Basic English in 15 Days: Phone and appointments and Asking questions

1. Vraag 1 van 20

   What does "Just a moment, please" mean?

   • APlease wait a short time.
   • BPlease call back tomorrow.
   • CPlease say your name.
   • DPlease speak more slowly.
   Toon antwoord

   Antwoord: A. Please wait a short time.

   "Just a moment" means "wait a short time." People say it on the phone.

2. Vraag 2 van 20

   How do you say your name on the phone?

   • AHello, I am here Maria.
   • BHello, this is Maria.
   • CHello, it's me is Maria.
   • DHello, here speaking Maria.
   Toon antwoord

   Antwoord: B. Hello, this is Maria.

   On the phone, use "this is" + your name: Hello, this is Maria.

3. Vraag 3 van 20

   Choose the correct word: My appointment is on Friday ___ the morning.

   • Ato
   • Bin
   • Cat
   • Don
   Toon antwoord

   Antwoord: B. in

   Use in with parts of the day: in the morning, in the afternoon. Use on with days and at with clock times.

4. Vraag 4 van 20

   Choose the correct sentence.

   • AThe dentist can see you on Tuesday in 3:30.
   • BThe dentist can see you on Tuesday at 3:30.
   • CThe dentist can see you at Tuesday in 3:30.
   • DThe dentist can see you in Tuesday on 3:30.
   Toon antwoord

   Antwoord: B. The dentist can see you on Tuesday at 3:30.

   Use on with days (on Tuesday) and at with clock times (at 3:30).

5. Vraag 5 van 20

   Choose the right reply. Receptionist: "Is Wednesday at 10 a.m. OK?" You: "___"

   • AYes, that works for me.
   • BYes, it's 10 years.
   • CYes, I am Wednesday.
   • DNo, thanks. I'm fine, how are you?
   Toon antwoord

   Antwoord: A. Yes, that works for me.

   "That works for me" means the day and time are good for you.

6. Vraag 6 van 20

   Listen. Why is Tom calling?

   Audio afspelenLuister en antwoord daarna. Het transcript verschijnt na je antwoord.

   Geen geluid? Lees de tekst

   Receptionist: Good morning, Bright Smile Dental.
   Tom: Hi, I'd like to make an appointment for a cleaning, please.

   • ATo pay a bill
   • BTo cancel an appointment
   • CTo speak to his doctor
   • DTo make an appointment
   Toon antwoord

   Antwoord: D. To make an appointment

   Tom says, "I'd like to make an appointment." I'd like is a polite way to ask.

   Transcript

   Receptionist: Good morning, Bright Smile Dental.
   Tom: Hi, I'd like to make an appointment for a cleaning, please.

7. Vraag 7 van 20

   Listen. When is Ana's appointment?

   Audio afspelenLuister en antwoord daarna. Het transcript verschijnt na je antwoord.

   Geen geluid? Lees de tekst

   Receptionist: Dr. Lee can see you on Thursday, May 9, at 4:15.
   Ana: Great, thank you.

   • AThursday at 4:15
   • BThursday at 4:50
   • CTuesday at 4:15
   • DTuesday at 4:50
   Toon antwoord

   Antwoord: A. Thursday at 4:15

   The receptionist says Thursday, May 9, at 4:15. Listen carefully: fifteen (15) and fifty (50) sound similar.

   Transcript

   Receptionist: Dr. Lee can see you on Thursday, May 9, at 4:15.
   Ana: Great, thank you.

8. Vraag 8 van 20

   Read the voicemail. What does Karen want you to do?

   Hi, this is Karen from Westview Clinic. I'm calling about your appointment tomorrow at 9 a.m. The doctor is sick, so we need to change it. Please call us back at 587-555-0143. Thank you.

   • ACall the clinic back
   • BCome to the clinic at 9 a.m.
   • CCall the doctor at home
   • DCancel your appointment
   Toon antwoord

   Antwoord: A. Call the clinic back

   Karen says, "Please call us back," because the clinic needs to change your appointment.

9. Vraag 9 van 20

   Choose the correct word: You speak very fast. Could you speak more ___, please?

   • Aslow
   • Bfastly
   • Cslowly
   • Dslower
   Toon antwoord

   Antwoord: C. slowly

   Use more + slowly: Could you speak more slowly, please?

