Situational Judgement Test Practice Course: final exam 2026
A new random set of 30 questions from the course every time. Score 80% or more to download your certificate. You see your answers at the end.
- 30 questions
- Score 80% or more to download your certificate.
- 35 minutes
How this mock exam works
Each attempt draws 30 questions at random from all 94 questions for this test, so no two attempts are the same.
At the end you see your score, every answer and its explanation. Your best score is saved in this browser, so you can try again until you pass comfortably.
What you will learn
- Explain how situational judgement tests work and the common answer formats
- Use a five-step method to rule out weak options and choose the most effective action
- Put safety first when dealing with hazards, injuries, emergencies and threats
- Follow policy, keep records honest and protect personal information
- Communicate early and decide when and how to escalate a problem
- Handle upset or abusive customers calmly and know when to get help
- Treat coworkers and customers with respect and apply rules fairly
Score 80% or more to download your certificate.