Basic English in 15 Days: Can you help me? and Services

1. Vraag 1 van 20

   What does "No problem" mean?

   • AI can't help you.
   • BIt's OK. I'm happy to help.
   • CPlease ask me again.
   • DThere is a big problem here.
   Toon antwoord

   Antwoord: B. It's OK. I'm happy to help.

   People say "No problem" when they are happy to help or to say "it's OK."

2. Vraag 2 van 20

   Choose the correct word: She ___ speak three languages.

   • Acans
   • Bcan
   • Cis can
   • Dcan to
   Toon antwoord

   Antwoord: B. can

   Can never takes -s, and there is no to after it: she can speak.

3. Vraag 3 van 20

   Choose the correct word: I ___ swim. I never learned.

   • Acan't
   • Bdon't can
   • Ccannot to
   • Dnot can
   Toon antwoord

   Antwoord: A. can't

   The negative of can is can't (cannot): I can't swim.

4. Vraag 4 van 20

   Which request is the most polite?

   • ACan help me with this box?
   • BHey you, help me with this heavy box now.
   • CHelp me with this box.
   • DCould you help me with this box, please?
   Toon antwoord

   Antwoord: D. Could you help me with this box, please?

   Could you…, please? is a very polite request.

5. Vraag 5 van 20

   Choose the right reply. A: "Can I use your pen?" B: "___"

   • AYes, I can use it now.
   • BSure, here you are.
   • CYes, you can't.
   • DNo, thank you.
   Toon antwoord

   Antwoord: B. Sure, here you are.

   Say "Sure" or "Of course" to say yes, and "Here you are" when you give something.

6. Vraag 6 van 20

   Which sentence is an offer?

   • ACould you carry that?
   • BI can't carry that.
   • CCan I help you carry that?
   • DCan you help me carry that?
   Toon antwoord

   Antwoord: C. Can I help you carry that?

   Can I help you…? offers help. Can you help me…? asks for help.

7. Vraag 7 van 20

   Listen. Can the man help the woman?

   Audio afspelenLuister en antwoord daarna. Het transcript verschijnt na je antwoord.

   Geen geluid? Lees de tekst

   Woman: Excuse me, could you tell me where the library is?
   Man: Sorry, I can't. I'm not from here.

   • AYes, he takes her there.
   • BNo, he is too busy today.
   • CYes, he gives her a map.
   • DNo, he is not from here.
   Toon antwoord

   Antwoord: D. No, he is not from here.

   The man says, "Sorry, I can't. I'm not from here."

   Transcript

   Woman: Excuse me, could you tell me where the library is?
   Man: Sorry, I can't. I'm not from here.

8. Vraag 8 van 20

   Listen. What does Ken ask to see?

   Audio afspelenLuister en antwoord daarna. Het transcript verschijnt na je antwoord.

   Geen geluid? Lees de tekst

   Clerk: Can I help you?
   Ken: Yes, please. Can you show me the black shoes in size ten?

   • ABlack shoes, size 2
   • BBrown shoes, size 10
   • CBlack shoes, size 10
   • DBlack boots, size 10
   Toon antwoord

   Antwoord: C. Black shoes, size 10

   Ken says, "Can you show me the black shoes in size ten?"

   Transcript

   Clerk: Can I help you?
   Ken: Yes, please. Can you show me the black shoes in size ten?

9. Vraag 9 van 20

   Read the notice. When can the building manager help?

   NOTICE: The elevator is not working today. If you need help with bags or groceries, please call the building manager at 780-555-0167. We can help between 9 a.m. and 5 p.m.

   • AFrom 9 a.m. to 5 p.m.
   • BOnly in the morning
   • CAll day and all night
   • DAfter 5 p.m.
   Toon antwoord

   Antwoord: A. From 9 a.m. to 5 p.m.

   The notice says, "We can help between 9 a.m. and 5 p.m."

10. Vraag 10 van 20

    Your friend asks, "Could you help me on Saturday?" You are busy. What do you say?

    • ANo problem, I can't.
    • BYes, I can't.
    • CHere you are.
    • DSorry, I can't.
    Toon antwoord

    Antwoord: D. Sorry, I can't.

    "Sorry, I can't." is a polite way to say no. "Here you are" is for when you give something to someone.

