tactics and warning signsPytania: 16
  3. Quiz tematyczny 2: Phishing emails, links, QR codes and fake websitesPytania: 17
  4. Quiz tematyczny 3: Texts, calls, social media and AI voice cloningPytania: 16
  5. Quiz tematyczny 4: Government, bank and tech-support impersonationPytania: 17
  6. Quiz tematyczny 5: Job scams, invoice fraud and payment requestsPytania: 17
  7. Quiz tematyczny 6: Verifying requests and reporting scamsPytania: 17
  8. Egzamin końcowyPytania: 35, 35 min · Co najmniej 80%

Quiz tematyczny 1: How scams work: tactics and warning signs

  1. Pytanie 1 z 16

    A scammer does not break into a computer. Instead, they trick the person using it into giving access. What is this approach called?
    Pokaż odpowiedź

    Odpowiedź: A. Social engineering

    Social engineering works on people, not machines, to get information, access or money.

  2. Pytanie 2 z 16

    A message says, "Reply in the next 30 minutes or your account will be closed." Which pressure tactic is this?
    Pokaż odpowiedź

    Odpowiedź: B. Urgency

    A tight deadline is urgency. It is meant to stop you from pausing to check.

  3. Pytanie 3 z 16

    A caller says he is a police officer and that you will be arrested today unless you pay. Which tactics is he using?
    Pokaż odpowiedź

    Odpowiedź: C. Authority and threats

    Claiming to be police uses authority, and the arrest warning is a threat. The Cyber Centre lists both as social engineering tactics.

  4. Pytanie 4 z 16

    Which payment request is a strong sign of a scam?
    Pokaż odpowiedź

    Odpowiedź: D. Paying a "fine" with gift cards

    Scammers ask for gift cards and prepaid cards because the money is hard to trace and hard to get back.

  5. Pytanie 5 z 16

    Why do scammers often ask to be paid in cryptocurrency?
    Pokaż odpowiedź

    Odpowiedź: A. In most cases the payment cannot be reversed

    The CAFC warns that cryptocurrency payments in most cases cannot be reversed, so the money is usually lost.

  6. Pytanie 6 z 16

    According to the Cyber Centre's National Cyber Threat Assessment 2025-2026, how are cybercriminals almost certainly using large language models (AI chatbots)?
    Pokaż odpowiedź

    Odpowiedź: C. To improve social engineering attacks such as phishing

    The assessment says cybercriminals are almost certainly using LLMs to improve social engineering, including personal phishing emails at scale.

  7. Pytanie 7 z 16

    Which kind of phishing does the National Cyber Threat Assessment 2025-2026 say has one of the highest reported levels of financial impact on victims?
    Pokaż odpowiedź

    Odpowiedź: B. Spear phishing aimed at chosen people

    Spear phishing targets specific people or organizations and has one of the highest reported financial impacts.

  8. Pytanie 8 z 16

    According to the Cyber Centre, what does voice cloning need to copy someone's voice?
    Pokaż odpowiedź

    Odpowiedź: D. A short audio sample of the person

    The Cyber Centre says threat actors use AI and short audio samples to create a copy of a person's voice.

  9. Pytanie 9 z 16

    Get Cyber Safe lists warning signs that a message or call may be AI-generated. Which is one of them?
    Pokaż odpowiedź

    Odpowiedź: B. A voice call that sounds robotic or "off"

    Get Cyber Safe lists overly polished messages, voice calls that sound robotic or off, and suspiciously urgent content.

  10. Pytanie 10 z 16

    Why do scammers often tell you to keep a request secret?
    Pokaż odpowiedź

    Odpowiedź: D. So no one can warn you that it is a scam

    Secrecy, such as a fake "gag order", cuts you off from people who would spot the scam.

  11. Pytanie 11 z 16

    Where do scammers often find the personal details that make their messages seem real?
    Pokaż odpowiedź

    Odpowiedź: C. In things people post publicly on social media

    Get Cyber Safe warns that fraudsters use facts you made public on social media to make a request seem legitimate.

  12. Pytanie 12 z 16

    What is "quid pro quo" in social engineering?
    Pokaż odpowiedź

    Odpowiedź: D. Offering a service or benefit in return for information or a task

    In quid pro quo, the attacker offers something, like free tech help, and asks for sensitive information or a task in return.

