Recognizing Phishing and Scams Course 2026
This course is for employees and individuals in Canada who want to spot scams before they lose money or information. It covers how scams work, phishing emails and fake websites, texts, calls and AI voice cloning, government and bank impersonation, job and payment fraud, and how to verify and report. Each topic has a lesson and an untimed quiz, followed by a timed 35-question final assessment; score 80% or more to earn a Certificate of Completion.
In breve
Questo corso gratuito ha circa 180 minuti di lezioni, 6 quiz tematici senza limite di tempo (100 domande in tutto) e una valutazione finale a tempo di 35 domande estratte a caso. Ottieni l’80% o più nella valutazione finale per scaricare un attestato di completamento (privato, non accreditato). Verificato sulle fonti ufficiali in data 13 ottobre 2026.
Cosa imparerai
- Recognize the pressure tactics and payment requests that most scams share
- Check email senders, links, attachments, QR codes and shopping sites before you trust them
- Respond safely to scam texts, spoofed calls, AI voice cloning and social media scams
- Tell a real CRA or bank contact from an impersonator and verify it the official way
- Spot job scams, money mule offers and invoice, payroll and gift card fraud at work
- Report scams in Canada and take the right first steps after losing money or information
Ottieni almeno l’80% per scaricare il tuo attestato.
Il tuo piano di studio
Leggi ogni lezione, fai il quiz tematico (senza limite di tempo, con spiegazioni) e poi la valutazione finale a tempo. Ogni volta viene estratto un nuovo mix di domande. I tuoi progressi sono salvati in questo browser.
- Leggi le lezioni6 lezioni, circa 180 min
- Quiz tematico 1: How scams work: tactics and warning signs16 domande
- Quiz tematico 2: Phishing emails, links, QR codes and fake websites17 domande
- Quiz tematico 3: Texts, calls, social media and AI voice cloning16 domande
- Quiz tematico 4: Government, bank and tech-support impersonation17 domande
- Quiz tematico 5: Job scams, invoice fraud and payment requests17 domande
- Quiz tematico 6: Verifying requests and reporting scams17 domande
- Esame finale35 domande, 35 min · Almeno l’80%
Quiz tematico 1: How scams work: tactics and warning signs
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Domanda 1 di 16
Mostra la risposta
Risposta: A. Social engineering
Social engineering works on people, not machines, to get information, access or money.
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Domanda 2 di 16
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Risposta: B. Urgency
A tight deadline is urgency. It is meant to stop you from pausing to check.
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Domanda 3 di 16
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Risposta: C. Authority and threats
Claiming to be police uses authority, and the arrest warning is a threat. The Cyber Centre lists both as social engineering tactics.
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Domanda 4 di 16
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Risposta: D. Paying a "fine" with gift cards
Scammers ask for gift cards and prepaid cards because the money is hard to trace and hard to get back.
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Domanda 5 di 16
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Risposta: A. In most cases the payment cannot be reversed
The CAFC warns that cryptocurrency payments in most cases cannot be reversed, so the money is usually lost.
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Domanda 6 di 16
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Risposta: C. To improve social engineering attacks such as phishing
The assessment says cybercriminals are almost certainly using LLMs to improve social engineering, including personal phishing emails at scale.
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Domanda 7 di 16
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Risposta: B. Spear phishing aimed at chosen people
Spear phishing targets specific people or organizations and has one of the highest reported financial impacts.
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Domanda 8 di 16
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Risposta: D. A short audio sample of the person
The Cyber Centre says threat actors use AI and short audio samples to create a copy of a person's voice.
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Domanda 9 di 16
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Risposta: B. A voice call that sounds robotic or "off"
Get Cyber Safe lists overly polished messages, voice calls that sound robotic or off, and suspiciously urgent content.
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Domanda 10 di 16
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Risposta: D. So no one can warn you that it is a scam
Secrecy, such as a fake "gag order", cuts you off from people who would spot the scam.
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Domanda 11 di 16
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Risposta: C. In things people post publicly on social media
Get Cyber Safe warns that fraudsters use facts you made public on social media to make a request seem legitimate.
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Domanda 12 di 16
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Risposta: D. Offering a service or benefit in return for information or a task
In quid pro quo, the attacker offers something, like free tech help, and asks for sensitive information or a task in return.
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Domanda 13 di 16
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Risposta: A. A fake warning that scares you into a harmful step
The Cyber Centre describes scareware as an attempt to scare you into believing your device is at risk so you take a harmful action.
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Domanda 14 di 16
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Risposta: D. Familiarity and urgency
It uses a friendly, familiar name and a noon deadline. A new payment address is another warning sign.
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Domanda 15 di 16
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Risposta: C. Contact Jordan or the coach using a number you already have
Verify through a different channel you already trust. Replying in the same chat may reach the scammer.
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Domanda 16 di 16
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Risposta: B. Anyone can be fooled, so verify every unusual request
Fraud and scams are almost certainly the most common cybercrime affecting Canadians, and AI makes them more convincing.