11. Vraag 11 van 20

    What does "withdraw money" mean?

    • ABorrow money from a friend
    • BSend money to a person in another country
    • CTake money out of your account
    • DPut money into your account
    Toon antwoord

    Antwoord: C. Take money out of your account

    Withdraw means take money out. Deposit means put money in.

12. Vraag 12 van 20

    Where do you usually buy stamps?

    • AAt the library
    • BAt the post office
    • CAt the pharmacy
    • DAt the bank
    Toon antwoord

    Antwoord: B. At the post office

    The post office sells stamps and sends letters and packages.

13. Vraag 13 van 20

    On a form, what does "Last name" mean?

    • AYour first name
    • BYour family name
    • CYour nickname
    • DYour middle name
    Toon antwoord

    Antwoord: B. Your family name

    Last name is your family name. First name is your given name.

14. Vraag 14 van 20

    Which one is a Canadian postal code?

    • A90210
    • B2TP J19
    • CT2P 1J9
    • DTP2 1J9
    Toon antwoord

    Antwoord: C. T2P 1J9

    A Canadian postal code is letter, number, letter, space, number, letter, number: T2P 1J9.

15. Vraag 15 van 20

    A form says: Date of birth (YYYY-MM-DD). You were born on September 8, 2001. What do you write?

    • A2001-08-09
    • B2001-09-08
    • C09-08-2001
    • D08-09-2001
    Toon antwoord

    Antwoord: B. 2001-09-08

    YYYY-MM-DD means year, month, day: 2001, then 09 (September), then 08.

16. Vraag 16 van 20

    Choose the correct word: Please ___ here, at the bottom of the form.

    • Asignature
    • Bsigning
    • Csign
    • Dsigned
    Toon antwoord

    Antwoord: C. sign

    After please, use the base verb: please sign. Signature is the noun.

17. Vraag 17 van 20

    Listen. What does the clerk ask for?

    Audio afspelenLuister en antwoord daarna. Het transcript verschijnt na je antwoord.

    Geen geluid? Lees de tekst

    Clerk: How can I help you?
    Fatima: I'd like to open a bank account.
    Clerk: Sure. Do you have two pieces of ID?

    • AHer bank card
    • BTwo pieces of ID
    • CA letter from her bank
    • DTwo stamps
    Toon antwoord

    Antwoord: B. Two pieces of ID

    The clerk asks, "Do you have two pieces of ID?" ID shows who you are.

    Transcript

    Clerk: How can I help you?
    Fatima: I'd like to open a bank account.
    Clerk: Sure. Do you have two pieces of ID?

18. Vraag 18 van 20

    Listen. Where is Leo sending the package?

    Audio afspelenLuister en antwoord daarna. Het transcript verschijnt na je antwoord.

    Geen geluid? Lees de tekst

    Clerk: Where is the package going?
    Leo: To Halifax, Nova Scotia. How much is it?

    • ATo Calgary
    • BTo Halifax
    • CTo Quebec City
    • DTo Hamilton
    Toon antwoord

    Antwoord: B. To Halifax

    Leo says, "To Halifax, Nova Scotia."

    Transcript

    Clerk: Where is the package going?
    Leo: To Halifax, Nova Scotia. How much is it?

19. Vraag 19 van 20

    Read the form. When was Maria born?

    First name: Maria
    Last name: Lopez
    Address: 52 Oak Street, Apt. 3, Regina, SK S4P 2L7
    Date of birth (YYYY-MM-DD): 1987-11-02
    Phone: 306-555-0119

    • ANovember 2, 1987
    • BNovember 2, 1978
    • CFebruary 11, 1987
    • DFebruary 2, 1987
    Toon antwoord

    Antwoord: A. November 2, 1987

    The date is in the format YYYY-MM-DD: 1987-11-02 = year 1987, month 11 (November), day 2.

20. Vraag 20 van 20

    Choose the right reply. Clerk: "Can I see your ID, please?" You: "___"

    • AYes, I can see it very well, thanks.
    • BNo, I'm Maria.
    • CSure. Here's my driver's licence.
    • DMy ID is very good.
    Toon antwoord

    Antwoord: C. Sure. Here's my driver's licence.

    The clerk wants to see your ID. Give it and say "Here's…" or "Here you are."

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