  13. Pytanie 13 z 16

    What is "scareware"?
    Pokaż odpowiedź

    Odpowiedź: A. A fake warning that scares you into a harmful step

    The Cyber Centre describes scareware as an attempt to scare you into believing your device is at risk so you take a harmful action.

  14. Pytanie 14 z 16

    Read the message. Which tactics does it use?

    Message in a chat app, from "Jordan (Hockey Team)":

    Hey! Coach asked me to collect for the tournament bus. Can you send $60 by e-transfer to this new email: jordan.bus2026@mailbox.example? My usual account is locked. Need it by noon, sorry for the rush!

    Pokaż odpowiedź

    Odpowiedź: D. Familiarity and urgency

    It uses a friendly, familiar name and a noon deadline. A new payment address is another warning sign.

  15. Pytanie 15 z 16

    Read the message. What is the safest next step?

    Message in a chat app, from "Jordan (Hockey Team)":

    Hey! Coach asked me to collect for the tournament bus. Can you send $60 by e-transfer to this new email: jordan.bus2026@mailbox.example? My usual account is locked. Need it by noon, sorry for the rush!

    Pokaż odpowiedź

    Odpowiedź: C. Contact Jordan or the coach using a number you already have

    Verify through a different channel you already trust. Replying in the same chat may reach the scammer.

  16. Pytanie 16 z 16

    A coworker says, "I'd never fall for a scam. I can always tell." Which reply fits this course best?
    Pokaż odpowiedź

    Odpowiedź: B. Anyone can be fooled, so verify every unusual request

    Fraud and scams are almost certainly the most common cybercrime affecting Canadians, and AI makes them more convincing.

Co warto wiedzieć przed egzaminem

  • Fraud and scams are almost certainly the most common form of cybercrime affecting Canadians, and spear phishing has one of the highest reported levels of financial impact on victims.
  • Cybercriminals are almost certainly using AI language models to improve social engineering, and AI tools can create realistic audio and video that impersonate trusted people.
  • Voice cloning uses AI and short audio samples to copy a voice. The Cyber Centre suggests safe words or call-back codes, and calling back on a known, trusted number.
  • The CRA will not demand immediate payment by e-transfer, cryptocurrency, prepaid cards or gift cards, and it will not threaten to arrest or deport you.
  • The CRA only sends text messages for multi-factor authentication, and it does not send refunds or payments by e-transfer or text.
  • The Canadian criminal justice system does not allow someone to be bailed out of jail with cash or cryptocurrency.
  • Forwarding a scam text to 7726 (SPAM) is free and alerts your cellular provider.
  • Fraud can be reported to the Canadian Anti-Fraud Centre at reportcyberandfraud.canada.ca or 1-888-495-8501 (weekdays, 10 am to 4:45 pm Eastern time), whether you are a victim or not.

Najczęściej zadawane pytania

Is this an official certification?

No. Passing the final assessment gives you a PassEveryTest Certificate of Completion, which shows you finished this general skills course. It is not an accredited qualification or a vendor, employer or government certification, and it does not replace training your employer requires.

How does the final assessment work?

It has 35 questions drawn at random from the course question bank, with a 35-minute time limit. You need 80% to pass, and each attempt gives you a new mix of questions.

How is this different from a general cybersecurity awareness course?

This course goes deeper on scams only: many more realistic messages and calls to practise on, government and bank impersonation, job scams, AI voice cloning, and how to verify and report. It does not cover topics like passwords or backups in detail.

What should I do if I think a caller is a scammer right now?

Hang up. Then call the organization or person back using a number you find yourself, such as the one on your bank card, the official website or your own contacts, not a number the caller gave you.

Where do I report a scam in Canada?

If you lost money, contact your financial institution and local police first. Report any scam or attempt to the Canadian Anti-Fraud Centre online or at 1-888-495-8501, and forward scam texts to 7726.

Czy zaświadczenie jest akredytowane lub oficjalnie uznawane?

Nie. To prywatne zaświadczenie o ukończeniu, wyłącznie dla Twojej wiedzy. Nie jest uznawane, akredytowane ani zatwierdzone przez żaden rząd, organ licencyjny, regulatora ani instytucję edukacyjną i nie zastępuje żadnej licencji, certyfikacji ani szkolenia wymaganych przez prawo.

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