Recognizing Phishing and Scams Course 2026
This course is for employees and individuals in Canada who want to spot scams before they lose money or information. It covers how scams work, phishing emails and fake websites, texts, calls and AI voice cloning, government and bank impersonation, job and payment fraud, and how to verify and report. Each topic has a lesson and an untimed quiz, followed by a timed 35-question final assessment; score 80% or more to earn a Certificate of Completion.
Kort antwoord
Deze gratis cursus heeft ongeveer 180 minuten lessen, 6 themaquizzen zonder tijdslimiet (100 vragen in totaal) en een getimede eindtoets van 35 willekeurig gekozen vragen. Haal 80% of meer op de eindtoets om een bewijs van deelname te downloaden (privé, niet geaccrediteerd). Gecontroleerd aan de hand van officiële bronnen op 13 oktober 2026.
Wat je leert
- Recognize the pressure tactics and payment requests that most scams share
- Check email senders, links, attachments, QR codes and shopping sites before you trust them
- Respond safely to scam texts, spoofed calls, AI voice cloning and social media scams
- Tell a real CRA or bank contact from an impersonator and verify it the official way
- Spot job scams, money mule offers and invoice, payroll and gift card fraud at work
- Report scams in Canada and take the right first steps after losing money or information
Haal 80% of meer om je certificaat te downloaden.
Je studieplan
Lees elke les, maak de themaquiz (zonder tijdslimiet, met uitleg) en daarna de getimede eindtoets. Elke keer wordt een nieuwe mix van vragen gekozen. Je voortgang wordt in deze browser opgeslagen.
- Lees de lessen6 lessen, ongeveer 180 min
- Themaquiz 1: How scams work: tactics and warning signs16 vragen
- Themaquiz 2: Phishing emails, links, QR codes and fake websites17 vragen
- Themaquiz 3: Texts, calls, social media and AI voice cloning16 vragen
- Themaquiz 4: Government, bank and tech-support impersonation17 vragen
- Themaquiz 5: Job scams, invoice fraud and payment requests17 vragen
- Themaquiz 6: Verifying requests and reporting scams17 vragen
- Eindexamen35 vragen, 35 min · Haal 80% of meer
Themaquiz 1: How scams work: tactics and warning signs
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Vraag 1 van 16
Toon antwoord
Antwoord: A. Social engineering
Social engineering works on people, not machines, to get information, access or money.
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Vraag 2 van 16
Toon antwoord
Antwoord: B. Urgency
A tight deadline is urgency. It is meant to stop you from pausing to check.
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Vraag 3 van 16
Toon antwoord
Antwoord: C. Authority and threats
Claiming to be police uses authority, and the arrest warning is a threat. The Cyber Centre lists both as social engineering tactics.
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Vraag 4 van 16
Toon antwoord
Antwoord: D. Paying a "fine" with gift cards
Scammers ask for gift cards and prepaid cards because the money is hard to trace and hard to get back.
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Vraag 5 van 16
Toon antwoord
Antwoord: A. In most cases the payment cannot be reversed
The CAFC warns that cryptocurrency payments in most cases cannot be reversed, so the money is usually lost.
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Vraag 6 van 16
Toon antwoord
Antwoord: C. To improve social engineering attacks such as phishing
The assessment says cybercriminals are almost certainly using LLMs to improve social engineering, including personal phishing emails at scale.
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Vraag 7 van 16
Toon antwoord
Antwoord: B. Spear phishing aimed at chosen people
Spear phishing targets specific people or organizations and has one of the highest reported financial impacts.
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Vraag 8 van 16
Toon antwoord
Antwoord: D. A short audio sample of the person
The Cyber Centre says threat actors use AI and short audio samples to create a copy of a person's voice.
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Vraag 9 van 16
Toon antwoord
Antwoord: B. A voice call that sounds robotic or "off"
Get Cyber Safe lists overly polished messages, voice calls that sound robotic or off, and suspiciously urgent content.
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Vraag 10 van 16
Toon antwoord
Antwoord: D. So no one can warn you that it is a scam
Secrecy, such as a fake "gag order", cuts you off from people who would spot the scam.
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Vraag 11 van 16
Toon antwoord
Antwoord: C. In things people post publicly on social media
Get Cyber Safe warns that fraudsters use facts you made public on social media to make a request seem legitimate.
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Vraag 12 van 16
Toon antwoord
Antwoord: D. Offering a service or benefit in return for information or a task
In quid pro quo, the attacker offers something, like free tech help, and asks for sensitive information or a task in return.
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Vraag 13 van 16
Toon antwoord
Antwoord: A. A fake warning that scares you into a harmful step
The Cyber Centre describes scareware as an attempt to scare you into believing your device is at risk so you take a harmful action.
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Vraag 14 van 16
Toon antwoord
Antwoord: D. Familiarity and urgency
It uses a friendly, familiar name and a noon deadline. A new payment address is another warning sign.
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Vraag 15 van 16
Toon antwoord
Antwoord: C. Contact Jordan or the coach using a number you already have
Verify through a different channel you already trust. Replying in the same chat may reach the scammer.