10. Vraag 10 van 20

    Put the words in order: an / like / I'd / appointment / make / to

    • AI'd like to make an appointment.
    • BI'd like make to an appointment.
    • CLike I'd to make an appointment.
    • DI'd to like make an appointment.
    Toon antwoord

    Antwoord: A. I'd like to make an appointment.

    The pattern is I'd like + to + verb: I'd like to make an appointment.

11. Vraag 11 van 20

    Which question word asks about a place?

    • AWhen
    • BWho
    • CWhere
    • DWhy
    Toon antwoord

    Antwoord: C. Where

    Where asks about a place. When asks about time, who about a person, why about a reason.

12. Vraag 12 van 20

    Choose the correct word: "___ is your birthday?" "In March."

    • AWho
    • BWhere
    • CWhen
    • DHow
    Toon antwoord

    Antwoord: C. When

    When asks about a time or a day. The answer is a month: In March.

13. Vraag 13 van 20

    Choose the correct words: "___ apples do you need?" "Six."

    • AHow much
    • BHow many
    • CWhat time
    • DHow old
    Toon antwoord

    Antwoord: B. How many

    Use how many for things you can count, like apples.

14. Vraag 14 van 20

    Choose the correct question.

    • AWhere do she work?
    • BWhere she works?
    • CWhere does she work?
    • DWhere does she works?
    Toon antwoord

    Antwoord: C. Where does she work?

    Use question word + does + she + verb with no -s: Where does she work?

15. Vraag 15 van 20

    Choose the correct word: ___ you from Brazil?

    • ADo
    • BAre
    • CIs
    • DDoes
    Toon antwoord

    Antwoord: B. Are

    Questions with be put the verb first: You are from Brazil → Are you from Brazil?

16. Vraag 16 van 20

    Choose the right reply. A: "Why are you late?" B: "___"

    • AAt nine o'clock.
    • BBecause the traffic is bad.
    • COn the bus.
    • DOn the bus with my friend from work.
    Toon antwoord

    Antwoord: B. Because the traffic is bad.

    Why asks for a reason. Answer with because.

17. Vraag 17 van 20

    Listen. What does Mark want to know?

    Audio afspelenLuister en antwoord daarna. Het transcript verschijnt na je antwoord.

    Geen geluid? Lees de tekst

    Mark: Hi! Where do you live?
    Lucy: I live on Pine Street, near the library.

    • AWhen Lucy works
    • BWhere Lucy lives
    • CHow old Lucy is
    • DWho Lucy lives with
    Toon antwoord

    Antwoord: B. Where Lucy lives

    Mark asks, "Where do you live?" Where asks about a place.

    Transcript

    Mark: Hi! Where do you live?
    Lucy: I live on Pine Street, near the library.

18. Vraag 18 van 20

    Listen. How old is Ali?

    Audio afspelenLuister en antwoord daarna. Het transcript verschijnt na je antwoord.

    Geen geluid? Lees de tekst

    Clerk: What's your name?
    Ali: Ali Hassan.
    Clerk: And how old are you?
    Ali: Twenty-four.

    • A24
    • B34
    • C42
    • D20
    Toon antwoord

    Antwoord: A. 24

    The clerk asks, "How old are you?" Ali says, "Twenty-four."

    Transcript

    Clerk: What's your name?
    Ali: Ali Hassan.
    Clerk: And how old are you?
    Ali: Twenty-four.

19. Vraag 19 van 20

    Put the words in order: does / when / class / the / start

    • ADoes when the class start?
    • BWhen does the class start?
    • CWhen the class does start?
    • DWhen does start the class?
    Toon antwoord

    Antwoord: B. When does the class start?

    The order is question word + does + person or thing + verb: When does the class start?

20. Vraag 20 van 20

    Read the message. Which question does the message answer?

    Hi Mei, welcome to the team! Your first shift is on Monday. Please come to the front desk at 8:45 and ask for Daniel. See you soon! — Linda

    • AWhere does Mei live?
    • BHow old is Daniel?
    • CWhen does Mei start work?
    • DHow much is the pay for the job?
    Toon antwoord

    Antwoord: C. When does Mei start work?

    The message says Mei's first shift is on Monday at 8:45. It answers when she starts work.

Toetsenbord: 1–4 om te antwoorden, Enter voor de volgende vraag.