Situational Judgement Test Practice Course：结业考试 2026

每次从课程中随机抽取一套新的30道题。得分达到80%或以上即可下载证书。答案将在最后显示。

本模拟考试的规则

每次作答都会从本测试全部 94 道题中随机抽取 30 道题，因此每次都不一样。

结束后可以看到得分、每道题的答案和解析。最好成绩会保存在此浏览器中，你可以反复练习，直到稳妥通过。

Explain how situational judgement tests work and the common answer formats
Use a five-step method to rule out weak options and choose the most effective action
Put safety first when dealing with hazards, injuries, emergencies and threats
Follow policy, keep records honest and protect personal information
Communicate early and decide when and how to escalate a problem
Handle upset or abusive customers calmly and know when to get help
Treat coworkers and customers with respect and apply rules fairly

得分达到80%或以上即可下载证书。