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Vraag 16 van 16
Toon antwoord
Antwoord: B. Anyone can be fooled, so verify every unusual request
Fraud and scams are almost certainly the most common cybercrime affecting Canadians, and AI makes them more convincing.
Toetsenbord: 1–4 om te antwoorden, Enter voor de volgende vraag.
Wat je moet weten voor het examen
- Fraud and scams are almost certainly the most common form of cybercrime affecting Canadians, and spear phishing has one of the highest reported levels of financial impact on victims.
- Cybercriminals are almost certainly using AI language models to improve social engineering, and AI tools can create realistic audio and video that impersonate trusted people.
- Voice cloning uses AI and short audio samples to copy a voice. The Cyber Centre suggests safe words or call-back codes, and calling back on a known, trusted number.
- The CRA will not demand immediate payment by e-transfer, cryptocurrency, prepaid cards or gift cards, and it will not threaten to arrest or deport you.
- The CRA only sends text messages for multi-factor authentication, and it does not send refunds or payments by e-transfer or text.
- The Canadian criminal justice system does not allow someone to be bailed out of jail with cash or cryptocurrency.
- Forwarding a scam text to 7726 (SPAM) is free and alerts your cellular provider.
- Fraud can be reported to the Canadian Anti-Fraud Centre at reportcyberandfraud.canada.ca or 1-888-495-8501 (weekdays, 10 am to 4:45 pm Eastern time), whether you are a victim or not.
Veelgestelde vragen
Is this an official certification?
No. Passing the final assessment gives you a PassEveryTest Certificate of Completion, which shows you finished this general skills course. It is not an accredited qualification or a vendor, employer or government certification, and it does not replace training your employer requires.
How does the final assessment work?
It has 35 questions drawn at random from the course question bank, with a 35-minute time limit. You need 80% to pass, and each attempt gives you a new mix of questions.
How is this different from a general cybersecurity awareness course?
This course goes deeper on scams only: many more realistic messages and calls to practise on, government and bank impersonation, job scams, AI voice cloning, and how to verify and report. It does not cover topics like passwords or backups in detail.
What should I do if I think a caller is a scammer right now?
Hang up. Then call the organization or person back using a number you find yourself, such as the one on your bank card, the official website or your own contacts, not a number the caller gave you.
Where do I report a scam in Canada?
If you lost money, contact your financial institution and local police first. Report any scam or attempt to the Canadian Anti-Fraud Centre online or at 1-888-495-8501, and forward scam texts to 7726.
Is het certificaat geaccrediteerd of officieel erkend?
Nee. Het is een privé bewijs van deelname, alleen voor je kennis. Het is niet erkend, geaccrediteerd of goedgekeurd door een overheid, vergunningsinstantie, toezichthouder of onderwijsinstelling, en het vervangt geen wettelijk verplichte vergunning, certificering of opleiding.
Bronnen
- Canadian Centre for Cyber Security: National Cyber Threat Assessment 2025-2026
- Canadian Centre for Cyber Security: Social engineering (ITSAP.00.166)
- Canadian Centre for Cyber Security: Don't take the bait: Recognize and avoid phishing attacks (ITSAP.00.101)
- Canadian Centre for Cyber Security: Spotting malicious email messages (ITSAP.00.100)
- Canadian Centre for Cyber Security: What is voice phishing (vishing)? (ITSAP.00.102)
- Canadian Centre for Cyber Security: Security considerations for QR codes (ITSAP.00.141)
- Canadian Centre for Cyber Security: How to shop online safely (ITSAP.00.071)
- Canadian Centre for Cyber Security: Generative artificial intelligence (AI) (ITSAP.00.041)
- Canadian Centre for Cyber Security: Report a cyber incident
- Get Cyber Safe: Smishing: An introduction
- Get Cyber Safe: Reporting spam text messages to 7726
- Get Cyber Safe: Don't get hooked: understanding phishing and how to stay safe
- Get Cyber Safe: Starting new habits: Cyber Month week 4
- Get Cyber Safe: Recognize AI: 9 ways to spot AI content online
- Get Cyber Safe: Social media
- Canada Revenue Agency: Recognize a scam
- Canada Revenue Agency: Verify it's the CRA calling
- Canada Revenue Agency: Report a scam or identity theft
- Canadian Anti-Fraud Centre: Phishing
- Canadian Anti-Fraud Centre: Spear phishing
- Canadian Anti-Fraud Centre: Bank investigator
- Canadian Anti-Fraud Centre: Job scams
- Canadian Anti-Fraud Centre: Service scams (including tech support)
- Canadian Anti-Fraud Centre: Emergency scams
- Canadian Anti-Fraud Centre: Extortion
- Canadian Anti-Fraud Centre: Merchandise
- Canadian Anti-Fraud Centre: Relationship and romance
- Canadian Anti-Fraud Centre: Recovery pitch
- Canadian Anti-Fraud Centre: SIM card swap
- Canadian Anti-Fraud Centre: What to do if you're a victim of fraud
- Canadian Anti-Fraud Centre: Reporting fraud