Tastiera: 1–4 per rispondere, Invio per la domanda successiva.
Cosa sapere prima del test
- Fraud and scams are almost certainly the most common form of cybercrime affecting Canadians, and spear phishing has one of the highest reported levels of financial impact on victims.
- Cybercriminals are almost certainly using AI language models to improve social engineering, and AI tools can create realistic audio and video that impersonate trusted people.
- Voice cloning uses AI and short audio samples to copy a voice. The Cyber Centre suggests safe words or call-back codes, and calling back on a known, trusted number.
- The CRA will not demand immediate payment by e-transfer, cryptocurrency, prepaid cards or gift cards, and it will not threaten to arrest or deport you.
- The CRA only sends text messages for multi-factor authentication, and it does not send refunds or payments by e-transfer or text.
- The Canadian criminal justice system does not allow someone to be bailed out of jail with cash or cryptocurrency.
- Forwarding a scam text to 7726 (SPAM) is free and alerts your cellular provider.
- Fraud can be reported to the Canadian Anti-Fraud Centre at reportcyberandfraud.canada.ca or 1-888-495-8501 (weekdays, 10 am to 4:45 pm Eastern time), whether you are a victim or not.
Domande frequenti
Is this an official certification?
No. Passing the final assessment gives you a PassEveryTest Certificate of Completion, which shows you finished this general skills course. It is not an accredited qualification or a vendor, employer or government certification, and it does not replace training your employer requires.
How does the final assessment work?
It has 35 questions drawn at random from the course question bank, with a 35-minute time limit. You need 80% to pass, and each attempt gives you a new mix of questions.
How is this different from a general cybersecurity awareness course?
This course goes deeper on scams only: many more realistic messages and calls to practise on, government and bank impersonation, job scams, AI voice cloning, and how to verify and report. It does not cover topics like passwords or backups in detail.
What should I do if I think a caller is a scammer right now?
Hang up. Then call the organization or person back using a number you find yourself, such as the one on your bank card, the official website or your own contacts, not a number the caller gave you.
Where do I report a scam in Canada?
If you lost money, contact your financial institution and local police first. Report any scam or attempt to the Canadian Anti-Fraud Centre online or at 1-888-495-8501, and forward scam texts to 7726.
L’attestato è accreditato o riconosciuto ufficialmente?
No. È un attestato di completamento privato, solo per le tue conoscenze. Non è riconosciuto, accreditato né approvato da alcun governo, ente di rilascio delle licenze, autorità di regolamentazione o istituto di istruzione e non sostituisce alcuna licenza, certificazione o formazione richiesta dalla legge.
Fonti
- Canadian Centre for Cyber Security: National Cyber Threat Assessment 2025-2026
- Canadian Centre for Cyber Security: Social engineering (ITSAP.00.166)
- Canadian Centre for Cyber Security: Don't take the bait: Recognize and avoid phishing attacks (ITSAP.00.101)
- Canadian Centre for Cyber Security: Spotting malicious email messages (ITSAP.00.100)
- Canadian Centre for Cyber Security: What is voice phishing (vishing)? (ITSAP.00.102)
- Canadian Centre for Cyber Security: Security considerations for QR codes (ITSAP.00.141)
- Canadian Centre for Cyber Security: How to shop online safely (ITSAP.00.071)
- Canadian Centre for Cyber Security: Generative artificial intelligence (AI) (ITSAP.00.041)
- Canadian Centre for Cyber Security: Report a cyber incident
- Get Cyber Safe: Smishing: An introduction
- Get Cyber Safe: Reporting spam text messages to 7726
- Get Cyber Safe: Don't get hooked: understanding phishing and how to stay safe
- Get Cyber Safe: Starting new habits: Cyber Month week 4
- Get Cyber Safe: Recognize AI: 9 ways to spot AI content online
- Get Cyber Safe: Social media
- Canada Revenue Agency: Recognize a scam
- Canada Revenue Agency: Verify it's the CRA calling
- Canada Revenue Agency: Report a scam or identity theft
- Canadian Anti-Fraud Centre: Phishing
- Canadian Anti-Fraud Centre: Spear phishing
- Canadian Anti-Fraud Centre: Bank investigator
- Canadian Anti-Fraud Centre: Job scams
- Canadian Anti-Fraud Centre: Service scams (including tech support)
- Canadian Anti-Fraud Centre: Emergency scams
- Canadian Anti-Fraud Centre: Extortion
- Canadian Anti-Fraud Centre: Merchandise
- Canadian Anti-Fraud Centre: Relationship and romance
- Canadian Anti-Fraud Centre: Recovery pitch
- Canadian Anti-Fraud Centre: SIM card swap
- Canadian Anti-Fraud Centre: What to do if you're a victim of fraud
- Canadian Anti-Fraud Centre: Reporting fraud